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Walfinch Chiswick, Hammersmith & Kensington - Rated OUTSTANDING profile image
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Walfinch Chiswick, Hammersmith & Kensington - Rated OUTSTANDING

Why choose a CQC "OUTSTANDING" rated provider? At Walfinch, we don’t just provide a service, we build life-changing partnerships. We are incredibly proud to be among the elite few home care providers in the UK rated "Outstanding" by the Care Quality Commission. This rating reflects our commitment to safety, compassion, and excellence in everything we do. Care for Every Adult (18+) Whether you are looking for support for an elderly parent or are a younger adult navigating a health journey, we are here for you. We provide bespoke care for adults aged 18 and up, including: Specialist Support: Expert care for Dementia, Learning & Physical Disabilities, and compassionate End-of-Life care. Medical & Recovery: Post-operative recovery, cancer support, and mobility assistance. Live-in Care: Our highly experienced live-in carers provide 24/7 peace of mind in the comfort of your own home. The Walfinch Difference: More Than a Checklist We believe that care should be about the "little things" that make life beautiful. That’s why we go beyond personal care to help with: Household chores and meal preparation. Ad-hoc errands (shopping, post office runs, and appointments). Dedicated Pet Care to keep your furry family members happy too. Overnight support and much-needed Respite Care for family members. Expertly Trained, Family-Focused Every member of our team is trained at our own dedicated West London facility. We don't just hire staff, we grow a family of carers who genuinely love what they do. Led by our Managing Director Tanya Santos and our Operations Director, Roxy, we pride ourselves on having one of the the best reputations across West & Central London. Let’s talk about how we can help you or your loved one live their best life at home. Contact us today for a bespoke care consultation. We provide hourly and live-in care services including the following: - Companionship care - Alzheimer’s and dementia care - After stroke care - Respite care - End-of-life care - Urgent care - Sitter assistance - Physical disability care - Concierge care - Parkinson’s, MS and Cerebral Palsy care - Post-operative care - Cancer support

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What do you love most about your job?

What I love most about my job is helping people achieve independence and happiness in their own homes. This sector is incredibly rewarding when done right, and I’m committed to making that happen every day. I am proud of my Care Team who have worked so hard for us all to achieve Outstanding in our CQC Inspection and win multiple awards in care!

What inspired you to start your own business?

Throughout my career, I’ve had the privilege of working with amazing organisations and incredible people. My last two roles as Managing Director inspired me to take the next step and start my own company in an industry I’m deeply passionate about. It’s been the best decision I’ve ever made!

Why should our clients choose you?

We provide a personal and bespoke service, built on honesty, trust, and strong client relationships. I empower my team to truly listen to clients and invest in first-class training and development to recruit and retain the best care workers. As a registered CQC provider, quality care is at the heart of what we do.

Can you provide your services online or remotely? If so, please add details.

We can provide assessments and initial consultations virtually but our services are provided in our client's homes.

What changes have you made to keep your customers safe from Covid-19?

Our Covid-19 policies are continually updated to fully reflect the current government guidelines on safety including PPE.
We ensure all staff are tested routinely. Our Covid-19 policies are available to view on request.

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