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Aunty Grace profile image

Aunty Grace

We are a passionate Home Care Services business focused on compliance and customer experience. We have a genuine interest in the industry and are dedicated to changing the way support and care are delivered.

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What do you love most about your job?

It’s easy to switch to Aunty Grace. It takes three simple steps! We can organise this transition with you to ensure there are minimal disruptions to your continuity of care and support.

What inspired you to start your own business?

The Aunty Grace Community places you at the centre of your care, but also recognises the role of the wider community in keeping you well, including your family and loved ones. We keep you connected to the people and things that matter, ensuring a holistic outcome in reaching your care needs.

Why should our clients choose you?

It’s easy to switch to Aunty Grace. It takes three simple steps! We can organise this transition with you to ensure there are minimal disruptions to your continuity of care and support.

Can you provide your services online or remotely? If so, please add details.

It’s easy to switch to Aunty Grace. It's three simple steps! We can manage this transition with you to minimise disruptions to your continuity of care and support. Have a care worker you love? Let us know. We are always looking to work with great people who share our care philosophy.

With Aunty Grace you can be sure that your dedicated support team will:

Always be up to date with your latest information
Provide consistent high quality care and support
Provide ongoing and clear communication about your service delivery
Check-in with you regularly to ensure your support is meeting your needs

What changes have you made to keep your customers safe from Covid-19?

Aunty Grace values the safety of everyone in our community, so we strongly encourage all our workers to become vaccinated, regardless of any government vaccine requirements. If there is no vaccine requirement in your home State, we still ask all workers to provide evidence of their vaccine status, and we work with you to ensure you are happy with the workers that deliver your care and services.

All of our workers are required to follow standard precautions, including the appropriate use of Personal Protective Equipment, and notifying us if they may have been exposed to COVID-19. Workers are not permitted to attend your home if they have symptoms of COVID-19, or if they are required to isolate due to a close contact or attending an exposure site.

In the event we become aware of a COVID-19 risk, we will notify you and your nominated representatives as soon as we can, and work with local health authorities to ensure appropriate steps are taken and your risk is minimised.

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based on 2,734 reviews

Great staff! Great communication and very accommodating in making arrangements for my Grandad. He is very happy with the care provided. It has been a smooth process from the very start. Couldn't recommend enough. Thank you!

28 Feb 2024

Best staff ever

08 Feb 2024

Very professional, super kind staff, always putting you first and respecting your decisions

08 Feb 2024

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