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The average price of Business Consultants in Essex is £350

Helen Willsher profile image

Helen Willsher

‘20 Certificate of Excellence

I work with female wellness professionals, who want to be the number one choice for their clients and to stand out as the expert in their field. I provide the finishing touches to something that is already good by discovering your “WOW” – what makes you special and how you can leverage it to create raving fans. I work 1 2 1 with you on your strategy to be the number one choice for your clients and to stand out as the expert in your field: Break the processes down into bite-size pieces, the procedures and detailed tasks. Develop the systems needed to train your team to deliver the steps that will ensure the service levels are upheld and delivered consistently. What the business impact of customer service is on your business performance? Present and compare the advantages of your products and services in a clear, distinctive way. I help you become a WOW business and not just another faceless business amongst the many others clamouring for clients, by understanding why over delivering is the secret your competitors aren’t using and why you should. As a result you will know how to: Grab the clients attention and move above and beyond your competitors reach. Provide a unique client experience by proactively anticipating your clients’ needs and expectations and exceeding them, every time. Implement the structures and processes that will position you as the “go to” expert in your field, making it difficult for people to compete with you. It takes a big push in the beginning but as you grow and introduce systems into your salon you free up more of your time. You have all the skills you need now, to reach for whatever you desire. Don't wait for everything to be perfect, it never will be. You just need to get started from where you are and take action! Live your dream today. I have the greatest success with clients who realise what they’re doing now has got them this far, but are open-minded about doing something different in order to move forward.

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What do you love most about your job?

I love working with passionate business women who are passionate about the wellness industry and the importance of building strong, long-term relationships with their clients.

So many women when they change career later in life tend to dismiss their previous experience and think they are starting from scratch again. I dig deep and ask the right questions to discover the wealth of knowledge that they already have and can apply to make their businesses a success.

What inspired you to start your own business?

I have run my own businesses for most of my working life and the ability to make my own choices and to do things in a way that supports my values of professionalism, honesty, integrity and respect is what inspires me.

I see so many businesses that are successful but that could be exceptional. The business owner is running herself into the ground trying to be all things to all people and constantly fir fighting, rather than building a strong, dedicated, heart-centred team of professionals with traditional values and focused on delivering the companies vision.

Why should our clients choose you?

I have over 30 years experience in the wellness industry. I have been a mobile therapist, worked in salons, clinics and spa, taught in higher education and run my own successful salons.

This means that I have probably dealt with most of the issues that will come up for you when you are running your wellness business.

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