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VFM Property Management profile image
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VFM Property Management

Block Management London | Property Managing Agent Services | RICS ARMA VFM are Chartered Surveyors - specialist RICS property block managing agents delivering comprehensive services for freehold or leasehold blocks of flats, conversions and residential estates. We deliver proven property managing agents services you can trust. Supported by sophisticated systems, VFM’s comprehensive block managing agents services include service charge collection, financial accounting and reporting, regular property visits, essential repairs, planned maintenance, health and safety and arranging engineering and buildings insurance. VFM will also tender and oversee major works as necessary in accordance with the property lease and offer company secretary duties for RTM, leasehold and freehold property management companies. We keep our clients aware of legal notices which may be required including health and safety compliance matters, issuing relevant documents on your behalf to leaseholders covering Section 20 consultation, reported breaches of the lease or the like. Is your property service charge money safe ? Service charge money under VFM's control is safely banked in a designated secure client account held in trust and insured. Non compliance can place your service charge funds at risk and it is important that client monies are insured by your agent. VFM residential property block management service guarantee is simple - our services meet the RICS Service Charge Residential Management Code. Our valued clients can benefit from specialist 24 hour emergency cover. Simply let us know and we will set up your dedicated emergency helpline which will be set up to include your preferred, trusted contractors who can be easily contacted in an emergency. We will also recover your service charge arrears for free wherever possible. It is important that property management companies solve leasehold debt problems fast. Benefit from our simple low cost service charge recovery arrangements. It is important to solve disputes between residents fast to help avoid problems escalating. Your block management team can advise on the terms of the property lease and the best ways to tackle any ongoing problems.

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What do you love most about your job?

We love dealing with people, and people form our strong customer base. From leaseholders to contractors to the volunteer directors of our property management company clients we are here to support you and provide a quality service. We aim to answer your queries accurately and quickly giving you the best possible advice. At VFM we take great pride in helping run your property as economically and as efficiently as possible.

What inspired you to start your own business?

Having formed VFM in 1993 we responded to strong demand focussing our expertise on managing blocks of flats. The vast majority of our clients are leaseholder owned freehold or resident property management companies. Our proven expert professional advice has achieved strong growth in establishing VFM as one of the most respected specialist block management service provider in Greater London, Kent and Surrey. Block management is very much our core business complemented by our chartered surveying and project management support services available to clients undertaking major works.

Why should our clients choose you?

VFM Property Management are Chartered Surveyors, Regulated by RICS and Members of ARMA however these credentials are not the only reason why VFM is the block managing agent of choice. Quality of service is second to none and clients can be assured that their property is managed by our team of experts ensuring compliance with important new health and safety legislation and the ever increasing red tape surrounding block management. Activities are overseen by VFM's Director, Russell Dyer MSc MRICS being a Chartered Surveyor bringing you the peace of mind and re-assurance of many years experience in the sector.
When it comes to undertaking major works, you can take advantage of all of the benefits of our unique in-house surveying and project management expertise without the need to employ expensive external consultants.
It is inevitable that things will go wrong at your property from time to time. In such unexpected circumstances, our clients will need help and you deserve prompt, accurate, professional advice. This year alone we have 'rescued' several property management clients firms who, as a result of unfortunate circumstances, have found themselves in unchartered territory, with no directors and no means to instruct works or services. However much you might try to avoid problems, it is an unfortunate reality that difficulties will arise at some point and that is when clients really appreciate the depth of VFM's expert advice and support from qualified professionals.

Can you provide your services online or remotely? If so, please add details.

VFM Property Management is a forward thinking practice employing the latest specialist online management systems. Application of VFM's sophisticated software systems not only provides a safe and robust back up in the cloud but also provides all of our staff, secure and efficient operational access from any location, whether working remotely or from our offices. Your confidential property information and personal data is of course held and managed in full compliance with GDPR in accordance with our privacy policy.

What changes have you made to keep your customers safe from Covid-19?

When it comes to health and safety nothing is more important that the wellbeing of our clients, leaseholders and residents. In addition to health and safety and CDM legislation concerning services and works to your property, VFM's staff, suppliers and contractors employed on your behalf are all required to operate in full compliance with current government COVID - 19 guidelines and legislation which is a pre-requisite of our contractor selection process and forms part of the service contract agreements.

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Reviews

4.11/5.00

based on 39 reviews

The average rating for Bark Property Managers in South Croydon is 4.11, based on 39 reviews.

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