Should you hire a Property Manager? Property Management
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Read on to find out if hiring a property manager is the right choice for you
Wilson Hawkins Property Management is a dedicated Block Property Management Company specialising in Blocks of 20 - 80 units across London. Our team comprises RICS and IRPM Property Managers, Building Managers and specialised Maintenance Professionals as well as FRA and Health and Safety Compliance Officers, which is why the average tenure of the blocks in our portfolio is 14.6 years as at June 2024!! Having signed up more than 13 Blocks in the last 14 months through Bark, we know a thing or two from Customer Service and understanding your needs. If you are interested to find out more or even if you are looking for a second professional opinion please do get in touch or pop by our office in the beautiful Harrow on the hill to discuss in more detail over a coffee or tea.
When we get neglected blocks and in less than 6 months we turn them around and get the thank you emails from leaseholders. It is that genuine customer satisfaction that makes us go the extra mile.
For example i will never forget a very long thank you email from a leaseholder from a 65 unit in ealing where she said after we took over the block from another agent that for the first time since her 2 sons were born they were able to play in the garden. Nothing has made me happier than knowing our work is impacting people's live in such a positive manner.
The intense desire to change and improve things. We believe block management is ripe for disruption which starts from an amazing customer service focusing on:
- communication
- transparency
- planning
- financials
And continuing to a structured and methodical process to deliver the above with the help of technology.
With an average block tenure of almost 15 years we have already demonstrated that we are here for the long term.
Our team is senior and directors and leaseholders get the attention they need from people who have the experience to solve their matters.
We have a mathematical and methodical approach in onboarding new blocks (eg. Setting up a 5-year capex plan, planned maintenance, contractor control and sign off processes) which helps the Directors know from day 1 that we are in charge.
We love to have frequent communication with all Directors and we do prefer in-person meetings either at our headquarters (33-35 High Street, HA1 3HT) or in our central london office (60 Grays Inn Road, WC1X 8LU) or south london (76 High Street, SE25 6EB).
With 3 offices in London (Harrow on the Hill, Holborn and Norwood) we cover most of London in person. However since a big part of communication has moved online we allow for a number of AGMs or Director Meetings to happen via video calls.
4.79/5.00
based on 236,530 reviews
Very good service. They focus on relationship. Responsive within a day. Fees probably the best compared to big outfit. Very happy. Director from an 18 block in South Kensington. YJ
04 Dec 2024
We changed Managing Agents 4 times in 18 months. Our block of 24 units is not complex. Yet some of the "bigger" names took a long time to address fire assessment issues to be addressed, roofs issues basic cleaning and estate management. We realised that it does matter to have the agent being physically close to the building. Since we transferred the management to Andreas and his team the difference has been remarkable. They say you don't know what good looks like until you experience it. 6 months now and things are under control and all leaseholders are at last happy and calm. Would recommend. Justin
04 Dec 2024
I cannot recommend Byron and his team more highly. Extremely competent and professional individuals. Byron has a wealth of property management and development experience which has benefited me as a landlord on many occasions. This has been either directly at my properties or through introduction to third-party professionals to assist me. Whether it’s a single unit unit or block management , Byron has proven track record with me and other fellow land lords. Dr Parmar
13 Nov 2024
