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Invoco Telecom profile image
I

Invoco Telecom

Worcestershire

‘19 Certificate of Excellence

Invoco are an award-winning provider of Hosted Telephony solutions throughout the UK. Imagine a world where your telecom services are provided on demand with no long term contracts, just what you want when you need it. A service that can grow with you. A service that provdes crucial business intelligence which seamlessly integrates into a world of cloud-based business software. With award-winning customer service. And all at a competitive price. Our core product offerings are Virtual Numbers, Call Tracking Solutions for marketing agencies and Hosted Telephony solutions for business.

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Hear from
a professional

What do you love most about your job?

I simply love helping customers, no matter how small. It's a great feeling when we can make a real difference to our clients, whether it be just saving them money or helping to make life easier and their processes smoother.

What inspired you to start your own business?

Here at Invoco we do things differently to other providers in our industry. I've been working in the telecoms industry for over 25 years, many of which were spent working for the big telecom companies, so it wasn't until I set up Invoco in 2002 that I experienced what it was like to be a business customer on the other side of the fence. Talk about frustrating! Slow to respond. Expensive. Locked into inflexible, long-term contracts. And poor customer service to boot!
Exactly what a startup business doesn't need. And unfortunately, things are still the same now. So after years of providing systems to other telecoms companies and getting exasperated at how they were letting down their customers, we decided we would try and do things differently. Really differently. My aim was simple: to create the kind of telecom company that I would want to be a customer of. It would have great customer service (obviously!) with no off-shore call centres. It would offer flexible contract-free services so I only paid for what I needed, when I needed it, so the service could grow with my business. Oh, and it would also give small businesses the kind of services that the big corporates use in their businesses such as advanced call management, call recording, CRM integrations, online dashboards, sales leaderboards etc., so my business could be more productive and most importantly, serve our
customers better.
And I'm proud to say that's exactly what we've achieved here at Invoco. I truly believe that we're setting the standard for what a 21st Century telecoms company should look like for small businesses.

I look forward to helping your business too!

Why should our clients choose you?

State of the art services backed up by good, old-fashioned customer service at great prices.

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Reviews

4.77/5.00

based on 1,567 reviews

The average rating for Bark Telephone System Experts in Birmingham is 4.77, based on 1,567 reviews.

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