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Whether you need a new office phone system, you want to save money with VoIP or you’re building a call centre with full IVR facilities Bark will find the right phone system expert for you.

Our providers can help with anything from a single phone for a front desk to a cloud based VoIP system for 100s of staff across the globe. Our professionals can provide phone system training and support to ensure you get the best out of your office phone system and all customer’s call get answered.
  • Small business phone installation
  • IVR systems
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  • VoIP installation
  • Cloud based phone systems
Oxygen IT profile image
O

Oxygen IT

We are a Full-service Managed IT services provider leveraging our Microsoft Gold Partnership and Microsoft technology expertise. Our services include Computer and Network Infrastructure, Point of Sales, VoIP Telephony Systems, Cloud services, and a lot more. With over 90 years of combined industry experience, we pride ourselves in offering proactive and reliable IT Services across multiple branches in New Zealand. For details about us and our service offerings, please visit our website: https://oxygenit.co.nz.

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Hear from
a professional

What do you love most about your job?

The variability of my job is what motivates me and one of the things I love most about my job. I am able to contribute my experience and skills in marketing, social media, public relations, management, strategy and design to the organization. Each project presents unique challenges. I also like the autonomy I have because the management allows me to innovate. I love having a voice, as well, with my job. The team listens to my ideas and we collaborate to make them happen.

What inspired you to start your own business?

What inspired me to start my own business was to create the solution I wish I had. I wish there was a really great digital platform out there that could help me promote my business and reach my customers at a global scale. That was my starting point to create my eCommerce business, as this is also one way of helping others with the same challenge I have previously encountered.

Why should our clients choose you?

We are a client-centric independent advisor focusing on customer success, and not on our vendor success. We scale businesses with value driven focus for ultimate customer success. We want to achieve client side delivery, and not how we should deliver with our business partners.

Can you provide your services online or remotely? If so, please add details.

Most of the digital services such as Website design and development, SEO, Digital Marketing, etc., can be provided completely remotely. Our well-organised process also enables us to offer other IT services remotely as well, unless we have to install a new hardware or repair/troubleshoot a problem that requires being physically present to the device.

What changes have you made to keep your customers safe from Covid-19?

Maintaining the social distancing rules, use of hand sanitizers and increasing cleansing at our office premises are all vital in achieving this. The following are also a few initiatives we have implemented to support our customers and staff, as well, during this pandemic:

• Undertaken a risk assessment of our business - we ensured that the risk assessment addressed the risks of COVID-19, using guidance to inform our decisions and control measures.
• The layout of our premises – we spent time looking at how our premises is laid out, so we could have a smooth flow of people, maintaining social distancing. Installing visible markers encouraging 2m’s apart helped, particularly in areas such as entrances and exits and at pay points. We aimed to have one-way flows with markers or arrows in place where possible particularly if aisles are narrow.
• Coordination with vendors – we planned how and when goods and supplies arrive at our premises to make sure it has minimum disruption to our suppliers and with our customers.
• Coordination with customers – Our website and social media is a good way to let our customers know what they can expect and to keep them updated with our health and safety protocols. Early communication helped us and our customers understand the changes we made, contactless payment whenever possible, the use of hand sanitizers and the additional cleaning routines being followed.
• Regular swab tests done for employees – we have been doing the precautionary measures for Covid-19 by having our employees undergo swab tests on a regular basis

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