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S N Flexi Agency Ltd profile image
S

S N Flexi Agency Ltd

S&N Flexi Agency Ltd is a CQC-registered domiciliary care, outreach support and supported living provider, delivering high-quality, person-centred services to adults with a wide range of care and support needs across Greater Manchester, Cumbria, Rochdale, Chester West and Cheshire and Warrington. The organisation was established in March 2022 as a healthcare staffing agency and expanded into regulated domiciliary care in August 2023 in response to increasing demand for flexible, community-based support. The service is led by an experienced Registered Manager and Community Learning Disability Nurse, ensuring strong clinical oversight, evidence-based practice, and robust governance. Our Services S&N Flexi Agency Ltd provides: Domiciliary care (personal care, medication support, nutrition, continence support) Outreach support and community enablement Support for adults with learning disabilities, mental health needs, neurological conditions, physical disabilities, and long-term health conditions Support for individuals at risk of self-neglect, social isolation, or deterioration in wellbeing Flexible packages ranging from short daily visits to multi-call support All services are delivered directly by our own employed staff. We do not subcontract, ensuring continuity, accountability, and safeguarding oversight at all times. Our Approach Our care delivery is underpinned by: Person-centred planning, focusing on individual strengths, preferences, and outcomes Promotion of independence, dignity, and choice Consistency of carers wherever possible Proactive identification and management of risk Flexible support that adapts as needs change We work collaboratively with local authorities, Integrated Care Boards, social workers, health professionals, families, and deputies/appointees to ensure coordinated and effective support. Quality, Safeguarding & Governance S&N Flexi Agency Ltd operates robust systems to ensure safe and effective care, including: Comprehensive pre-assessments and risk assessments Person-centred care plans reviewed regularly Medication management and competency checks Ongoing staff supervision, training, and spot checks Incident reporting, safeguarding procedures, and escalation pathways Routine audits and quality assurance processes We remain inspection-ready at all times and fully compliant with CQC Fundamental Standards. Our Commitment Our aim is to support people to: Live safely and independently in their own homes Maintain dignity, identity, and wellbeing Remain connected to their communities Achieve meaningful personal outcomes S&N Flexi Agency Ltd is committed to delivering safe, reliable, and compassionate care, with a strong focus on continuous improvement and positive outcomes for the people we support.

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What do you love most about your job?

Supporting people to maximize their health and life, achieve their potential and live a quality life.

What inspired you to start your own business?

After about 8years of working in the healthcare sector as a carer, support worker and now a Learning Disabilities Nurse, I was able to see what works and what doesn't, i understood the importance of having trained and competent staff and its impact on patients' care and safety. I decided to establish her own team to make a difference to the people in the community.



Why should our clients choose you?

My background as a learning disabilities nurse, means that I know the quality of care needed to be delivered, and what manner of staff are needed to deliver these effectively. Which is why at S & N flexi Agency Ltd, we operate a value based recruitment approach to select employees based on their individual values and behaviours and provide well nurtured workers who deliver safe and quality care.

What changes have you made to keep your customers safe from Covid-19?

All our staff must complete the infection control training, covid 19 awareness training before commencing work. the majority of our staff are fully vaccinated. We listen to our clients and will respect their choice of staff.

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