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Rant + Rave

W12, London

(228)
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About

We harness your data and use real audience insights to craft precision-driven strategies that maximise impact, ensuring you reach the right people at the right time.

By fostering long-term relationships through engagement-driven marketing, we transform audiences into communities that drive sustainable growth and help you leverage your customer lifetime value.

14 hour response time

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Reviews (228)

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4/5

228 customer reviews

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23 June 2025

Reviewed on Google Maps

22 June 2025

I just wanted to say how much I appreciate Simona’s amazing service. She makes the nicest coffee in the 10th floor. consistently perfect every time and always does it with such kindness and warmth. Her friendly attitude truly brightens up the day and adds a special touch to the experience at White City House. Thank you, Simona! More...

Reviewed on Google Maps

10 June 2025

Reviewed on Google Maps

10 June 2025

Great space with fun events. The West's twin to the Shoreditch House.

Reviewed on Google Maps

10 June 2025

Reviewed on Google Maps

3 June 2025

I called to ask the prices for the Nori restaurant since it’s not listed on the website. They said this is a members only line but she did say she would email it to me. Never got the email. Also I asked to be transferred to restaurant and also was refused because I’m not a member. Why are you opening your restaurant and downstairs to the public if you are refusing to help them 😒 More...

Reviewed on Google Maps

3 June 2025

Reviewed on Google Maps

24 May 2025

Reviewed on Google Maps

24 May 2025

Reviewed on Google Maps

24 May 2025

Reviewed on Google Maps

24 May 2025

The staff are clueless here, reception just don’t know what they’re doing.

Reviewed on Google Maps

24 May 2025

Recently they introduced a £20 min spend with a pool booking. For a £3500/yr membership this feels incredibly greedy and short-sighted.

Reviewed on Google Maps

24 May 2025

The service was horrific, they made it so difficult to order with set menu rules and was really stressful for a nice Sunday chilled lunch. They charged £800 for 8 people and the food was terrible. Half of our group did not eat and we left immediately. It’s nice to relax and do some work but I would not recommend eating here. We will not be coming back. More...

Reviewed on Google Maps

24 May 2025

The room was large and spotlessly clean. The courtyard aspect meant it was incredibly peaceful. Biggest issue was the service. Female bar server was obviously very sick and coughing up phlegm on the other side of the counter while cleaning for half an hour. Said to a colleague she'd been working for 12 hours. Literally bent double on the counter, not being able to stop coughing. Hugely sympathetic, but what the heck Soho House? More...

Reviewed on Google Maps

24 May 2025

Reviewed on Google Maps

24 May 2025

Reviewed on Google Maps

24 April 2025

Organised an event at Soho House for a big group of people. Great venue and phenomenal service throughout the whole evening. A big thank you to Florencia Alvarez for all her help in preparing for the event. Thank you for your guidance on the menu and for accommodating to all our needs. 10/10 — we look forward to coming back soon! More...

Reviewed on Google Maps

24 April 2025

Always top!

Reviewed on Google Maps

24 April 2025

Reviewed on Google Maps

24 April 2025

Reviewed on Google Maps

24 April 2025

Reviewed on Google Maps

24 April 2025

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 March 2025

Soho House has devolved into a shameless operation where staff steal from members and management actively covers it up. My experience has been nothing short of outrageous. My bag containing over £1,500 worth of items was stolen by staff from their supposedly "secure" lost property area. I had left my items in a gym locker overnight, and the next day, my designer item was gone, but miraculously, all of the less expensive items were still there. This selective theft clearly points to staff involvement.Instead of taking responsibility, management has engaged in blatant gaslighting - repeatedly referring to my belongings as "lost" despite the fact they disappeared from a staff-only area. When I demanded to see the surveillance footage, they became defensive and evasive.Their solution? Offer to compensate me for less than a third of the amount lost. No apology or remorse was offered at any point during this process. The annual membership now buys you the privilege of being stolen from, lied to, and treated with dismissive condescension when you dare to question their security failures.The police are now involved because management was too incompetent and dishonest to handle this internally. They've shown zero interest in investigating which of their staff is the thief despite having all the tools to do so. The police investigation continues, despite management's obvious attempts to obstruct it.This incident is just a symptom of Soho House's complete collapse in standards and values. The staff seem to have noticed this decline too and have apparently decided that stealing from members is an acceptable perk of the job.Management's attitude throughout has been appalling - questioning my integrity, doubting the contents of my bag, and treating me like I'm trying to scam them rather than being the victim of theft by their employees. Their communications have been patronizing, inconsistent, and designed to wear me down rather than resolve the issue.This establishment is rotting from within, with thieving staff protected by management who view members as walking ATMs rather than valued clients. It’s become embarrassingly transparent that having a membership is now more of a liability than a privilege. More...

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 March 2025

Fab as always

Reviewed on Google Maps

24 March 2025

Great place to work and network.

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 March 2025

Amazing hotel a must go

Reviewed on Google Maps

24 March 2025

Great location

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 March 2025

My favourites are the extras, the gym , the bar and service….surely a worth for your money….

Reviewed on Google Maps

24 March 2025

Amazing stay.

Reviewed on Google Maps

24 March 2025

Amazing

Reviewed on Google Maps

24 March 2025

Disgusting hotel and it's team . And they are collaborating with some scamers who are earning for them fake reviews and paying for the reviews by crypto ( it sounds scam) and ask you to download the Crypto exchange apps . ... They are promoting Crypto Market ... More...

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 March 2025

It was a very nice experience here. Highly recommended

Reviewed on Google Maps

24 March 2025

Reviewed on Google Maps

24 February 2025

I had the vegan Sunday roast a few weeks back. The Mushroom Wellington was underwhelmingly disappointing. It tasted like it had been defrosted from the freezer and lacked both flavour and texture. The roast potatoes were lovely and fluffy, however to see just boiled peas and sweetcorn on a roast plate is pretty basic and reminded me of school dinners. The gravy was also watery with no flavour. I will not be ordering a vegan roast here again. More...

Reviewed on Google Maps

24 February 2025

Reviewed on Google Maps

24 February 2025

Reviewed on Google Maps

24 February 2025

Reviewed on Google Maps

24 February 2025

Reviewed on Google Maps

24 February 2025

Reviewed on Google Maps

24 February 2025

The team are friendly and respectful, they did excellent job at my place.

Reviewed on Google Maps

24 February 2025

Reviewed on Google Maps

24 February 2025

Came in at 28.01.2025 at 10pm I explained that it was my first time and I wanted to know more about the club so I can potentially join. The two clumsy ladies at the reception said they only have a bar and a restaurant and that's it. They were not interested to show me around or provide any response. The management should be ashamed of themselves and these two should be sacked if you care about your reputation. I cannot believe that I physically arrive to enquire to join and they ask me to look at their website instead. The two ladies should be ashamed of themselves! Complete incompetence More...

Reviewed on Google Maps

Services

Hyper-Targeted Digital Out-of-Home (DOOH) Advertising
Deliver precisely targeted ads on digital billboards, screens, and out-of-home displays in high-traffic locations.

Customise campaigns by city, neighbourhood, or even specific venues to ensure maximum relevance.

Use dynamic ad placements that change based on audience demographics and real-time conditions.

Data-Driven Content Strategy & Creative Production
Develop a TikTok content strategy aligned with brand goals and audience insights.

Create high-performing, trend-driven video content tailored for maximum engagement.

Leverage hashtags, challenges, and trending sounds to boost visibility and organic reach.

WhatsApp Newsletters & Broadcasts
Create and send targeted WhatsApp newsletters with brand updates, promotions, and exclusive content.

Automated & scheduled broadcasts to keep audiences engaged without manual effort.

Personalised messaging based on customer behaviour, interests, or location.

Community-Driven Engagement
Exclusive WhatsApp groups for high-value customers or brand communities.

Two-way conversations via WhatsApp Business, fostering real-time engagement and customer support.

User-generated content campaigns, surveys, and polls to encourage participation and feedback.

Data-Driven Personalisation & Segmentation
Craft targeted email campaigns based on customer behaviour, preferences, and engagement history.

Use dynamic content and automation to deliver personalised experiences that drive conversions.

Implement segmented email lists to ensure the right message reaches the right audience at the right time

Engagement-Focused Content & Design
Develop compelling email copy that captures attention and aligns with the brand’s voice.

Use visually engaging templates with clear CTAs to boost click-through rates.

Optimise emails for mobile-friendly experiences, ensuring accessibility across all devices