We create ideas that you’ll love.
Creative marketing agency that focuses on thumb stopping content, understanding your audience, and starting conversations that get everyone talking. We bring everything together—marketing, creativity, media, and data, with a fresh take on online trends, and social behaviours.
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78 customer reviews
Sen Williams
I recently had to change services as despite paying fees which is around 30% more expensive than their competitors I never received important letters. Added to that, with business service, you are required to put down a £20 postal deposit which they state is refundable - however, when you request the refund, they tell you there is a £10 admin fee for them to process a refund. Unfortunately I have recommended them to a few people who have then gone on to purchase services with them - obviously won’t make that mistake again. More...
Reviewed on Google Maps
Laura Alexander
AVOID THIS COMPANY While I received all their marketing emails, I never received the renewal reminders—apparently, I’m not alone. It’s odd how emails you actually need seem to get lost in spam, while the ones you don’t need arrive reliably. When my renewal lapsed, The London Office Company immediately imposed a late fee and refused to waive it. In other words, they put a trivial amount of money above common sense and long-term customer satisfaction. Correspondence with staff has been extremely rigid and unhelpful—very much a ‘Computer Says No’ approach. It’s a strange way to run a business. I suspect they rely on a significant portion of their income coming from late fees and unclaimed or refused refunds, rather than cultivating repeat customers or earning positive word-of-mouth. They appear utterly indifferent to customer satisfaction—and equally uninterested in fixing the obvious issues with their email system. I am loyal customer with many suppliers who provide good service, value for money and are willing to engage in a flexible way. This is the worst service I have encountered for a long while. UPDATE AFTER THE COMPANY'S REPLY: Buyer beware... don't be fooled by this company's platitudes! They could have either not penalised me for not seeing their renewal emails (I still do not have them!) or refunded me (they hold a whole year's fee!) and avoided a complaint in the first place. We have exchanged numerous private emails without them showing common sense, decency and any commitment to customer service. AVOID. More...
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S mathivanan S mathivanan
Iooking excellent place sir
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Pavel Uncuta
Absolutely not collaborative, unjustified expensive service. NEVER USE. There are plenty of better services out there. They said they send me the notifications but I have not received any.
Reviewed on Google Maps
hamza benalleg (Benalleg)
Very bad, I paid an annual subscription and the fees were accepted via Visa card, and I was sent a message that I would not be allowed to continue working with them because my country is on the gray list.
Reviewed on Google Maps
Azad Barghi
Despite having used this virtual office for two years, I have failed to receive multiple critical letters. This is particularly concerning as some of these were from HMRC. On every occasion that I raised this issue, the service insisted that no other mail had arrived for me, contradicting my expectations. Based on this unreliable experience. I cannot recommend this service whatsoever. More...
Reviewed on Google Maps
Mike Stevens
Very poor experience with MYCO / The London Office. I made a genuine error by using their address without adding the registered office service. As soon as I was notified (only two weeks after I started), I offered to pay £30, which is the difference between the two plans. Instead, they demanded *£60* (in effect a £30 penalty), refused any compromise, and pointed to rigid terms and conditions. Despite multiple emails over several days—where I clearly laid out reasonable options—I received no meaningful response, just boilerplate replies. Completely inflexible, unresponsive, and unhelpful over what was a minor issue that could have been solved in five minutes with a bit of common sense. If they wanted your business - after all I was offering to pay to upgrade - they'd behave differently. Go elsewhere. UPDATE: Emailed as requested below, never heard back. As I said, I'd try someone else. More...
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Amy Kaur
Worst experience ever. We were referred to this company by a Friend and paid £3,500 for a Skilled Worker visa application. Later, we decided to go with someone else and asked for a refund since no service was provided to us directly no process was started as a skilled worker visa but Heena(the main contact) refused, saying it’s “against their policy,” even though the service was actually given to the friend’s company—not to us. Since then, she has completely stopped responding—no calls, no messages. This company is careless, unprofessional, and dishonest. They take your money and disappear. Please be very careful—avoid dealing with Hena or this business at all costs. More...
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Nic Asher
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Majdi Mohammed
Raised prices without prior warning. Will be shopping elsewhere.
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Yogesh Gurung
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LSW Property
Paid for a renewal then they refused to refund and wouldn't give me service unless I paid a load more which was even more then the renewal. Absolute crooks. They should be shut down More...
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Henry Sternberg
Surprised to see so many negative reviews, most seemingly not having understood the limits of what they purchased.Used directors address & mail forwarding for 3 years now for the (admittedly rare) rare bit of post/parcel that comes through and the service is great. Mail can be scanned (my preference), and when I've had to speak to someone about bank cards/parcels turning up my queries have been handled quickly via live chat. More...
Reviewed on Google Maps
Marc Sorrentino
One of the more uncaring companies I’ve dealt with. Paid the fee, but although they answer the phones, no one seems to care if you stay or not and when you cancel out of frustration , they’ll tell you they take an admin fee for cancellation even though they haven’t offered any of the services they purport to, in any timely manner
Reviewed on Google Maps
The Fair Reviewer
Exceptional Service and Convenience at The London OfficeI've been using The London Office for about a year now, availing myself of their Company Address and Director's Address services, and I am thoroughly impressed. The onboarding process was notably swift and straightforward. Managing my account has been a breeze thanks to their user-friendly online platform, which provides complete visibility of all incoming mail and continuously updates my remaining balance.The level of professionalism and efficiency exhibited by The London Office has significantly exceeded my expectations. More...
Reviewed on Google Maps
mohamed karim
Collaboration bring innovative
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Gulfam Yunus
Awful communication style, the basic service is what I have. God forbid you ever receive mail, they try to up sell disproportionately. I'm looking elsewhere. No wonder they're so cheap. More...
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Adam Caan
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Plamen Peev
Absolutely abysmal! Avoid at all cost!
Reviewed on Google Maps
MUKAI NYENGERAI
Poor service.
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Ben Doyle
Customer service is non-existent. Emails are never actually read, and the only replies you get are random snippets of text, presumably because all the staff can do is send out pre-written email templates that have nothing to do with the subject matter. You're nothing more than a training and test guinea pig for these completely inept "support" reps. More...
Reviewed on Google Maps
AMP UK
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. This company is an absolute disgrace. My company card was fraudulently used to purchase their services, and when we contacted them to resolve the matter, we were met by an individual named Elena from their so-called "payments team," whose approach was unhelpful and wholly unprofessional. Despite presenting undeniable proof that the transaction was fraudulent, the company begrudgingly agreed to refund the money but had the audacity to attempt to deduct £10, hiding behind a questionable “policy.” Well, the Consumer Rights Act 2015 says otherwise, and I will not stand for this unfair and potentially unlawful practice. They may have succeeded in enforcing this with others, but they have met their match. The numerous reviews from other customers demonstrate a clear pattern of this behavior. This is not just unethical—it is unacceptable. Their actions undermine basic principles of fairness, morality, and customer care. We have reported this conduct to our bank and are actively considering involving Action Fraud and Trading Standards to ensure accountability. A quick look at their Google reviews tells you all you need to know about the true nature of this company and their practices. More...
Reviewed on Google Maps
Mike S
DO NOT USE THEM!!!! They want to charge you extra to receive any letters from your bank! What business doesn’t receive mail from their bank?
Reviewed on Google Maps
Andrew Tollinton
Used these people for a couple of years and left after they applied what I consider to be sharp practice. Would avoid at all costs.
Reviewed on Google Maps
Can Yıldırım
Reviewed on Google Maps
Mehmood Rajoka
Avoid the scammers. They will offer you a discount first , When you sign up and make the payment ,they will send an email saying you were not entitled to the discount. I can provide the detail is anyone in doubt. More...
Reviewed on Google Maps
Clive Achunine
Held my parcel hostage when someone accidentally sent a parcel there, instead of them to return it to sender, they decided to charge me £140 to retrieve it. Criminal!
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Daiana C
Stay away!!!!! Terrible service, I have used the company for 6 years for my office address and telephone service, I regret.
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Dmitry Ryabtsev
Not impressed.
Reviewed on Google Maps
Силвия Солидова
Timely, correct.
Reviewed on Google Maps
Yacine B
Registered Office (UK) Ltd is a reliable service to assist us in the management of our company. The panel of services help you to be free of any issues in the administration of your company and the advices of their staff help to take the rights decisions at the right time. We highly recommend their services to avoid the falls and issues in the management of your company and stay focused on your business. More...
Reviewed on Google Maps
Stephen White
An excellent working experience all round
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Muniba Arshad
Staff is cooperative, prices are reasonable, I like their services
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Piotr Pągowski
Excellent, trouble free service, proffesional support.
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Michal Kubacki
Great service, good prices. always working as expected and scanned mail is very useful, recommended,
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Justin Edwards
Great service and a perfect support. I love the company and would recommend every time.
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Aleksandar Mirković
Great services
Reviewed on Google Maps
Joe Woodhouse
Does what it says on the tin I need a London virtual office has a registered company address and a mail forwarding service. They do it all and they do it well. Competitive prices - I'd honestly be willing to pay more for this level of service. More...
Reviewed on Google Maps
Maryna K.
The London Office is an absolutely incredible service provider. I've chosen their services three years ago and truly happy with the care that provide for my company. Great support from staff, quick response and convenient website to navigate through the dashboard and their services. Highly recommended and endorsed! 👍 More...
Reviewed on Google Maps
Risk Smart Inc
Well worth the value, staff are customer focused
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Beyza Yaman
Perfect service and quick response to support line!
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Lado C
The London Office is a great solution for company registration and incoming post management - really good value for the money paid!
Reviewed on Google Maps
mujeeb siddique
Registered Office has helped made my business process automated and streamlined. Would definitely recommend it to others as well ! The staff are very helpful and go out of their way to assist you with any requests. Thank you to to Aga D and Justina for helping me set things up ! More...
Reviewed on Google Maps
Chris Taklis
Really helpful company. It's as how it's described in their website and they have great deals and prices. It is helping a lot.
Reviewed on Google Maps
Menachem Habib
Unbelievable
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Cheese n Dash
GOOD SERVICE, QUICK RESPONSE, FAIR PRICE!
Reviewed on Google Maps
Emily L
As a start-up business I shopped around for the best price and value for service and The London Office came top of my list. Have been using them for almost 3 years now and the customer service has been exceptional. No complaints. More...
Reviewed on Google Maps
DAVID VICKERS
"Professional, Prompt, Courteous, Factual and Sincere" For and on behalf of TIGEREYE DESIGN GROUP LTD
Reviewed on Google Maps
Lin Wu
The process is simple and the service staff is kind. the most important thing is they response to you in time.
Reviewed on Google Maps
Positive Wipes
We have been with them for 2 years now and it has been a great service. As a small business having a physical office space is not viable, using their Registered Address solution we get the benefits of having a london address plus we get the emails scanned and sent to us included in our package making things a lot easier.
Reviewed on Google Maps
What do you love most about your job?
The excitement of taking a creative idea and bringing it to life is what truly inspired me to start my own business. I wanted to create something unique, something that reflected my vision and passion. The process of turning an idea into reality, building it step by step, and seeing it grow was a powerful motivator. It was about creating a space where creativity could flourish and have a real impact.
What inspired you to start your own business?
he idea of building something from scratch, where I could bring my unique vision to life, was incredibly exciting. I wanted the freedom to follow my own path, make decisions on my terms, and have a direct impact on the success of the business. Ultimately, it was the desire to bring something meaningful into the world and the challenge of building a business that aligned with my values and creativity that inspired me to take the leap.
Social Media Management
Social media is not about pumping out promos every day. People scroll to explore, to get inspired, and, of course, to have some fun! That’s where we step in. Social media management is all about giving your audience what they crave, something valuable, something that makes them want to come back for more. We tune in to social media behaviors, listen closely to your audience, and deliver insightful data and content that helps you tap into trends and social culture. It’s all about staying connected and relevant in the fast-moving world of social media!
Brand Strategy & Digital Marketing
Ready to give some personality into your brand? Your audience isn’t just looking for products, they’re looking for connection. We’ll help you create a brand voice that speaks directly to the hearts of your community. The fun part? Making sure every single word is as authentic as you are. We take your ideas, play with them, and shape them into messaging that sticks!
SEO & Digital Ads
Want to be seen and heard? We’ve got you! With SEO that gets you noticed and digital ads that speak directly to your audience, we’ll help you rise above the noise. From increasing your search rankings to crafting ads that convert, it’s all about putting your brand in front of the right people, at the right time.
