Find a Loft Conversion Specialist in Potters Bar

We Chose Abbey Partnership of 1 Whaley Road Potters Bar EN6 2RA as they are near to our house and this has turned out to be the worst mistake of our lives. We discovered they used to run another similarly named company called Abbey Lofts Ltd but this recently went into liquidation due the company's failure to pay off a loan so people should note to start with, this company's directors are dishonest. Avoid them or you will regret it. They are in the habit of asking people for proof even though they take all monies in cash and therefore don't issue paperwork. The best proof would be to check out Abbey Lofts Limited at Company House Records and view under liquidations. The experience throughout our build has been nothing short of a stressful nightmare. We were fooled by the promises of quality, and taken in by the chit chat of their clever salesman. I've had every disaster you can think of and it has been complete disorder from start to finish with every single aspect of the works needing to be redone due to bad workmanship. A water pipe was cut and caused a flood down to the kitchen. There has been no project management and the level of incompetence of some tradespeople has been staggering. This so-called partnership actually attacks any of their clients who place adverse comments on review platforms. I have never had a response to my complaints from management. In fact, they point blank refused to talk to me. Things went from bad to worse in recent times as it seems Abbey Partnership stopped paying a number of their suppliers. We had their scaffold company visit us at home (and they are a rough gypsy traveller type bunch) and threated to remove our scaffold and then the building team walked off site. And after 4 weeks not a word from management. They were aware that my property was unsecured and open to the elements but they didn't care. Be warned and do not be taken in by their director's claims of being caring for his clients, he is not. I heard the same from my neighbours further down street. If that doesn't discourage you, you should know I am in active communication with 16 other dissatisfied and horrified Abbey Partnership customers and please consider all the bad reviews to be viewed online. The previous reviewers couldn't have put it better. This is the worst company we have ever dealt with. We are now in week 20 of an estimated 9-week build, and only because Abbey are too lazy to finish the job. We've asked for reasons for the delays and never been given any, not even any attempts to make up an excuse. Repeated requests for information are ignored, you will not be informed when people will attend your property, there will be long periods when no one will turn up and people will arrive unannounced, or not turn up when they say they will, if you try to complain they will just ignore your messages or put the phone down on you. I'm not entirely sure that Abbey are even aware of where our property key is most of the time, as most of the team who turn up don't have it. They will send you repeated emails asking for early payment because "they are ahead of schedule"; if you question it, staff will tell you they are "just acting on orders" and will put the phone down on you. As well as the shocking time¬scale so far, the plasterers work was really bad ¬ we have had to sand the walls ourselves! And they still don't look great, and pieces are crumbling off and cracking. The scaffolders broke our conservatory roof; we're still waiting for that to be fixed weeks later. The roofers were not toilet trained and peed on the floor. The guy who fitted the plasterboard cut himself and wiped the blood on the walls and on our clean towels. Someone else broke the tiles in our existing bathroom by drilling through them¬ we're still waiting for those to be fixed weeks later. The radiators were not installed straight and a different plumber had to come back and fix them. The shower leaked after being installed and caused a wet patch in the ceiling below. And the roof wasn't sealed properly, and during a storm leaked rainwater into the loft. Our downstairs hallway will have to be redecorated as the walls have been badly damaged with knocks and dents, and smeared with plaster (there was no reason for the plaster to be in that area, just carelessness on his part). We have recently heard from building control (who inspected the work weeks ago), to say that they are waiting for Abbey to send them the electrical certificates before they can sign the property off. We now have to chase Abbey to send this information. The latest response is that they are waiting for the certificates themselves. You will also need very special skills to understand any of the project manager's texts they think it's professional to correspond by text as they use little to no punctuation and are also never spell checked, and he clearly doesn't read them before sending. Avoid, there are hundreds of better loft companies.

Ankit worked on our loft conversion project. Good advise from the beginning to ensure it meets our requirement. He worked closely with our builder contractor to ensure building regulations requirements are met. Excellent service and would recommend to any one who want extension or new house build.

Kujdes and Milaim did a full flat refurb for us including a loft conversion and first floor interior renovation. The guys were great from start to finish and we have recommended them to everyone we know wanting to do any building work. They are clearly experts in their field as we have seen from the finished product and they were extremely fair on their price. We would definitely use them again.

We were planning for a loft conversion when one of our friends suggested Central London Lofts. At first glance, we liked their bespoke work. Upon meeting Renatas we were confident that this loft conversion will be a class apart. Alas, now as I type this, I am sitting in the loft room, and enjoying with a cup of coffee, with a totally satisfied smile. Thank you Central London lofts for this wonderful hideout. I would certainly recommend to everyone.

Major home renovation can be an overwhelming experience. It is a great mix of choices and ideas and problems and solutions. With the right people you will enjoy this very creative process, without them it can turn into disaster. During this project we asked many times "Is this the right decision?" However, from the very beginning we were certain that we did the right thing hiring Marek, as our architect. Marek is great. Full stop. He not only transformed our visions into reality but he was guiding and helping us through the whole journey. His design of our home was practical yet beautiful. He introduced different materials and unusual shapes. He recommended a building company who undertook our project. He encouraged us when things took longer than we anticipated. Even our neighbors commented on how stress free we were during this project. We highly recommend Marek to anyone looking to hire an architect who listens and delivers in every way. Peter, Brentford, September 2018

Professional at all time, stuck to the budget & completed on time