Right at Home is an award winning national homecare provider. We believe in truly personalised care with minimum 1 hour visits and consistency of CareGivers.
At Right at Home we are passionate about delivering the highest-quality care and support, the same type of care we would want for our own family members.
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Why should our clients choose you?
Our services are customised to every individual through a personal care plan, and are provided by highly trained CAreGivers who are the best in the business.
Our clients receive the full amount of time that they pay for, as we travel in our own time, meaning visits are never rushed.
We have a professional dress code, but do not wear a uniform as we recognise that some of our clients prefer a discreet service when we accompany them out and about in the local community.
We are quick to react, vigilant in our duty of care and always aim to raise a smile.
As a national franchise, over the past decade, we have:
-Supported over 12,500 Clients and their families, across the UK
-Delivered over 10.2 million hours of care
-Won a total of 56 awards for our hard work
-Achieved 100% compliance with the Care Inspectorate Wales
-Been recognised by the CQC as 'outstanding' in more than 30% of our offices
What changes have you made to keep your customers safe from Covid-19?
At Right at Home, safety has always been and will always be, our number one priority.
Our CareGivers have been doing a fantastic job keeping our Clients safe and supported at home during the pandemic, and continue to do so.
Our CareGivers have everything they need to keep both themselves and their Clients as safe as possible. This PPE includes gloves, aprons, surgical masks, face shields (where appropriate) and enhanced PPE (where necessary). Our CareGivers are also supplied with a clinically tested and certified disinfectant solution to clean their face shields in between care visits.
In addition, our CareGivers test twice weekly, regardless of whether or not they are displaying symptoms of COVID-19. Taking such measures will significantly reduce the chance of you coming into contact with a CareGiver who could be COVID-19 positive, even if they are not showing symptoms.
We will continue to follow official guidance from Public Health England/Public Health Wales and we are in close contact with the United Kingdom Home Care Association (UKHCA). Following this guidance enables us to continue delivering the much needed care and support that so many in our local communities rely on to stay safe and independent at home.
Companionsip
Not all of our clients require personal or specialised care. We support with daily activities to maintain your independence, whilst providing a friendly face to share interests and hobbies with.
Our companionship services include:
Social interaction in the community
Support with using public transport and escorting on journeys
Respite for family CareGivers
Company whilst doing hobbies
Food preparation
Light housekeeping
Emotional support
Help with everyday tasks, like shopping for food or clothes
Being there as a friend to listen and talk to
Support on a day trip or even further afield
Dementia Care
For people living with Alzheimer's and Dementia, stable routines can play a part in improving wellbeing.
With our specially trained CareGivers providing practical and emotional support, we make a positive difference to help you live well with Dementia.
Hospital to Home
Reablement support after an operation or prolonged stay in hospital can reduce the risk of repeat injury and readmission.
We offer supervision of discharge arrangements and assistance to move safely back to the comfort of your own home.
Specialist Care
We support people with a wide range of physical, learning and neurological needs, delivering a service that is tailored to each condition, up to 24 hours a day.
Our complex care service also includes palliative care.
Respite Care
From time to time, family carers mat need a break to maintain their own health and wellbeing,
We are available to support loved ones for flexible time periods.
Our approach is based entirely on that person's usual routine, to make the temporary change in circumstances as easy for them as possible.
Care for Young Adults
We provide care for younger adults from 18 years of age.
Our care supports young adults to remain independent and fulfil their chosen lifestyle with tailored support from highly trained CareGivers.
Personal Care
Our CareGivers support with al areas of personal care and hygiene, respecting your privacy and protecting your dignity.
This can include washing, dressing, grooming, toileting and continence care.
**Please note that we are currently unable to offer Personal Care services, however, we welcome you to contact us still as we can add you to our waiting list**
Waking Night/Sleepover Service
Our Waking Night/Sleepover services ensure that clients are comfortable overnight, and we can provide support as required.
Elderly Care
Sometimes referred to as ‘domiciliary care’, our services offer social care for elderly people, at home. Our specially trained and friendly team of CareGivers provide support with a wide-range of tasks, including:
-Housework, such as cleaning, laundry and vacuuming
-Shopping and running errands
-Cooking meals, to your personal tastes
-Washing and physical assistance
-Personal care, to maintain good hygiene
-Continence care, from help using the toilet to changing pads or catheters
-Medication support, offering reminders to ensure medication is taken on time
