Principle Prime Plumbing EIP, trading as Knightsbridge Elite Plumbing Services Ltd, delivers premium plumbing and Gas Safe heating solutions for London’s most distinguished homes. Our discreet, highly trained engineers specialise in precision work across luxury residences, heritage estates, and high-end developments.
17 customer reviews
S.P
Finding a plumbing service in Central London that truly understands the nuances of high-pressure boiler systems can be a challenge, but this team is in a league of their own. They demonstrated an exemplary level of technical proficiency regarding our complex overflow configuration and internal pipework. While many firms offer a cursory fix, their approach was meticulous and comprehensive. Their pricing sits at a fair premium, reflecting the superior craftsmanship and peace of mind provided. If you require a bespoke solution rather than a standard patch job, I cannot recommend them highly enough. More...
Melania
I am thoroughly impressed with the plumbing installation recently completed at my home. The precision of the measurements and the technical execution were nothing short of exemplary. What truly set the service apart was the engineer's ability to translate complex technical jargon into clear, accessible language without ever being patronizing. The final result is as aesthetically pleasing as it is functional. A truly superlative job. More...
Thomas Scott
Waldemar did a smooth professional job on the tasks at our office. He was very communicative, on time and thorough through out. Would recommend and will definitely use in the future. More...
Reviewed on Google Maps
I am The DON
Firstly, he kept to his words by coming on time, which is a rare trait these days for some other professionals He explained what he wanted to do and achieve. He gave details on materials to be used and why He gave timeline on how this will be done He completed task ahead of time with simplicity in a complex situation. Will definitely recommend. More...
Reviewed on Google Maps
Harry Kent
Lifesavers at 3:20 AM As a landlord with property in central London, I got a panicked call from my tenant about water pouring through the ceiling at 3:20 AM. Absolutely stressful situation! Called this emergency plumbing service immediately and they arrived promptly. After the most stressful night of my life, I woke up to find everything perfectly sorted. The leak was completely fixed and they even recommended a reliable builder to repair the ceiling damage. Professional, efficient, and genuinely caring service. Can't thank them enough.Thank you Waldemar More...
Reviewed on Google Maps
Jennifer King
Outstanding service in Richmond, London, Called at 7:40 AM with no hot water or heating, and my boiler was completely fixed by 12:15 PM. The engineer arrived early, was prompt and professional, got the parts needed, and had everything working perfectly. Plus they provided a 24-month warranty. Highly recommend. More...
Reviewed on Google Maps
Winston Adores
I couldn't be happier with my kitchen installation! The entire process took about 3 weeks, and the team did an outstanding job from start to finish. What really impressed me was their excellent communication throughout the project. They provided constant updates and kept me informed every step of the way, which made the whole experience stress-free. The quality of work is exceptional, and I'm absolutely thrilled with how my new kitchen turned out. I highly recommend them to anyone looking for professional kitchen installation services! More...
Reviewed on Google Maps
Sara Taylor
I recently had my boiler serviced and I'm very happy with the excellent service I received. The technician was professional and thorough throughout the process. My boiler is now working perfectly, and they also set up six radiators which are all functioning great. Everything is running smoothly and efficiently. I'm really pleased with the quality of work and would definitely recommend this service to others. Thank you for the great job! More...
Reviewed on Google Maps
Philipp
Spot on, absolutely top-notch service!
These lot are the real deal. They completely optimised our Linux and server and significantly enhanced our security, all done remotely from right here in London.
What started as a one-off job has turned into a proper ongoing partnership – says it all.
They're brainy blokes, smooth operators, and total security legends, making sure everything's solid as a rock. They're dead reliable and kept us in the loop the whole way.
Result? Everything's running sweet, security's locked down, and we've brought them on as our permanent IT partners.
Bottom line: Exactly what our London gaff needed – professional, efficient, reliable. Absolutely quality!
More...
Emillia
Absolutely delighted with the exceptional work carried out on my living room and garage conversion. Yet another outstanding job by Bronislaw—his craftsmanship and attention to detail are truly second to none. Highly recommended.
Emillia
Excellent communication throughout – they even texted to let me know they were running a bit behind schedule. The guys who did the work were polite and left my bathroom spotless. The price was very fair, and the results are great. There's a tiny bit of uneven mastic around the bath panel, but honestly, for the rest of the service, I'd recommend them in a heartbeat. More...
Tony
Waldemar came to my rescue just after 10 pm to fix our central heating. I am impressed with the attention to detail and professionalism displayed by the entire team.
Great communication throughout the process. Waldemar kept us informed and delivered a flawless heating system repair.
Best regards,
Tony
More...
Monique
My complete kitchen plumbing overhaul with Waldemar was a dream come true! I was amazed by his helpfulness and the clear, informative explanations throughout the process. The installation itself was flawless - everything was left spotless and sparkling. Now, my kitchen is not only beautiful but also boasts top-notch modern plumbing. I highly recommend Waldemar for anyone looking for a stress-free and exceptional plumbing upgrade. More...
Gary
Upon reaching out for assistance, I was met with an incredibly prompt response. Within a mere two hours, the technician arrived at my doorstep, ready to tackle the issue at hand. His efficiency was remarkable, wasting no time in diagnosing and resolving the problem. He worked diligently and completed the task in a timely manner. Throughout the process, he maintained a pleasant and courteous demeanor, leaving the workspace clean and tidy upon completion. I am immensely satisfied with his service and would wholeheartedly recommend him to others. Without a doubt, I will be calling upon his expertise again in the future. More...
Reply from Principal Prime Plumbing EIP
Your kind words are truly appreciated, and I am deeply grateful for your positive feedback. It brings me immense satisfaction to know that my prompt response and efficient service met your expectations. I am committed to providing the highest level of customer satisfaction, and your feedback serves as a testament to that commitment. I am honored to have earned your trust and will continue to strive for excellence in every service call. Thank you for entrusting me with your repair needs. I look forward to assisting you again in the future.
Francisca
Excellent customer service. Aside from the work itself, which was completed on schedule, cleanly, and swiftly, I appreciated Waldemar's prompt answer to my initial query and other job-related queries. I would definitely recommend and use it again in the future. More...
Reply from Principal Prime Plumbing EIP
I am truly humbled by your glowing review and deeply appreciate your recognition of my commitment to excellent customer service. Your satisfaction is my top priority, and I am delighted to know that I have exceeded your expectations. From the initial inquiry to the completion of the work, I strive to provide prompt, thorough, and efficient service. Your positive feedback motivates me to continue delivering exceptional service to every customer. Thank you for your trust and kind words. I look forward to the opportunity to serve you again in the future
Katy Bernados
Waldemar provided a fast efficient plumbing and electric prompt service. respectful of our property, efficient, paid attention to detail and I wouldn't hesitate in recommending Your service.
Reply from Principal Prime Plumbing EIP
I am genuinely grateful for your positive feedback and your recognition of my dedication to providing prompt, efficient, and respectful service. Your satisfaction is my top priority, and I am thrilled to know that I have met your expectations. I take pride in my attention to detail and strive to deliver a seamless experience for every customer. Your kind words serve as a testament to my commitment to excellence. Thank you for your trust and recommendation. I am honored to have earned your satisfaction and look forward to serving you again in the future.
Anthony Taylor
Extremely impressed with Your Plumber from the survey to the finished job. Waldemar the installer for my new boiler was excellent. He arrived on time and on the first day worked until gone 9 am because he wanted to get to a certain stage ready for the following day. He showed a lot of pride in his job and kept me up to date. He made such an excellent job of the brickwork that now it has been painted you can’t tell where the hole was before. I will use them again in the furniture More...
How can someone tell if their Garage is suitable for conversion?
A garage is suitable for conversion if it meets structural, space, and utility requirements. At Principle Prime Plumbing EIP Ltd, trading as Knightsbridge Elite Plumbing Services, we assess garages across Knightsbridge, Chelsea, Mayfair, and Belgravia to ensure they are safe, functional, and ready for high-end conversions, including kitchens, bathrooms, or boiler relocation.
Key factors include:
Structural Integrity: Floors and walls must support additional weight, including plumbing fixtures, radiators, or new kitchens.
Height & Headroom: Adequate ceiling height (generally 2.2–2.3 meters) ensures the space is comfortable and meets building regulations.
Access & Layout: Easy access for new staircases, kitchen appliances, or bathroom installations is essential.
Utilities & Plumbing Feasibility: Water, drainage, and heating must be accessible for boiler relocation, bathroom installation, or kitchen plumbing.
Planning & Compliance: Some garages, especially in heritage properties, require planning permission or building control approval.
Next Steps: We offer a professional on-site assessment, providing a detailed feasibility report, cost estimate, and guidance on approvals. Our goal is a smooth, compliant, and high-quality garage conversion tailored to your luxury property.
Run us through the different stages of the Garage conversion process - what's involved?
A garage conversion can transform an underutilised space into a functional, high-value room, whether it’s a new kitchen, bathroom, or utility area, or even relocating a boiler to the loft. At Principle Prime Plumbing EIP Ltd, trading as Knightsbridge Elite Plumbing Services, we guide clients across Knightsbridge, Chelsea, Mayfair, and Belgravia through every stage of the conversion process.
1. Initial Consultation & Feasibility:
We assess your garage for size, structure, access, and utility connections. Key considerations include headroom, drainage, water supply, and ventilation. We discuss your goals — kitchen, bathroom, or utility conversion — and provide a clear feasibility report.
2. Planning & Approvals:
We prepare all planning and building control applications, ensuring compliance with UK building regulations, especially for heritage and luxury properties. This stage also includes coordination with structural engineers and other specialists.
3. Structural Preparation:
Work includes strengthening floors, installing insulation, reinforcing walls, and preparing the roof and framework for new rooms. Any structural changes needed for loft access or boiler relocation are handled by certified engineers.
4. Plumbing & Heating Installation:
Our Gas Safe-certified engineers handle all new pipework, boiler installation or relocation, radiators, and water connections for kitchens or bathrooms. We ensure systems meet modern efficiency and safety standards.
5. Electrical Work & Utilities:
We install safe, compliant electrical wiring, sockets, and lighting. Additional services include ventilation, heating controls, and smart home integration if required.
6. Interior Finishing:
Flooring, plastering, painting, and fixture installation are completed to high-end standards, whether it’s for a kitchen, bathroom, or luxury living space. Every detail is executed with precision, discretion, and attention to the property’s aesthetic.
7. Final Inspection & Handover:
All systems are tested for safety and performance. We provide clients with guidance on maintenance and ensure they are delighted with the result.
In short: From consultation and planning to plumbing, heating, electrical, and finishing, we manage every stage with expertise and care, delivering high-quality, luxury garage conversions that enhance comfort, functionality, and property value.
What questions might you ask a client when starting a new project?
When we start a new project, we always begin by understanding your goals, budget, and timeline. We ask questions such as:
• What specific problem are you experiencing, or what upgrade are you planning?
• Do you have existing plans, photos, or specifications?
• What’s your preferred timeframe or any deadlines we should be aware of?
• Are there any access restrictions, parking, or building management requirements?
• Do you have preferred brands, fixtures, or materials?
• Would you like us to supply all materials or work with what’s already on site?
These details help us provide an accurate quote and complete the work safely, efficiently, and to your expectations.
What do you love most about your job?
What I love most about my job is the satisfaction of providing quality service to my customers and seeing the smile on their faces when they are pleased with the results. It is rewarding to know that my work has a positive impact on their lives and businesses. Moreover, I feel a sense of responsibility to ensure that my work generates a profit that can sustain and grow the business, which, in turn, provides jobs and contributes to the local economy. As a socially responsible business, I am committed to giving back to the community through charitable contributions and by providing employment opportunities for valuable workers, even when the deadlines are tight. Ultimately, it is the combination of these factors that makes me love my job and motivates me to continue providing the best possible service to my customers.
What inspired you to start your own business?
I was inspired to create Principle Prime Plumbing EIP, trading as Knightsbridge Elite Plumbing Services, to offer luxury, bespoke solutions for London’s most distinguished homes.
I saw a need for reliable, discreet, and highly skilled engineers who combine technical excellence with respect for heritage and high-end properties. My goal has always been to deliver precision, safety, and exceptional client experience in every project, while providing a professional, trustworthy service that property owners and estate managers can depend on.
Starting my own business allowed me to:
Provide bespoke, high-quality solutions tailored to each client’s needs
Uphold strict standards of safety, discretion, and craftsmanship
Build a local reputation across Knightsbridge, Chelsea, Mayfair, and Belgravia
Deliver a business model focused on client trust, transparency, and lasting results
In short, the inspiration came from a desire to combine technical mastery with premium service, ensuring clients receive both expertise and peace of mind.
Why should our clients choose you?
Clients trust Principle Prime Plumbing EIP Ltd, trading as Knightsbridge Elite Plumbing Services, for precision, reliability, and discreet service across luxury plumbing, heating, and property maintenance projects in Knightsbridge, Chelsea, Mayfair, Belgravia, and Central London.
With over 21 years of experience, we combine Gas Safe-certified expertise with meticulous craftsmanship and modern efficiency. Our engineers specialise in bespoke installations, boiler systems, and heritage property care, delivering flawless results that protect both comfort and character.
We pride ourselves on transparent communication, punctual delivery, and tailored solutions designed to meet the highest standards of London’s most distinguished clients. Every project—whether a penthouse, townhouse, or estate—is handled with professionalism, discretion, and precision.
As a responsible and community-focused company, we also support local employment and sustainable practices, ensuring that our service contributes positively beyond the properties we enhance.
In short: We exceed expectations by delivering trusted expertise, lasting quality, and total peace of mind to every client we serve.
Can you provide your services online or remotely? If so, please add details.
Yes — while most of our plumbing and heating work is carried out on-site, we also provide online and remote support for clients who require quick professional assistance.
Our remote services include:
• Virtual consultations and video diagnostics — to identify issues before call-outs, saving time and cost.
• Online estimates and project planning — for bathroom renovations, boiler installations, or maintenance schedules.
• IT-integrated building support — remote guidance for connected heating systems, smart thermostats, and digital leak detection.
We serve clients across London and the Home Counties, offering flexible scheduling and rapid response both online and in person.
What changes have you made to keep your customers safe from Covid-19?
The health and safety of our customers and employees is our top priority, and we have taken a range of measures to keep them safe from Covid-19. First and foremost, we have implemented rigorous cleaning and sanitation protocols in our workplace and for any equipment that we bring to our clients' premises. We also provide our employees with personal protective equipment, such as masks and gloves, to ensure their safety and the safety of others.
In addition, we have adjusted our working practices to comply with social distancing guidelines. We have limited the number of workers on-site and have staggered our work schedules to minimise contact between individuals. We also conduct meetings and consultations with clients via phone or video conferencing when possible, to reduce in-person contact.
Moreover, we stay up-to-date with the latest guidelines and recommendations from health authorities and make any necessary adjustments to our practices accordingly. We are committed to ensuring that our customers feel safe and comfortable working with us during these challenging times.
Overall, we believe that these measures demonstrate our commitment to providing a safe and healthy environment for our customers and employees while continuing to deliver the high-quality services our customers expect from us.
Plumbing
Our Services Include:
• 24/7 Emergency Call-Outs — Fast response across Central London
• Boiler Installation & Repair — Vaillant, Worcester Bosch, Ideal & more
• Central Heating Systems — Design, installation & efficiency upgrades
• Luxury Bathroom Fitting — Bespoke installations with meticulous finishing
• General Plumbing — Leak repairs, pipework, taps, blockages, & maintenance
We combine traditional craftsmanship with modern efficiency — ensuring reliability, discretion, and a flawless finish every time.
📍 Serving Knightsbridge, Chelsea, Belgravia, Kensington, and surrounding areas.
📞 +44 7706 249962 | 🌐https://principalprime.co.uk/