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61 customer reviews
Ted Thornhill
I called Pippo Plumbers because the temperature control on my Lusso shower was extremely stiff. I agreed to a £95 call-out fee, which is standard. The plumber, Giuseppe, arrived on time, was polite (he even offered to take his shoes off) and then set about 'investigating' the issue. Two hours after arriving, and after much banging, he concluded that a new part was needed (without specifying/explaining what or why). And he then said the total fee was £275 for the investigation, including the call-out fee. Which seemed an awful lot of money. Two days later, Pippo Plumbers' rang to say the cost of the new part would be £590 plus VAT, which is the cost of the entire shower system. Absurd. I was then offered a cheaper option - £256 inc VAT. Still shocked, I emailed the manufacturer. They were far more helpful and told me the problem was probably limescale on the cartridge and sent me a video to explain how to remove it and clean it in white vinegar. Took me two minutes to remove the cartridge with a spanner. But cleaning it didn't work. So Lusso sent me a new cartridge (which retails for £98, it transpires) for free because it turns out it was still under guarantee. I fitted it in about 60 seconds. And now it works perfectly. Needless to say, I won't be using Pippo Plumbers again. No explanation for what was wrong was offered, and the solutions were vague - no component descriptions were offered - and nonsensically expensive. More...
Reviewed on TrustPilot
Demi
Guiseppe was very professional and provided good and clear communication. He was able to come to my house the next day to fix my bathroom water pressure and temperature and quickly found the replacement parts needed.
Reviewed on TrustPilot
UPENDRA VICKY
Great service..!!
Reviewed on TrustPilot
Donna
Great service. We had a severe leak in our bathroom and the company was very responsive, provided a quote in less than an hour and visited the house the next day. Giuseppe was very polite and conducted a thorough investigation. This ended up being a big job and we are hiring him again to complete the second part. Overall very happy with the service. Recommended. More...
DB
Great service. We had a severe leak in our bathroom and the company was very responsive, provided a quote in less than an hour and visited the house the next day. Giuseppe was very polite and conducted a thorough investigation. This ended up being a big job and we are hiring him again to complete the second part. Overall very happy with the service. Recommended. More...
Reviewed on TrustPilot
customer
I've outlined below the works he did and what he charged me, so that people do not fall into the same trap I did and get stuck overpaying for this guy. I will share this review and invoice photo on other review sites so people can see it clearly. Do not ignore the reviews saying that he tries to rip you off. They are completely true - this plumber massively massively overcharges. He arrives at your home for a call out fee (£95) and specs out the works / costs. Without any prior knowledge of plumbing costs, what he quoted felt exorbitantly high, however, because he is in your home and you've already paid £95 for him to turn up, you feel obliged to agree and pay the rate he has suggested. I, like many others who hire a plumber, will have no benchmark knowledge for how much plumbing works should cost, so in my view, this is a pressure tactic. The plumber also waits around at the end after you've paid until you have left him a positive review, which is awkward and makes you feel pressurised. After he left, I checked with other professional plumbers who all stated that the price I was charged was ridiculously high. Since I left the negative one star review on Google, he harassed me with calls, texts, emails and WhatsApp messages, offering to discuss. He stated in an email that he does not accept negative reviews and will attempt to take legal action against me, despite me having paid him in full. This is laughable but the threat of taking action against me is shady! My advice to Pippo Plumbers: don't take advantage of people. Works done: 1. Kitchen sink trap cap to be fixed or repaired. Inspect kitchen sink sealant, bowls and tap. 2. Inspect boiler pipework and repressurise boiler (boiler wasn't repressurised because he couldn't work out how to do this for my boiler). 3. Fix water leak under kitchen sink and bathroom radiator. Kitchen sink fixed by replacing sink bowl seal. Bathroom radiator fixed by tightening one bolt. 4. Three radiators repressurised by loosening and tightening bolt (20 second job for each). Cost TOTAL: £615 Included: - Call out: £95 - Price for works: £480 - Component for under kitchen: £40 More...
Reviewed on TrustPilot
Angelo Thomas Becker
Great job. Thanks Pippo! Amazing and professional.
I will call you again in the future!!
Angelo Lo Porto
Amazing experience with Joe. Nice person and very professional. I will call you in the future!
Reviewed on TrustPilot
Ang Elo
Top top top! Many thanks Pippo! I have no words to describe your professionalism.
Reviewed on Facebook
Maureen Wood
Good service.
Reviewed on TrustPilot
Ramesh Thakrar
General Plumbing
What can I say, Giuseppe called me to book the appointment. Called on the day, and even called an hour before, to confirm he was on his way.
The leaky tap was repaired in 20 mins, area cleaned. The tap was repaired on 10-12-24, no leaks to date (06-02-25).
Polite and professional.
More than happy to recommend him, or call him myself, if I needed any other work done.
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Nico H
Pippo Plumbers was amazing. They fixed my kitchen sink water leak quickly and I paid cheap. They come on time and I happy with overall. I recommend them Nicole
Reviewed on TrustPilot
Kate
I had a leaky kitchen tap and low shower pressure in one of the showers in my tenants house and paid £95 call out fee. Firstly, he told me I needed a whole new kitchen tap, when actually the flora valve just needed replacing, which I had to tell him. Secondly he told me I needed a new shower panel at a cost of £400. A competent plumber would realise you just need to replace the parts and not the whole systems. Having spoken to the shower manufacturer, he told me the plumber was wrong and that I only needed to order two spare parts (as I had told him). I then ordered the 3 spare parts myself (the flora valve and the 2 shower parts) ready for him to come fit them when they arrived. On the next appointment he rang me before and asked me if I agreed to the call out fee of £95, which I did. Once he got to the flat, he rang me and said it would cost £580 to fit the 3 spare parts. I asked him how long it would take and he said it would take 2 hours. A plumber in London doesn’t even earn that in a day. I said I didn’t want to pay that. He then tried to offer me a ‘discount’, but having previously told me I needed new systems and trying his luck at getting nearly £600 off me, I realised this guy is incompetent and deceitful. Despite having already been to the job and knowing exactly what parts needed fitting (and despite being a ‘qualified plumber’, I had to tell him which parts), he didn’t quote me for the job until he went there and made me say I will pay the call out charge for the second visit. He chose not to tell me the price before he set off, because in his mind he would earn a minimum of £95 from the visit, even if I didn’t agree to the eye watering almost £600. He sent me this text - ‘do you want me to apply a discount? Otherwise you need to pay £95 call out fees that you agreed on the recorded phone.’ So he basically tried to trick and deceive me on a recorded phone line to agree to a £95 call out fee, which is what I thought I’d be paying (or maybe £95 x 2 if he took two hours), and then turned up at the flat and asked for an eye watering amount of money. I’ve asked for photocopies of his qualifications to see which body he passed them with and will report him to Trading Standards and Check a Trade to log this complaint like others have done that have left reviews. More...
Reviewed on TrustPilot
Rebecca Leitao Glingani
Giuseppe is an excellent plumber! He quickly fixed a stubborn clog in my kitchen sink and also repaired a leak under the sink, all in no time. His work was efficient, thorough, and done to a very high standard. I couldn’t be more satisfied with the service—highly recommended! More...
Reviewed on TrustPilot
Rebecca Glingani
Giuseppe is an excellent plumber! He quickly fixed a stubborn clog in my kitchen sink and also repaired a leak under the sink, all in no time. His work was efficient, thorough, and done to a very high standard. I couldn’t be more satisfied with the service—highly recommended! More...
Reviewed on Facebook
EVANGELIA BAKALAKOU
Very professional, quick, efficient and helpful. They gave me a good discount and they fixed the issue in the same day. Highly recommended.
Reviewed on TrustPilot
Zoe Lee
Giuseppe was very thorough with the job in fixing our shower drain and was very good in communicating the issue and what needed doing. Highly recommend.
Reviewed on TrustPilot
Ramesh Thakrar
What can I say, appointment was confirmed on the day, and an extra call when he was on his way. The job was done efficiently and have had no problem with the leaky tap since. Would def. call again, if I had any other plumbing problems. More...
Reviewed on TrustPilot
Stella
General Plumbing
He was very professional and kind.
Stella Dodoo
He was very professional and kind.
Reviewed on TrustPilot
Esther
Bathroom & Shower Plumbing
Giuseppe did a great job fixing the leak in our home and gave us a reasonable discount considering the work that had to be done.
N16 K
I’ve had a brilliant experience with Pippo Plumbers. Guiseppe listened to What we wanted for a bathroom remodel, priced fairly and Sourced the perfect suite for Our needs. At each point he listened and suggested amendments. A great find. Thanks! Kuj More...
Reviewed on TrustPilot
Jamie
Giuseppe was extremely quick did an amazing job fixing my leak. Would highly recommend!
Reviewed on TrustPilot
Adam
Very responsive. Was able to have a good conversation about what was needed. Work done efficiently and tidily. Thank you Guiseppe!
Adam
Very responsive. Was able to have a good conversation about what was needed. Work done efficiently and tidily. Thank you Guiseppe!
Reviewed on TrustPilot
Roy
Was on time, fixed it quickly and provided excellent service
Reviewed on TrustPilot
Mr P Slominski
Giuseppe was very professional and arrived within 2h. Resolved the plumbing issue straight away.
Reviewed on TrustPilot
Roberto Tyley
Giuseppe always does a great and thoughtful job, offering different options and very happy to talk them through. We've lived in a couple of houses with old and unusual plumbing, and Giuseppe always does a great job no matter the situation!
Reviewed on TrustPilot
Huong Flynn
Giuseppe came to do my sink pipes today. He was very efficient and professional. Great work and I am really pleased to have found him. I would highly recommend him if you are looking for any plumbing repairs. Mrs H Flynn More...
Reviewed on TrustPilot
Adan
It was all good on time and all perfectly done very happy with the job
Adan Faridi
It was all good on time and all perfectly done very happy with the job
Reviewed on TrustPilot
Jackson
Fast service , great quality and great workmanship
Jackson Champion
Fast service , great quality and great workmanship
Reviewed on TrustPilot
Christiana Oguntimehin
Bathroom Repair
Excellent, clean and tidy job.
Pleased with the person that came to fix the job.
Selim
Great quality of work. Unblocked my kitchen sink and replaced my kitchen taps. Very friendly and easy to contact. I recommend Pippo Plumbers to anyone.
Maya
General Plumbing
Guiseppi is very attentive and thorough
Joyce Rexroad
In response to my urgent call, Pippo Plumbers showed up promptly and performed an excellent job. I appreciate it.
Reviewed on Facebook
Joseph Harris
I recently hired Pippo Plumbers Ltd to fix a leaking pipe in my kitchen, and I am thrilled with the service they provided, the plumber from Pippo Plumbers Ltd, arrived promptly and assessed the situation with professionalism and expertise.
They quickly identified the source of the leak and explained the repair process clearly.they proceeded to fix the pipe efficiently, using quality materials and ensuring everything was properly sealed.
I was impressed by their attention to detail and respectful demeanor throughout the job. They left the work area clean and tidy once the repair was completed.
Overall, I am highly satisfied with the service provided by Pippo Plumbers Ltd and would confidently recommend them to anyone needing plumbing repairs. Thank you, John, and the team at Pippo Plumbers Ltd, for your excellent work!
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Matthew Robinson
I recently had Pippo Plumbers Ltd fix a leak in my home, and I am extremely pleased with their service. The plumber arrived promptly and quickly assessed the source of the leak.
The repair process was efficient and professional. The plumber demonstrated expertise in addressing the issue, and the leak was fixed in no time. They used high-quality materials and ensured that everything was properly sealed and functional.
I was impressed with their attention to detail and their respectful approach to my property. The plumber left the work area clean and tidy after completing the repair.
Overall, I highly recommend Pippo Plumbers Ltd for leak repair services. They are reliable, skilled, and provide excellent customer service. I will not hesitate to contact them again for any future plumbing needs.
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Robert Paul
I recently had the pleasure of using Pippo Plumbers Ltd for a tap repair job, and I am thoroughly impressed with their service.
The team was professional, punctual, and knowledgeable.
They quickly diagnosed the issue with my tap and efficiently fixed the problem. The plumber explained the repair process clearly and answered all my questions patiently.
What stood out the most was their attention to detail and commitment to quality work. The tap now works perfectly, and I am very satisfied with the outcome.
I highly recommend Pippo Plumbers Ltd for any plumbing needs based on my positive experience with them. They are reliable and deliver excellent service.
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Annie Hall
Really pleased. came out within 24 hours, diagnosed the issue and fixed it fast. great service.
Reviewed on Facebook
Peter Milligan
Getting a new electric shower installed quickly and efficiently
Reviewed on Facebook
Alexandria Vega
Aside from providing advise and extra help, the service was courteous, expert, and quick.
Reviewed on Facebook
Martin Jacob
I recently had Pippo Plumbers Ltd fix a kitchen tap issue, and I couldn't be more pleased with their service. The team arrived promptly and was courteous throughout.
They quickly diagnosed the problem and efficiently repaired the tap.
What impressed me most was their attention to detail. They not only fixed the immediate issue but also checked for any underlying problems to ensure long-term functionality. The quality of their workmanship was exceptional, and they left the area clean and tidy after completing the job.
I highly recommend Pippo Plumbers Ltd for any plumbing needs based on their professionalism, efficiency, and expertise. They truly exceeded my expectations.
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Alan George
Pippo Plumbers Ltd exemplifies efficiency in plumbing services. Their team promptly tackled my plumbing issues with precision and professionalism. From scheduling to completion, the process was smooth and stress-free. They arrived on time, diagnosed the problem swiftly, and efficiently resolved it. Their expertise and attention to detail were exceptional. I highly recommend Pippo Plumbers Ltd for their reliable and efficient plumbing solutions. More...
Thomas Wilson
Pippo Plumbers Ltd delivered exceptional service with impressive efficiency. They swiftly addressed my plumbing issues with precision and professionalism. From scheduling to completion, the process was smooth and hassle-free. The team arrived promptly, diagnosed the problem quickly, and efficiently resolved it. Their expertise and attention to detail were evident throughout. I highly recommend Pipo Plumbers Ltd for their reliable and efficient plumbing services. More...
Bernice Cooper
Great service at fair prices - had a leak at the base of my toilet cistern and he was quick to order and install a new tank.
Reviewed on Facebook
Tina Hansen
After a leak and malfunctioning valve caused us some problems, the pleasant Giuseppe replaced our tap and reworked some of the plumbing under the sink. Everything is working fine today, and he came promptly, so thank you. More...
Reviewed on Facebook
Valentina Ferencz
I know Pippo Plumbers Ltd very well. Their works and reputation is really good. I recently called them to replace my mixer shower and now the shower it works 10 times better then the previous one. Now I can do a proper warm shower. I also called him previously for radiators issue and I am always happy with the way they works. They are fast, always on time and friendly people. Thank you very much. I will reccomend you to everyone More...
Reviewed on Facebook
Mancini pierina
He came very quicly and he was in Time
He was very professionnal. Explain everything what he was doing
I recommend
What do you love most about your job?
We take pride of the work we do and we love interact with clients and socialise
What inspired you to start your own business?
I was growing up helping my father doing plumbing works and I am inspired to get bigger and striving to give the the best costumer service
Why should our clients choose you?
Friendly, fast and reliable service provided, we provide excellent works and labour guarantee of 1 week which will be extended to 1 year once the client will leave us a review
Can you provide your services online or remotely? If so, please add details.
We provide plumbing service and we are growing, therefore we will also provide electricians, gas and drainage Engineer in the near future
What changes have you made to keep your customers safe from Covid-19?
PPE and face mask and gloves to prevent contact and spreading Covid19
Plumbing
We provide all plumbing services from installations to emergency plumbing, blockages and reactive maintenance.