26 customer reviews
Naa Acquah
Bathroom Installation & Remodel
I have used the team for a full house renovation and they completed my new pergola and installed an outdoor kitchen for me! It looks fantastic was done super quickly and to a high standard. These are my go to builders! More...
Robin
We recently completed a full refurbishment with OTM Home Refurbishment, and we couldn’t be happier with the results. From the very beginning, Lotfi, the site manager, was professional, organised, and incredibly attentive to detail.
He kept us updated throughout the entire process and made sure every stage of the project ran smoothly.
The quality of work was excellent across all trades — from carpentry and plumbing to tiling and finishing touches. Lotfi offered practical solutions when unexpected issues came up and always prioritised what was best for the final result. The team was respectful, tidy, and clearly took pride in their work.
We highly recommend OTM Home Refurbishment for anyone looking for a reliable and skilled team, and we’re especially grateful to Lotfi for his dedication and clear communication throughout
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Gael
We are first time homeowners and knew nothing home renovations. Lotfi and his team helped us thtough a big project renovating our entire flat, including full bathroom reset, knocking down an internal wall, changing floors, doors and radiators and lots of other little things. Lots of attention to detail, and suggested some really good ideas which we took on board. The fees outlined at the outset are what we ended up paying. Communication was very good overall with regular updates. Highly recommended. More...
Reply from OTM Home Refurbishment
Thank you so much for your kind words and for trusting us with your first home renovation! It was a real pleasure working with you on transforming your flat. We’re so glad you were happy with the ideas, communication, and final result. Wishing you all the best in your new home — and if you ever need anything in the future, we’re only a call away! Warm regards, Lotfi
Rupert
Lotfi is super responsive, pays attention to detail and is always willing to go the extra mile. Would definitely recommend.
Alex H
OTM did a full bathroom refurbishment. Lotfi was able to arrange the work surprisingly quickly and the work was carried out efficiently and well. Lotfi was very easy to deal with, accommodated my needs and requests, and kept me informed as the job went on. More...
Kathy
Bathroom Installation & Remodel
Lotfi and his team refurbished 2 bathrooms for us. From the beginning communication was excellent. They did a a high quality job exceeding my expectations. They were flexible. respectful of our property and cleaned up after. I got several quotes and they were comparable to other companies. I would use them again and recommend to family and friends. More...
Nadia
OTM home ref,they renovate our main bathroom and we are so happy with results
Great communication,prefect finishing ,and very helpful
Mo
Amazing Work and very great customer service , Top communication And we are very happy with the result
Adam
The guys completed the work about 1 year ago we are Very satisfied especially the finishing ,great team very professional and great communication ,ill definitely use them in the future.
sana
We had a wall knocked down, a new back door and kitchen surfaces installed. I found the owner, lotfi and his team hard-working and very very helpful. I trust OTM Home refurbishment and would recommend them based on my experience. More...
josh whrite
"I was extremely pleased with how his work on my kitchen and bathroom turned out."
Naa Acquah
Bathroom Installation & Remodel
Worked with OTM Home Refurbishment in June 2022 for a full house renovation. Including the kitchen, bathroom, garden. Loved working with the team, and even though it's been over a year since the house is done I have remained in contact with Lotfi and recommended him to several friends and will keep doing so as they are a great team. I highly recommend OTM Home Refurbishment. More...
Adam
Amazing service and . Rang on a Friday and Lotfi and his colleague came and fixed the problem so fast and it was left tidier than before. Absolutely will recommend
Wendy
I can recommend OTM Home Refurbishment very highly indeed. Abdel led our bathroom refurb, & he was a delight to work with - always responsive when I had questions. The quality of work is excellent, all members of the team worked hard & the project was completed in good time. We will definitely be using Abdel and his team again. More...
francois lerois
I'm really happy with everything that Lotfi ,faycal and the team did for us. New windows, flooring cupboards and ensuite installed, tiled and decorated, in our existing dormer. Fantastic craftsmanship, friendly and professional team. Very happy to recommend. More...
John
Renovation to renovate our kitchen and bathroom, and we couldn't be happier. We knew we were in good hands from the start. They created a design that was both useful and appealing. They were always prompt, professional, and a pleasure to work with. It was a fantastic experience. More...
Nora benlile
Had a great experience with Lotfi and his team during our recent refurb. He has a great eye and came up with lots of improvements on our original plans.
Any snags were quickly dealt with and the guys worked nice and tidely.
It must be difficult to keep every customer happy 100% of the time but we were certainly delighted and will be calling OTM Home refurbishment again
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Phil
Lotfi and Henry and their team internally renovated our home to a brilliant standard, with fair pricing and our friends even kept commenting on how quickly the job got done after their own nightmare experiences with other builders. The house needed so much work done that it felt overwhelming to get started, but once we did the OTM team were professional, timely, great communicators and completed the work to a great standard. Any issues that did arise, Lotfi and team were quick to solve and showed a genuine care to get it right.So Happy with our experience with OTM Home Refurbishment . More...
Alex
Great trusted builder to deal with very professional and clean as well as a great quote given, OTMANE and the lads did the job in good time and was ready a day earlier than quoted , Cant recommend KM Builders enough
Jessie
Kitchen Installation & Remodelling
We couldn't recommend OTM home refurbishment enough! They renovated our kitchen and bathroom and we're so pleased with the final results. Lotfi led our project and he and the team were absolutely amazing. They were friendly, super responsive, trustworthy and always willing to talk things through. I've already recommended them to my family and friends and would absolutely work with them again. More...
Colette Mooney
Landscaping
OTM refurbished the small cloakroom under my stairs. The work was finished to a high standard and Lofti was very helpful in helping me choose what would fit into a very small space. Very pleased with the results and thank you for fixing the door hinge and gap in flooring whilst here. Highly recommended. More...
Meriam
OTM Home Refurbishment LTD.
They provide very affordable prices, high quality standards of work, they are reliable and efficient.
I would highly recommend this company, I will definitely be using them for any more work needed in the future.
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Chris Benjamain
We have had otm home refurbishment come in for other repairs and they have always been very helpful, polite, friendly and efficient. They made time in their busy schedule to fit us in early today so our problem would be resolved. More...
Simone Philp
I had a wonderful experience working with the OTM team in my new kitchen and bathroom. From the initial meeting throughout the whole design process and then the installation itself. created exactly what I was after, the installers did a great job and were very neat and professional. More...
franck T
OTM HOME REFURBISHMENT provided a professional, reliable service from the day they quoted the job to the finished project.
Not only did they convert my garage brilliantly, but they also offered so many really useful suggestions to make the final conversion perfect for my family.
Thank you for a great job.
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John
These guys were amazing. Punctual, great communication, happy to help, didn’t quibble about doing a couple of other odd jobs while they were here. Brilliant!
Reply from OTM Home Refurbishment
Good afternoon John, Thank you very much for your great feed back, We look forward to doing more jobs with you in the future.
Home renovation
At OTM building services We provide ‘end-to-end’ design and build services for Loft conversions, Home extension, Kitchen and Bathroom renovations. Our bespoke Design & Build service combines planning, design stage through full completion. We also provide floor plan views and 3D high-definition renders so you can visualise the end result
We are fully qualified ,experienced & insured up to 2M