We are a small, bespoke managing agents that offer a broad spectrum of services for residential block management; that is, we service the communal aspects of residential and mixed tenure developments from 10 units through to large, complex developments with onsite staff.
Show more
17 customer reviews
Mckenzie
Would be 0* if that was an option! Absolutely shocking company. Never answer emails. Have sent me arrears letters over and over again to payments I have already made and when I send proof of payments they choose to ignore and threaten with a court case. AVOID at all costs!!!!!
Janet
Absolutely useless company. Don’t answer the phone or emails. Seems to be full of airheads. Avoid at all costs if you are looking for competent people!!!
Oli
A highly unprofessional and unreliable company. Of many negative experiences I could share, most recently I needed IVPM to sign an document to allow a remortgage application to complete. First approached for this in Dec 2024, I am still chasing them for this in late March 2025. Calls and emails are never answered, and whilst receptionist is generally friendly on the phone, no amount of messages left ever lead any response. More...
Chris
What a terrible company to deal with. Very unprofessional and the MD Kimberly it no help at all. Many people I know have had the same experience. Stay clear!
Clare
This company are untrustworthy. They have no idea how to provide any level of service. They are abusive and rude. Avoid at all costs.
Brigitta
Extremely disappointed with the service from IV Property Management. They have consistently failed to meet their obligations, including addressing my repeated requests for access to their client portal (over 6 months unresolved), providing proof of service charge increases, and delivering promised improvements to communal areas. Basic maintenance, like servicing entry doors and ensuring hot water availability, has been neglected despite numerous escalations. Communication is poor, and promises to follow up are rarely honoured. I would not recommend this company to anyone looking for reliable property management. More...
Paul
Wouldn’t touch this company with a ten foot barge pole. Utterly unprofessional, have no idea how to manage a building and happy to leave buildings unmaintained and unsafe, and don’t even bother trying to get hold of them, no one will reply!!! Absolute waste of space!
Joan
Unprofessional, not fit for purpose, incompetent, rude and untrustworthy.
They run site into the ground. Stay as far away from this organisation as possible.
Simon
72% fee increase and no justification, bullying & aggressive tactics. Lack of compassion, 0% customer service and not fit for purpose
Lisa
It was great to meet with Kimberley recently, and we took much comfort in the information and support she took the time to provide, and so pleased that this is continuing to date. Thank you so much Kimberley and team for turning things around and finally making our estate a much nicer place to live! More...
Ray
IVPM have now represented our properties for around 6 months. In that time I have found them to be very supportive in dealing with any issues and exemplary in taking action in an expedient fashion. This has been backed up by excellent customer service and I would recommend them to any future prospective client. More...
Max
We couldn't recommend IV PM highly enough.
Though we have only worked with them a short time, we would not hesitate to recommend them.
Thanks for all your continued support all!
More...
Megan
We have found IVPM to to be extremely helpful and knowledgeable with a professional approach to our requirements and needs as Resident Directors.
Would not hesitate to recommend.
Elouise
I would like to say a big thank you to Claire B who has recently taken over the management of our development. She has gone above and beyond to assist with some issues we were having and has made a real impact. Thank you again Claire!
Tina
Dealing with IVPM is stressful, upsetting and pointless. They are argumentative, with zero customer service skills. Nothing gets action, you may as well throw money down the drain rather than pay them for doing nothing.
Dave
What an absolute joke of a company, money from the budget disappears with no explanation, no work takes place despite contractors being paid, most of the people who work there are the rudest people I have ever met (Apart from one) very confrontational and never listen to residents and TBH if they take over the management of your site I would move out ASAP and run for the hills, would give zero if I could
Catherine
Found them to be very knowledgeable and professional. This helped make my experience a very pleasant one.
What do you love most about your job?
Interacting with our clients daily, in an informed and proactive way.
Finding cost effective and efficient management solutions to a varied clientele.
Working with team members who carry the same work ethic and values.
What inspired you to start your own business?
Service, Having worked in the industry for eighteen years with both large block managing agents and smaller agents, I was able to pick the success stories of both when creating IVPM. I wanted to steer away from the one size fits all service mentality and embrace management technology, in order to give a bespoke and flexible service that gives all its clients the ability to communicate with us in a way that fits in with their own lifestyle and commitments.
Why should our clients choose you?
We are small, bespoke block managing agents that cater to the communal needs of small developments of ten units through to large, complex developments. By using state of the art software and app technology, we give our clients the ability to communicate with us at a time that is convenient with them, making us 24/7. Above all, we demonstrate care - we manage our developments as though we were one of its residents.
IV Property Management: Service Efficient. Cost Effective. Game changing
