Transform Your Outdoor Space with Gorilla Artificial Grass Ltd
Based in Newport and Bristol, Gorilla Grass is the leading supplier and installer of premium artificial turf and comprehensive landscaping solutions across South Wales and the South West.
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293 customer reviews
Nick Pring
Dealt with Lance over the years and can not fault his workmanship and his team and he is very helpful would highly recommend top job
Reviewed on Google Maps
Dennis
Landscaping
I had 40 sq metres of artificial grass laid and 35 sq metres of Indian sand stone slabs with it.The job was started at the beginning of December and completed at 12. 15 on Xmas Eve.We had some very heavy rain during this period but the Gorilla Grass crew ploughed on regardless and didn't stop working using portable garden gazebos to keep going.The crew arrived each morning and they all had their jobs to do whether it be moving rubbish,sand,cement or slabs.Whilst the patio was being finished some of the crew started preparing and completing the base for the grass.Some of the crew then carried the grass in on their shoulders and the grass was laid on December 23rd and the site cleared.On December 24th the jointing was finished at 12.15 and they left for Xmas. I missed them after they left as l enjoyed their company,taking their orders for coffees,tea and even the odd bacon sandwich 🥪.Total of 7 men over the length of the job on different days all good characters even the Tottenham supporter.😂😂☕☕ More...
Reply from Gorilla Grass Ltd
Brilliant review can't stop laughing our spurs fan will love that cheers Denis you and your wife were amazing thankyou
M NR
Excellent customer service by Lance thank you, and a superb product. Saw it in the local school, contacted Gorilla Grass, job done. Competitive price, check them before ordering from a discounter online. Good advice too for me doing self laying. Highly recommended. More...
Reviewed on Google Maps
Kim
Gorilla Grass did an amazing job installing artificial grass and porcelain patio slabs for me. Amazing work especially during stormy weather at times, friendly team, and a flawless finish. The garden looks better than ever—highly recommended More...
Reply from Gorilla Grass Ltd
Thankyou Kim , enjoy your newly landscaped garden.
Mal Perry
Amazing job from Lance and his team. Great communication, top notch skills. Site was always clean and his team are friendly and polite. Shout out to John and Phil who worked in some very cold temperatures to complete our garden. Thanks to all the team at Gorilla grass. More...
Reviewed on Google Maps
Shahendah Talal
Very happy with my garden and from start to finish Lance and all the crew were excellent! Amazing quality grass and professional throughout. Highly recommend Gorilla grass and will surely be using them again for any future projects. Thank you! More...
Reviewed on Google Maps
Munaish Kumar
Lance and his team were absolutely amazing. From the moment they arrived on my property, I felt an instant sense of relief after the stress I’d been carrying from a previous self-employed gardener who had abandoned the job halfway through, leaving my garden in disarray. Lance took the time to listen carefully to my wishes and acted on them promptly, turning my vision into reality. I truly cannot thank him enough for his professionalism, reliability, and dedication. Without hesitation, I would contact him again and wholeheartedly recommend Lance and his team to anyone seeking high-quality landscaping work. More...
Reviewed on Google Maps
Richard Clark
Great service highly recommend
Reviewed on Google Maps
Jack Evans
Quick delivery and nice product!
Reviewed on Google Maps
Kathryn Smith
Fantastic service by Gorilla Grass, great team of boys, great workmanship.
Reviewed on Google Maps
Richard Pearce
contacted gorilla grass after being let down by others. within 2 days my new grass was down and we love it. highly recommended
Reviewed on Facebook
Shaun W
Lance and the team at Gorilla Grass were absolutely fantastic! They delivered a first-class product that exceeded our expectations.
Our garden looks amazing, and we couldn’t be more pleased with the results.
The entire process was professional and seamless. I would highly recommend Gorilla Grass to anyone looking to transform their outdoor space.
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Reply from Gorilla Grass Ltd
thanks shaun
Shelley Morris
Very quickly installed a perfect lawn. Great job!
Reviewed on Google Maps
Shirleyann Plumridge
Offer a maintenance service but don’t bother. It’s clearly not a priority for them. Spent literally weeks chasing for a date ~ only to be let down each time. I always had to initiate requests for updates and generally came away just feeling like an inconvenience. Not a cheap quote either, but obviously not enough for them and it was very clear I would only be ‘fitted in’ if it suited them and the area they were working in. I gave up in the end and sadly I’m still waiting over another week for a refund of my deposit. More...
Reviewed on Facebook
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Reviewed on Facebook
Sheilaa Adelia
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Reviewed on Facebook
Michelle Cook
Really happy with our new lawn to replace the awful existing one we had! It’s been fitted perfectly by professionals and looks so real. Quote was reasonable too and Lance is a genuinely lovely guy to deal with, as are all the fitters that came to our home. Would definitely recommend them. More...
Reviewed on Google Maps
Chelsee Gee
Fantastic workmanship and very clean workers making sure everything was clean, tidy and safe before they left each day. The team have worked tirelessly to revive my tired looking garden to a place that myself and my children can now enjoy.
I cannot thank Lance and the team enough for making my garden so beautiful.
If you are looking for a competitive price from a company that will go above and beyond, then Gorilla grass is definitely the company you need
Thank you guys so much
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Tammy Rogers
Fantastic workmanship and very clean workers making sure everything was clean, tidy and safe before they left each day. The team have worked tirelessly to revive my tired looking garden to a place that myself and my children can now enjoy. I cannot thank Lance and the team enough for making my garden so beautiful. If you are looking for a competitive price from a company that will go above and beyond, then Gorilla grass is definitely the company you need Thank you guys so much More...
Reviewed on Facebook
Sanjeev
Very professional and very good workmanship. Helped design the area and gave very useful suggestions. Highly recommended.
Reply from Gorilla Grass Ltd
Many thanks Sanjeev , enjoy your garden.
gaurav jyoti Bansal
Gorilla grass team did an excellent job - which many others were finding too difficult to do due to technicalities. They even came back and fixed a broken gate next year free of cost. Highly recommended and professional group. More...
Reviewed on Google Maps
Geraint Richards
Professional and friendly service from the whole team who take pride in their work. High quality materials used. Garden now looks amazing !
Samuel East
We used Gorilla Grass at our previous property and were so impressed with their work that we didn’t hesitate to call them again for our new home.
Our garden was just a mud patch, and we wanted to turn it into a fun, safe space where our children could play football and enjoy the outdoors.
The team were fantastic — friendly, professional, and incredibly efficient. They made the entire process completely stress-free. We’re absolutely thrilled with the results and now have a beautiful garden our kids can enjoy every day. Couldn’t be happier!
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Reply from Gorilla Grass Ltd
Thankyou Sam i hope all's good with you.
Samuel East
We used Gorilla Grass at our previous property and were so impressed with their work that we didn’t hesitate to call them again for our new home. Our garden was just a mud patch, and we wanted to turn it into a fun, safe space where our children could play football and enjoy the outdoors. The team were fantastic — friendly, professional, and incredibly efficient. They made the entire process completely stress-free. We’re absolutely thrilled with the results and now have a beautiful garden our kids can enjoy every day. Couldn’t be happier! More...
Reviewed on Google Maps
Dom Curtis
Lance and his boys did a brilliant job to turn our garden around! Highly recommend!
Reviewed on Google Maps
John dale
Lance and the lads were superb with my resin driveway. No fuss on getting a quote either. Am saving now to get my back garden done. Cheers guys
Thomas Deane
I had an amazing experience with gorilla grass this week. Done my driveway and artificial grass. The lads were clean and tidy. Couldn’t recommend them enough.
Reply from Gorilla Grass Ltd
Thanks Tom and thanks for your hospitality received from you and your family.
Beth Phillips
We had Gorilla Grass to come and completely overhaul our garden. Prior to their visit it was an uneven, unsafe garden. Now it is a little haven for us to enjoy. They completely levelled out the garden, and created a lovely green space for us to enjoy. Lance and the team were so helpful with their ideas and advice on what to do. They also kept us in the loop on everything from deliveries, to arrival times and what to expect from the days work. All the team were very friendly, polite, tidy and patient. Thank you so much for all your hard work! Would highly recommend. More...
Bethan De-Gare Pitt
Great company, and fantastic work! Lance & the team overhauled our garden from an unsafe and unusable space into a little haven for our family. They worked hard, gave great advice and tips on what to do to make the space work for us. Can’t recommend them enough! More...
Reviewed on Google Maps
Angharad Williams
Over the moon with end result of my garden. Excellent product and service.
Not only was it the best priced quote, Lance was always available to update me, job was done quickly, professionally and to a high standard.
The team also left my patio/garden cleaner than it’s ever been.
Highly recommend Gorilla Grass to anyone wanting artificial grass.
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Tracey kavanangh-Bryant
Recommendation for gorilla grass uk ..lance the boss was excellent at understanding and listening to what we wanted he and his lads arrived prompt , they were very clean workers ,quick, efficient , friendly and approachable. They came to lay a new patio and new grass after our building work was finished. 10/10 all round, excellent service ,excellent workmanship would highly recommend. More...
Reviewed on Google Maps
April McCabe
We had work done on our garden which included borders and fake grass. The team were so responsive and we felt updated at every opportunity. The job was well planned and we felt really informed from the beginning. The team were so friendly and did such an amazing job, they delivered quality work which went above all of our expectations. We’re over the moon and would recommend them to absolutely everyone. No faults, it was an excellent customer service. More...
Andrew Thomas
I don’t normally do many reviews but I’ve got to say what a great job Gorilla Artificial Grass has done on my front and back garden. Great team effort from start to finish. Thanks Andy from Morriston Swansea More...
Reviewed on Google Maps
Andrew
Artificial Grass Installation
Excellent job by Lance & the team, so friendly & helpful, we can’t believe the difference this has made,
Seriously , if you’re thinking of having artificial grass then give these a call, you will not be disappointed .
Reply from Gorilla Grass Ltd
"Thank you so much for your wonderful review! We're thrilled to hear that you're over the moon with your new garden. It was a pleasure working with you, and we’re so glad we could bring your vision to life. Your kind words mean the world to our team, and we truly appreciate the recommendation. Wishing you many happy moments in your beautiful outdoor space! 🌿✨"
James Wyatt
A first class service from start to finish, very professional and extremely helpful.The product lance recommended looks fantastic. I will be using lance and the team at gorilla grass again and would highly recommend them. More...
Reply from Gorilla Grass Ltd
"Thank you so much for your kind words! We're so happy to hear that you're thrilled with the transformation. It was a pleasure working with you, and we truly appreciate the recommendation. Wishing you lots of enjoyment in your new space! 🌿😊".
Richard Parry Kilby
We contacted Lance to complete some maintenance work on our lawn which he fitted 6 years ago. Once again he did a fantastic job and was completed to a very high standard ( he even brushed the lawn before he left)
Reviewed on Google Maps
Peter Walters
Artificial Grass Installation
Prompt response, followed up by a visit.
Job was started in less than a week, the Gorilla guys are excellent and Lance is on hand and nothing is to much trouble.
Reply from Gorilla Grass Ltd
"Thank you for your fantastic review! We're so pleased that you're happy with our service and the product recommendation. It was a pleasure working with you, and we look forward to helping you again in the future. Your recommendation means a lot to us! .
Jes meade
Worked tiresly on our garden very polite and well mannered the artifical grass blends well with the prima porcelain very pleased 6 stars. I would defintly go for the 40 mm mountain product as more natural. More...
Reply from Gorilla Grass Ltd
Thanks for taking the time out to do a review , but i did assure you they would be a good combination , so credit to you both for listening , Enjoy your new landscaped garden.
Sue Constable
Landscaping
Avoid this company at all costs. I asked them to come and jet wash my enclosed rear courtyard at the back of my property. I was then going to get them
.to redsand the paviers.. The workman who arrived could not get the first jet wash to work and then had to use my masking tape to repair the spare jet wash. Not a good start. He spent a total of three and three quarter hours jet washing and ended up badly blocking my soak away drain in the process. He left without informing me of this. Later on the manager Lance informed me it was blocked. Because the drain was still blocked the next morning I obviously had to cancel anyone returning as I am on my own and had no way of unblocking the drain by myself late at night in the dark. The workman Louis also damaged several paviers around my soak away drain.Two other contracting companies advised me that it was because they had used an industrial jet washer in an enclosed space and my soakaway drain simply could not deal with the amount of water and silt. To cut a long story short I have had to get the soakaway drain cleared and have had to clean up the walls in my courtyard because Louis the incompetent workman left a terrible mess all over the walls of the courtyard. They changed me a very substantial amount of money upfront . So basically I have been charged a very large amount of money for three and a quarter hours work, damaged paviers and a blocked soakaway drain. Definitely would not recommend this company. Lance the sales chap has zero customer service skills and seemed surprised that I didn't want them back. What made it worse is that Lance indicated via text that he would see what he could do regarding refunding for two workmen coming the next day that I had to cancel because the drain was still blocked. I had no alternative choice. I had an email from him refusing any refund.
I had no offer of any help whatsoever from this company even though their workman blocked the drain and just left without telling me. He had the chance to do so when he was leaving and I spoke to him
Dreadful service and upsetting and money wasted that I can't afford.
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Reply from Gorilla Grass Ltd
Dear Sue, We are sorry to hear that you were dissatisfied with our service. Our goal is always to provide a positive experience, and we regret that this was not the case for you. To clarify some of the points raised: Blocked Drain: I myself, Louis, discovered that the soakaway drain was already significantly blocked with built-up silt, unrelated to the jet washing. As your courtyard is a permeable surface, most areas drained away normally—only the last two meters of washing led to water pooling near the drain. We have photos documenting this. Equipment Used: The jet wash i used was not an industrial model but a standard household unit (Titan TT1300 PRW). It is lightweight, portable, and not designed to produce excessive force beyond typical domestic cleaning requirements. Communication: I attempted to inform you before leaving, but as you were on a phone call, I was unable to fully discuss the drain issue with you at that moment But lance did via text as you couldn't answer the telephone call, their was no debris on the surface to block your drain. Cancellation & Costs: We scheduled a return visit to complete the work, but you cancelled while our team was already on route. Given that we had previously surveyed the job, completed five hours of jet washing, and incurred costs for the scheduled follow-up, we sought to reach a fair resolution. We also asked what you felt would be reasonable in this situation. We appreciate all feedback and always strive to improve. If you would like to discuss a fair resolution, we remain open to that conversation. Best regards, Louis Gorilla Grass.
Susan constable
Avoid this company at all costs. I asked them to come and jet wash my enclosed rear courtyard at the back of my property. I was then going to get them .to redsand the paviers.. The workman who arrived could not get the first jet wash to work and then had to use my masking tape to repair the spare jet wash. Not a good start. He spent a total of three and three quarter hours jet washing and ended up badly blocking my soak away drain in the process. He left without informing me of this. Later on the manager Lance informed me it was blocked. Because the drain was still blocked the next morning I obviously had to cancel anyone returning as I am on my own and had no way of unblocking the drain by myself late at night in the dark. The workman Louis also damaged several paviers around my soak away drain.Two other contracting companies advised me that it was because they had used an industrial jet washer in an enclosed space and my soakaway drain simply could not deal with the amount of water and silt. To cut a long story short I have had to get the soakaway drain cleared and have had to clean up the walls in my courtyard because Louis the incompetent workman left a terrible mess all over the walls of the courtyard. They changed me a very substantial amount of money upfront . So basically I have been charged a very large amount of money for three and a quarter hours work, damaged paviers and a blocked soakaway drain. Definitely would not recommend this company. Lance the sales chap has zero customer service skills and seemed surprised that I didn't want them back. What made it worse is that Lance indicated via text that he would see what he could do regarding refunding for two workmen coming the next day that I had to cancel because the drain was still blocked. I had no alternative choice. I had an email from him refusing any refund. I had no offer of any help whatsoever from this company even though their workman blocked the drain and just left without telling me. He had the chance to do so when he was leaving and I spoke to him Dreadful service and upsetting and money wasted that I can't afford. More...
Reviewed on Google Maps
Charlie & Steph
Love our new grass. The team were brilliant and we were impressed how well they worked, the workmanship and how careful they were with cleaning up. Highly recommend Gorilla Artificial Grass More...
Reply from Gorilla Grass Ltd
Thanks both appreciate that.
Jeff Lamprey
Called on Lance for help having been royally ripped of by a local cowboy outfit I engaged to do some work on my patio slabs who ended up wrecking the patio and my beautiful existing artificial grass supplied and layed by Gorilla Artificial Grass several years ago.
Lance and his magnificent team turned up and prepared, repaired and relayed the grass to its former glory at a very reasonable price. Lesson learned - I should have called Lance and his team in the first instance.
I highly recommend Gorilla Artificial Grass 10/10
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Hard Trance Music
2nd job in 6 years both top notch - tidy guys and competitive prices. The quality of the grass is top tier.
Reviewed on Google Maps
Chris Bonney
Fantastic team Lance was so helpful and stayed in contact with me throughout the whole process. The whole team are excellent and the grass looks incredible can’t recommend highly enough.
Reply from Gorilla Grass Ltd
Cheers jeff always a pleasure working on your projects and thanks for the other recommendation's to other customers
Dan Nowell
Would 100% recommend Lance and his team, He managed to fit us in at short notice and done an exceptional job to be ready for the Party. Cheers Guys 👍
Reviewed on Facebook
Emma Beavan
Dear Gorilla Team,
Just a quick one to say how happy we are with the work you did in our garden in preparation for house viewings.
Everything looks really neat and tidy and the new porcelain patio and mountain 42 mm artificial grass you have layed made a big impact on the whole garden. We will definitely be using your services again once we've moved.
Thank you so much 😊
More...
Reply from Gorilla Grass Ltd
Thank you so much, Richard, for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We're delighted to hear that you had such a positive experience with our team. Lance and the whole crew take great pride in delivering top-quality service, and we're thrilled that you're loving your new Gorilla Grass Mountain 40mm installation in South Wales. Your kind words mean a lot to us and help others looking for premium artificial grass solutions. If you ever need anything in the future, we’re always here to help! Best regards,
Debbie jones
We are very pleased with our new astro turf end , our garden looks fab . Workmen were very polite and even cleaned up after themselves . Nothing was too much trouble, all completed over three days. More...
Dennis
Artificial Grass Installation
Very pleased with our garden now we have artificial grass. Makes life much easier. We had it done last month and can’t wait to see it when all the border flowers appear. The job was done quickly and efficiently and we would like to thank young Dan and all the others who helped transform it. Would recommend Gorilla Grass. More...
Reply from Gorilla Grass Ltd
Thanks deb
Terry Crockett
Artificial Grass Installation
Great company real helpful the boys that did the work were fantastic really pleased with the job thank
Reply from Gorilla Grass Ltd
Thank you very much terry appreciate the feedback.
Chris Smith
Excellent customer service, went the extra mile to help me out in a difficult situation, thank you very much, top job
What do you love most about your job?
In the landscaping world—and specifically with artificial grass—the payoff is almost immediate. Unlike lengthy construction projects, we deliver that "wow factor" in record time. We often call Gorilla Grass "the outdoor carpet" because the moment it’s rolled out, you get that plush, luxurious feeling of a brand-new bedroom floor, right in your garden.
Because the transformation happens so fast, we get to see more happy homeowners and smiling faces in a single week than almost any other outdoor trade. No two gardens are the same, but that instant feeling of comfort and quality is a constant.
What inspired you to start your own business?
Love being in control and being able to push the button and help others, and once you've built a great team (not easy,) the shackles are off and you can inspire and influence others and work to live.
Why should our clients choose you?
We have been associated with the synthetic turf industry for 10 years and feel we are a great brand, but also lean and keen on pricing, with some of the most experienced fitters in the South West and M4 corridor. That is why we have plenty of prestigious projects under our belt e.g. Bristol City FC, Cheltenham Races BT Champions League, Principality Stadium , Adrian Flux and many local authorities in South Wales, Bristol, Cheltenham, Swindon etc
Can you provide your services online or remotely? If so, please add details.
Gorilla artificial Grass Ltd offers services online and remotely, making it convenient for clients to access their expertise. Here's how they can assist you:
- Online Enquiries: Fill out their website contact form or send an email to initiate a conversation about your project.
- Phone Consultations: Discuss your requirements and get expert advice over the phone.
- Virtual Consultations: Schedule a video call to explore your project in more detail.
- Online Quoting System: Get a quick quote for your project by filling out their online form.
- Remote Project Management: Once the project is underway, they'll keep you updated on progress and timelines.
Gorilla Grass serves areas including Newport, Cardiff, Bristol, and beyond, offering competitive prices and a 5-year warranty on their products .
To get started, visit their website or call them directly to discuss your landscaping needs.
What changes have you made to keep your customers safe from Covid-19?
Gorilla team operators have implemented various safety measures to protect customers from Covid-19. Here are some of the changes:
- Face Masks: Wearing face masks is mandatory for all tourists during gorilla trekking to prevent the spread of Covid-19.
- Social Distancing: Tourists are required to maintain a safe distance of 7-10 meters from the gorillas and from each other.
-- Hand Sanitization: Hand sanitizer is provided, and tourists are encouraged to sanitize their hands regularly.
- Limited Group Size: Group sizes are limited to minimize the risk of transmission.
- PCR Testing: Some operators require tourists to present a negative Covid-19 PCR test result before participating in gorilla trekking.
- Enhanced Cleaning: Operators have enhanced their cleaning protocols to ensure a safe environment for landscapers.
These measures are in place to protect both us and customers in the workplace
artificial grass maintenance
Full Artificial grass Maintenance provided
landscaping
Gorilla Grass offers a wide range of landscaping services, including
- Artificial Grass Installation: They specialize in installing high-quality artificial grass for residential and commercial properties, perfect for gardens, play areas, and sports fields.
- Garden Design and Makeovers: Their team can help transform your outdoor space into a stunning oasis.
- Hard Landscaping: Services include block paving, decking, patios, and driveways.
- Fencing and Boundary Solutions: They offer various fencing options to enhance your property's security and aesthetic appeal.
- Garden Maintenance: Gorilla Grass provides regular garden maintenance services, including lawn mowing, hedge trimming, and gutter cleaning.
- Roof Cleaning and Treatment: They offer soft washing and roof cleaning services to restore your roof's original appearance.
- Patio and Driveway Cleaning: Their team can clean and restore your patio and driveway to its original glory.
Gorilla Grass serves areas including Newport, Cardiff, Bristol, and beyond, offering competitive prices and a 5-year warranty on their products
Fencing Installations
Gorilla Grass offers a wide range of fencing services, including installation and repair, to suit your garden needs. They provide various types of fencing, such as ¹ ² ³:
- Wooden Fencing: Classic timber fences with timber or concrete supports for added durability
- Metal Fencing: Modern and sleek metal fencing options
- Garden Gates: A variety of wooden and metal gates to match your fencing
- Chain Link Fencing: Practical and affordable chain link fencing solutions
- Galvanized Fencing: Durable and corrosion-resistant galvanized fencing options