We are a family run business that relies heavily on our reputation. This means we work very hard to ensure we exceed expectations.
We have been trading for over two decades and still serve our very first customers today. We value customer loyalty and try to repay that in the way we work.
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11 customer reviews
John Hayes
We had a fantastic experience through the entire process in the setting up our home security CCTV. From the initial discussion on how we could be protect our home through installation, First Contact kept us fully updated and met the timelines set. Even when we encountered some minor niggles after installation; Jeremy and the team set about ensuring the issues where resolved completely to our satisfaction. If you are looking for a team who will protect your home then look no further than First Contact. More...
Reviewed on Facebook
Stu Dawber
Jeremy and the team at First Contact provide a first class service from start to finish and always keep you updated every step of the way. The Ethernet network solution they have installed for us has been a game changer and the follow up support is always timely, friendly and reliable. Workmanship is of the highest standard and always clean and tidy. Delivered exactly what we asked for and I can’t recommend them highly enough. More...
Reviewed on Facebook
Matt Walsh
No hesitation in recommending First Contact. The hard wired network solution they have installed for me is really reliable, great follow up support, friendly and efficient, clean and tidy installation. There's no question in my mind that it has delivered what i asked for and i would highly recommend them. More...
Reviewed on Facebook
Beverley Barnett
everything they are so very helpful and always at the end of phone/emal
Reviewed on Facebook
Brian Kliner
Delighted with Jeremy's initial site assessment and his advice on security issues. Installation was carried out professionally, cleanly and to a very high standard. Will definitely recommend First Contact. More...
Reviewed on Facebook
Steven Kelly
Highly recommended, fantastic work from Jeremy and his team at First Contact. Works completed in a timely, efficient and clean manner...
Reviewed on Facebook
Marie
CCTV Installation
Excellent service fast turnaround and very pleasant staff
Reply from First Contact
Thank you Marie, it was a pleasure to provide your CCTV system. please feel free to contact us any time if you have any questions.
Lionel Ross
They designed our website, www.i2ipublishing.co.uk They promote our book publishing services through Facebook, Twitter and LinkedIn and this had brought a healthy surge in enquiries. Having Daniel Jones and Joanne Wilson looking after our social media is like having our own department for this work. More...
Reviewed on Facebook
Daniel Bourmad
We were delighted with First Contact who were very quick and efficient in helping us move office, and undertaking the structured cabling, tidying up wires and creating a server cabinet to host our phones and IT. Would highly recommend. Thanks again from all at Blaze Marketing. More...
Reviewed on Facebook
Benji Berkeley
Amazing technical support for all problems!! Great service!
Reviewed on Google Maps
David Herring
Security for all your home, very competent staff.
Reviewed on Facebook
What do you love most about your job?
Every day is different. working in a technology based industry, there is always more to learn and new things to try to be able to offer more to our clients. But most of all is when we have completed a project for someone and achieved the goal, the look of satisfaction on a clients face makes it all worth it.
Ok, when they pay the invoice that also makes it worth it.
What inspired you to start your own business?
I had worked for other organisations outsourcing some of the services we provide and saw how many providers didn't offer the full range of services, often when a solution/system required more than one service provider to maintain it, when something went wrong, it was all too easy to blame the other party leaving the client stuck in the middle. I wanted to be able to offer a full range of services to avoid that and have been doing so for over 17 years.
Why should our clients choose you?
Other than our amazing sense of humour and good looks, most importantly, we believe in old fashioned service. We feel strongly about being honest and providing a service that our clients will rave about. The majority of our new work comes from referral because our current clients are happy with us. I hope you will agree that is a good reason to consider using us.
IT Managed Services
Managed IT Support that is proactive, using multiple tools to better manage your network & devices.
We use proactive monitoring tools to help us ensure we can not only prevent downtime from hardware or software issues, but better protect you against cyber threats.
These include managing your network & devices,
managing your Microsoft 365 estate,
and much more
Managed Whole Building Wi-Fi Solutions
We start from the ground up, we will perform a site survey, looking at your requirements, the construction of your site, and how you need the Wi-Fi to work for you.
We will then design a bespoke scalable solution, that we will supply, install & manage for you ensuring a seamless Wi-Fi Solution throughout your site.
CCTV Solutions
We offer a range of CCTV & Surveillance solutions paired with access control systems.
We don't sell an off the shelf solution but tailor each installation to your requirements.
We wont just walk away after installation, we are here to help you manage your CCTV solution ensuring it continues to remain working and that it stays secure and stable.
Comms & Connectivity
We offer a range of products to suit differing needs. But in short, we will help you to identify what is the best internet connectivity to help you get done what you need to online. We will offer multiple solutions discussing with you the balance between price, reliability and speed, helping you to choose the best solution for you.
Pairing that with our hosted cloud based VOIP phone systems that are easy to use, scalable and cost effective, we don't believe in locking you into lengthy contracts with vague line times on your invoices. We are transparent and our contracts start from only 12 months onwards, while we can offer longer commitments we also offer discounts if that is what helps your budget.
