Welcome to Davies and Brown, where we understand that IT is the cornerstone of every successful business, no matter its size or industry.
We’re here to support you with our reliable and efficient Managed Environment services. Our goal is to make your IT operations run effortlessly, so you can focus on what matters most—growing your business—while we take care of the rest.
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What do you love most about your job?
I love working in the IT sector because it’s constantly evolving, challenging, and full of opportunities to innovate. Technology plays a crucial role in shaping businesses and everyday life, and being part of that transformation is incredibly rewarding. I enjoy solving complex problems, learning new skills, and staying ahead of the latest advancements. The fast-paced nature of IT keeps things exciting, and the ability to make a real impact—whether by improving efficiency, enhancing security, or driving digital transformation—is what makes this field so fulfilling.
What inspired you to start your own business?
Evan and I started Davies and Brown Ltd because we saw a need for reliable, forward-thinking IT solutions that truly support businesses in their growth. With technology evolving rapidly, we wanted to create an MSP that not only delivers top-tier IT support but also acts as a trusted partner, helping businesses navigate the digital world with confidence. Our passion for problem-solving, innovation, and exceptional customer service drives us every day. We’re proud to build a company that empowers businesses through technology, ensuring they stay secure, efficient, and ahead of the curve.
Why should our clients choose you?
Clients should choose Davies and Brown Ltd because we are more than just an IT provider—we are a trusted partner dedicated to their success. With a client-first approach, we tailor our solutions to meet the unique needs of each business, ensuring seamless IT operations, enhanced security, and long-term growth. Our expertise, proactive support, and commitment to innovation set us apart, allowing businesses to stay ahead in an ever-changing digital landscape. With Davies and Brown Ltd, clients get reliable, responsive, and strategic IT services that truly make a difference.
Can you provide your services online or remotely? If so, please add details.
At Davies and Brown Ltd, we specialize in providing top-tier remote IT support, ensuring businesses have seamless, secure, and efficient IT solutions wherever their teams are working. Our remote-first approach allows for quick response times, proactive monitoring, and cost-effective support. However, we also understand that some situations require hands-on assistance. That’s why we offer Desk Side Support, where a technician can be deployed on-site when needed—available at an additional cost. For businesses that require regular on-site support, we can also include this as part of a tailored contract, ensuring the right level of service to meet your needs.
Managed Endpoint
Our service is designed to help your business by providing reliable remote support for your endpoints, so you can focus on growth.
We achieve this through:
Remote Support: Quick assistance is just a phone call away.
Package Management: Ensuring your devices stay updated and secure.
Anti-Virus Protection: Safeguarding your data against malicious threats.
Backup Solutions: Helping your business recover quickly from any data loss or disaster.
Let us handle your IT needs while you concentrate on expanding your business.
Managed Environment
This service includes everything in our Managed Endpoint Package, plus enhanced protection for the users within your business.
Here’s how we achieve this:
Email Security: Protect user accounts by proactively quarantining suspicious emails for review, preventing unauthorized access.
Security Awareness Training: Equip your staff with free training modules to recognize and prevent security threats effectively.
Simulation & Testing: Conduct phishing simulations to assess staff readiness, reinforce security protocols, and promote ongoing vigilance.
Dark Web Monitoring: Scan the dark web for compromised user credentials, providing alerts to mitigate threats before they impact your business.
Data Backups: Safeguard user and business data with reliable backups to ensure swift recovery in case of data loss or disaster.
This comprehensive solution ensures both your endpoints and users are fully protected, giving your business the resilience it needs to thrive.
Managed Services
This service offers everything included in our Manage Endpoint and Manage Environment plans, but with added flexibility to meet the unique needs of your business.
We understand that every organization is different, so we offer a custom pricing plan designed specifically for you.
Key Features of This Service:
Comprehensive Coverage: Includes all the benefits of Manage Endpoint and Manage Environment services for seamless IT management.
Custom Pricing: Tailored plans to suit your business requirements and budget, ensuring you only pay for what you need.
Onsite Engineer Support: Need help at your location? We can provide an onsite engineer to assist your staff with deskside support, ensuring quick resolutions to issues.
Scalable Solutions: As your business grows, our service adapts to meet your evolving IT demands.
Stress-Free IT Management: With our support, you can focus on growing your business without worrying about whether your infrastructure can keep up.
We’re here to provide the flexibility and support your business needs to thrive. Let us build a plan that ensures your IT infrastructure is always reliable, secure, and ready to support your goals.
Cyber Essentials +
This service is designed to prepare your business for a successful Cyber Essentials assessment, enabling you to meet the security requirements needed to expand your potential customer base, including the public sector.
Here’s how we help:
Network and Device Review: We thoroughly assess your network and devices to ensure they are up to date and meet the necessary security standards.
Compliance Assurance: We identify and address any gaps in your cybersecurity measures, ensuring your business is fully prepared for the assessment.
Public Sector Readiness: By achieving Cyber Essentials certification, you’ll position your business to confidently engage with public sector clients.
Let us guide you through the process and strengthen your cybersecurity foundation to unlock new business opportunities.
Project Consultation
This service is designed to help you achieve your business goals by ensuring your IT project is delivered on time and within budget.
Here’s how we support you:
Requirements Review: We thoroughly assess your business needs to develop a clear understanding of your project goals.
Tailored Solutions: Our three-tier approach offers customized solutions designed specifically to fit your business requirements.
Implementation and Management: If you already have a clear vision for your project, we’ll handle the implementation and oversee the installation across your organization.
With our expertise, your IT project will be executed efficiently, effectively, and in alignment with your business objectives.
Hardware Acquisition
Our Hardware Procurement Service ensures your team stays equipped with the latest technology while eliminating the stress of managing the process yourself. Here’s how we make it happen:
Simplified Procurement: We handle sourcing and purchasing, saving you time and effort.
Brand Flexibility: Choose any brand or model that suits your business needs, and we’ll take care of the rest.
Custom Configuration: We set up and configure devices to your exact specifications, ensuring they’re ready to use from day one.
Up-to-Date Equipment: Keep your team working efficiently with modern, reliable hardware.
Hassle-Free Service: Let us manage the entire process so you can focus on growing your business.
With our service, you get top-quality hardware tailored to your needs—without the headaches.
