Heppelthwaite, The Red Van Plumbers

Heppelthwaite, The Red Van Plumbers

Heppelthwaite, The Red Van Plumbers locationHigh Wycombe, Buckinghamshire

(14 Reviews)


Heppelthwaite the Red Van Plumbers are a local family run plumbing and heating company based in Bourne End, near High Wycombe, Buckinghamshire. Winners of “Which? Trusted Traders 2015” and recognised by Worcester Bosch as a Platinum level accredited boiler installer.

We provide a comprehensive range of domestic and commercial plumbing, heating and renewable energy services which include emergency plumbing and general plumbing services, boiler repairs and boiler installations, Kitchen and Bathroom installations. Our plumbers and gas fitters (gas safe engineers) are fully qualified and experienced; they have tracked vehicles, mobile phones, tablets, branded uniforms and carry identification cards. The entire plumbing and heating service is transparent, and all work undertaken comes with a workmanship guarantee, product warranties and an aftercare service. For your piece of mind, we invoice after the work is complete for all standard services.

www.RedVanPlumbers.co.uk / 01628 533 550

Heppelthwaite, The Red Van Plumbers Reviews


Review of Heppelthwaite, The Red Van Plumbers by Clare Howell
5 03/03/2018 Clare Howell

Very good company. Fixed our boiler quickly and didn't charge the earth either. They were very informative, explaining what the boiler issue was. Will use Heppelthwaite the Red Van Plumbers again and recommend to anyone thinking of using them.

Review of Heppelthwaite, The Red Van Plumbers by Teresa Scott
4 10/10/2017 Teresa Scott

I have used this company at least four times for toilet and a kitchen tap in my house. I find them friendly and very professional. I did have a few problems with one engineer who I think was let go after he did order the wrong parts and I had to stay in four times to get a toilet fixed but this company sorted the problem quickly and even when the bill was incorrect, they sorted that the same day. I would certainly use them again, as even if there are mistakes the owners take it very seriously and always sort out the bills. I know some companies that just take the money and don't fix the problem at all or don't even call you back

Review of Heppelthwaite, The Red Van Plumbers by Mary Barrett
1 19/07/2017 Mary Barrett

Absolutely awful.Wanted a service done asap as was due a baby they came looked and said parts needed replacing they would send through a quote for the work. Never received. Week later I chased them still nothing received. Gave up and went elsewhere! Then got a email chasing me for payment.... for what??! Got in touch to be told emails probably in spam, no they got my name wrong after telling them numerous times and spelling out my email address. They had my number to call me but didn't bother. They have charged us £90 just to say we needed parts changing!!

Review of Heppelthwaite, The Red Van Plumbers by Phil Grice
5 17/11/2016 Phil Grice

Another great service so another positive comment from me. Always confident with your service and thanks for the quick response.

Boiler wasn't firing up. I have an office based at my home and have 3 people working with me. The house was freezing cold but Heppelthwaite the Red Van Plumbers attended that morning, and got it working again. Thank you.

Review of Heppelthwaite, The Red Van Plumbers by Pete Meyer
5 10/11/2016 Pete Meyer

Friendly, courteous and very competetive pricing. Used them for a routine boiler service and inspection.

Review of Heppelthwaite, The Red Van Plumbers by Anita Waldron
5 06/04/2016 Anita Waldron

Great company. The service was excellent and I was kept fully informed of costs and timing. The engineers were totally professional, polite and conscientious. I would use this company again without fail and have no hesitation in recommending them.

Review of Heppelthwaite, The Red Van Plumbers by ISAScooter
5 06/04/2016 ISAScooter

Used Heppelthwaite the Red Van Plumbers to install a boiler. Very happy with entire service and would 100% recommend this company. Will be using again.

Review of Heppelthwaite, The Red Van Plumbers by Ash Makwana
5 26/01/2016 Ash Makwana

Great job, does what it says on the tin. Turned up when expected and sorted out the problem there and then. Very happy!

Review of Heppelthwaite, The Red Van Plumbers by Sean Arnett
1 30/10/2015 Sean Arnett

i waited in all day for an A.M appointment, eventually i called at 1pm to be told it would be P.M but they would call me to tell me approx time. No one called so i called again at 4.45pm to get an answerphone message informing me someone would get back to me.
No one did, however a grumpy and surly engineer did turn up at 5.17pm without any equipment or enthusiasm.
he said someone would get back in touch with me the following day...... its 3.35 pm and still i wait with baited breath.
Would i recommend them ? what do you think

Review of Heppelthwaite, The Red Van Plumbers by Theo Jenson
5 15/10/2015 Theo Jenson

Great company. Had a Worcester Bosch Greenstar boiler installed. Good value, efficient, communicated well and did what they said they would. I have since continued to use them and have received a decent service every time.

Review of Heppelthwaite, The Red Van Plumbers by Phil Grice
5 12/10/2015 Phil Grice

I used Heppelthwaite the Red Van Plumbers to have a Worcester Bosch combi boiler installed. I require them to remove the old system tank from the cupboard and configure the pipework so that we could have the boiler in the loft (freeing up space where the tank used to be in the cupboard).

The Heppelthwaite Red Van Plumber team were excellent. From the quotation stage all the way through to completion I have received a professional service. Very friendly, communicated well, good value and quality of work was excellent.

I have since used them again to have a new bathroom installed.

Review of Heppelthwaite, The Red Van Plumbers by Clare Howell
5 Clare Howell

Great local plumbing and heating company. Installed a new boiler and fitted new bathroom.

Review of Heppelthwaite, The Red Van Plumbers by Phil Grice
5 Phil Grice

Reliable family run company. Friendly staff and decent engineers.

Review of Heppelthwaite, The Red Van Plumbers by Richard Dixon
5 Richard Dixon

We had our boiler serviced by HTRVP, turner up as planned. 6 months later, boiler was playing up so took the decision to replace it. They recommended a Worcester Bosch, fitted very swiftly and the engineer was excellent. We also had a Nest thermostat fitted at the same time and set up too. Would definitely recommend them to anyone.

Heppelthwaite, The Red Van Plumbers

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Heppelthwaite, The Red Van Plumbers on Google Maps

Company Location

5, Jackson Industrial Estate, Wessex Rd, Wooburn Green, Bourne End SL8 5DT, UK

Heppelthwaite, The Red Van Plumbers Q&A

Company Q&A

What do you love most about your job?

Acting as a 4th emergency service. It's always a great feeling to respond to a customer and fix the problem. We have great customers and get lots of positive feedback.

What inspired you to start your own business?

We're a family run business that was established in 1948. Today it is still a family run business, spanning 3 generations.

Why should our clients choose you?

For our accountability. Our business has grown based on repeat business and recommendations.

Services provided by Heppelthwaite, The Red Van Plumbers



Installation / Maintenance / Repair. We are a platinum Worcester Bosch accredited installer, as well as accredited installers for other top brands such as Glowworm, Valliant, Ideal, OkoFen. Gas / Oil / Biomass / LPG

Kitchen and Bathrooms

Design and installation services available. We also provide upgrades, repairs and maintenance.

Gas Services

Gas certificates, boiler services and safety checks. Our engineers are gas safe registered and fully qualified.

Renewable Energy - Biomass / Solar

Design and installation of Biomass, Solar, Heat pump, Air Source and other renewable energy products.


Have greater control of your central heating with a smart thermostat. Save money on your energy bills.

Central Heating

Towel rail and radiators, Magnaclean, CombiMate, Boilers, thermostats and more.

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