For more than a decade, Promedica24 have been providing live-in care to vulnerable adults as a genuine alternative to residential care homes. We opened our first offices in Warsaw, Poland, in 2002 and since then, have expanded through Germany and the UK to become Europe’s largest provider of specialist live-in care.
We are passionate about our client’s right to receive the highest quality of care in the comfort, security and familiarity of their own homes. We believe in the provision of care through kindness, experience, friendship and knowledge.
From our UK managing director to every regional partner and each of our expert carers, we all pride ourselves on making a difference to people’s lives. Promedica24 proudly sets the standard in the care services industry, and have positively impacted on the lives of over 24,000 families to date.
We are fully committed to helping improve health and social care in the UK by supporting and being engaged with national and local groups with the same aim. Our Charity of the Year is The Silverline which we will promote and raise funds for. We are a national member of the Dementia Action Alliance and a number of our Regional Partners are members of their local Alliance. We support the Dementia Friends initiative by training our staff and Regional Partners to be either Friends or Champions. Finally our Regional Partners support and raise funds for local charities and Promedica24 match their efforts.
To be the leading live-in care provider in the UK by delivering a genuine and affordable alternative to residential care.
A caring service starts with caring people, therefore we strive to recruit and train the highest quality care staff.
Our service provides high-quality person-centred care at the most crucial time in our client’s lives. The stability of being able to remain in their own home and the continuity of care staff are real benefits of live-in care.
Care isn’t a one size fits all. People are individuals and our client’s needs are assessed and understood before being matched with a carefully selected care worker. This personalised approach ensures better care.
When care is needed quickly our efficient process can provide almost immediate care provision. We work towards a 3-5 day promise from your in-home assessment of your care needs to the care worker starting with a client.
We provide real choice to our clients, the choice to stay in their own home, the liberty to decide how their day is spent. This provides the dignity that we would expect for ourselves.