Zenzero is a managed service provider offering a comprehensive suite of technology solutions, including basic IT services and end-to-end digital transformation. Our mission is simple: to be the best technology Managed Service Provider (MSP) for small to mid-size organisations in the UK.
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15 customer reviews
Rebecca Fahy
Reliable and responsive - I have confidence knowing that the business IT and telephones are in safe hands. Their systems and processes are secure making Cyber Essential Certification easily achievable.
K Waite
Feel valued as a customer with Zenzero, they always work hard to fix the problem first time with minimal disruption
Kirsty Baker
Zenzero have a customer focused approach that provides excellent service and support. Their values and ethos resonate throughout the organisation, no matter who you speak with they're all knowledgeable, personable and helpful. Zenzero have proven to be proactive, responsive and reliable, I would not hesitate to recommend their services. More...
Matt Green
Zenzero's customer service led approach is a breath of fresh air and makes them a pleasure to work with.
M J Dinnes
Zenzero has always provided first class IT support to FGI over many years. Any incident or user requirement has been dealt with promptly and effectively and Zenzero has managed to meet or exceed my exacting expectations as FGI's director responsible for IT. Zenzero was invaluable in developing our systems and IT policies and ensuring smooth implementation. I have no hesitation in recommending Zenzero as a reliable and highly capable IT support partner. More...
Mr A Wood
Have used Zenzero since 2015 and they have always been very pro-active and one step ahead, constantly giving reassurance we are in the safest hands
Martin Horne
Zenzero are a first class IT company. Always friendly and approachable with fast response times. I could never praise them enough to justify their worth
Brendon
The trust have worked with Zenzero from the outset. Anne and her team have been providing trusted support, guidance and advice ever since. The forward thinking, friendly, personable approach adopted by all members of the company, together with excellent levels of professional support, is something rarely seen in the competitive world that is IT. It is comforting to find an IT company that recognises the challenges facing the charitable sector and as we continue to grow, we are reassured by our choice of support partner. More...
Nick Putt
Changing IT providers was a big thing for us but Zenzero made the transition smooth and painless. Since then the service they have provided has been excellent and I wouldn't hesitate in recommending them.
Richard Apthorp
Always very knowledgeable and easy to work with, our new firewall install went very smoothly with minimal downtime. Steve has been very proactive at helping us fine tune the configuration remotely after the onsite install. Zenzero were well suited to our very complex configuration needs for maximum security across our network. More...
Andrew Donald Ross
This firm is great, they have design and implemented a state of the art network for us to support our enterprise customers. Kevin, our account manager combines detailed technical skills with good clear practical advise. The Zenzero projects team led by Steve plan and execute projects quickly and thoroughly and communicate clearly and effectively with our users. On the day to day support side we generally have incident tickets resolved quickly on the first attempt. We would have no hesitation in recommending this firm to others, and are happy to take calls from potential customers. More...
Cleo Canning
All of the Zen Zero team are a pleasure to work with, they are knowledgeable and very driven to find robust solutions to issues. We have recently experienced a number of highly technical issues where they reacted incredibly quickly, working across and with our other partners. They have sought to deliver a solution whilst not compromising our overall strategic objectives and security across our entire I.T systems. I can’t recommend them enough, Mike, Tom, Steve, Kevin and all of the team are fantastic! More...
Grace Breen
Once again a huge thank you to Anne, Mike, Steve and the team for a really efficient delivery of the new office set up over the weekend and of course for the work gone into preparing for this beforehand. It all went so well we have barely noticed a transition period now we are all up and running! More...
Pete Marquez
We have been with Zen Zero for about 4 years now. Over that time they have helped guide us through updating our broadband, purchasing and installing new servers, migrating onto Office 365 as well as other projects. On the support front they provide an excellent service that assists us at IS&G Steel Stockholders Ltd to concentrate on what we need to do without worrying about IT issues. As a business with a small admin team having Zen Zero on board is just like having our own IT department. More...
Garry H
They’re just lovely. Like an internal it team! Always nice to chat to the team while they’re solving my team’s IT issues quickly
What do you love most about your job?
At our core, we love being problem-solvers and business enablers. Working as an MSP focused on SMEs, we take pride in helping businesses grow by simplifying their IT, securing their data, and unlocking new possibilities with AI. What excites us the most is knowing that we’re enabling small and medium-sized enterprises to operate with the same technological power and security as larger corporations, leveling the playing field.
We thrive on building strong partnerships with our clients, acting not just as a service provider, but as a trusted extension of their team. Every day presents new challenges, whether it's securing a business against evolving cyber threats, streamlining operations through AI-powered automation, or providing real-time support via our service desk. We love the satisfaction that comes with seeing businesses evolve and succeed, knowing that our solutions are making a tangible difference.
Ultimately, what drives us is the passion for helping businesses leverage technology in smarter, safer, and more impactful ways. The fast-paced evolution of data, AI, and cybersecurity keeps us learning, innovating, and delivering the best possible outcomes for our clients. That’s what makes our work exciting and rewarding.
What inspired you to start your own business?
Zenzero was founded in 2004 with a clear mission: to help SMEs unlock the full potential of their technology. At the time, we saw a gap in the market where small and medium-sized businesses were struggling to access the same level of IT expertise, support, and innovation that larger enterprises had at their fingertips. We were inspired by the belief that SMEs deserved more – that they should have access to the kind of cutting-edge technology, cybersecurity, and data solutions that could drive their growth and success.
Our goal from the very beginning was to level the playing field, empowering SMEs with the technology they needed to compete, thrive, and innovate in an increasingly digital world. The inspiration came from wanting to be a trusted partner for these businesses, offering not just technical solutions but personalized, hands-on support that would help them navigate the complex landscape of IT.
Seeing our clients succeed, adapt, and grow fueled our passion. It’s this commitment to serving SMEs that has driven our growth, from a small start-up to a nationwide business supporting over 750 organisations and employing over 400 dedicated staff. Our inspiration hasn’t changed – we’re still as passionate today about empowering businesses with technology as we were when we first started.
Why should our clients choose you?
Organisations should partner with Zenzero because we offer a comprehensive range of advanced IT services tailored to the needs of SMEs, underpinned by industry-leading certifications and a strong commitment to social responsibility. Our cyber security services, including Managed Detection and Response (MDR) and penetration testing, ensure your business is safeguarded against ever-evolving threats with enterprise-level protection. We also specialise in data development solutions such as Power BI and automation, helping businesses turn data into actionable insights and streamline operations for greater efficiency.
As a Certified B Corp, we are committed to operating ethically and sustainably, delivering exceptional value while making a positive impact. Our status as a Microsoft Solutions Partner highlights our deep expertise in leveraging cutting-edge tools to support business growth and innovation. Additionally, our ISO 9001 and ISO 27001 accreditations demonstrate our dedication to maintaining the highest standards in quality management and information security.
With over 400 skilled staff, offices nationwide, and more than 750 clients, Zenzero is uniquely positioned to provide top-tier technology solutions that help SMEs thrive in today’s complex digital landscape.
Can you provide your services online or remotely? If so, please add details.
At Zenzero, we understand that every business has different needs when it comes to IT support, which is why we offer a flexible mix of remote and onsite services. Whether you require quick, efficient assistance or more hands-on support, we’ve got you covered.
Our remote IT support services provide immediate help, allowing our expert team to troubleshoot, resolve issues, and perform regular system maintenance without delay, minimising downtime and disruption to your business. With proactive monitoring, we can often detect and address potential issues before they impact your operations.
For more complex challenges or when an in-person presence is needed, our onsite IT support team is available to visit your premises, delivering expert guidance and hands-on assistance to ensure your technology runs smoothly. This includes everything from setting up new hardware and infrastructure to dealing with network or server issues that require direct attention.
With both remote and onsite services available, we ensure your business gets the tailored support it needs, whenever and wherever it’s required.
What changes have you made to keep your customers safe from Covid-19?
During the COVID-19 pandemic, Zenzero played a crucial role in helping our clients quickly adapt to the new normal of remote working, ensuring their teams could work securely and efficiently from home. As businesses were forced to shift operations overnight, we provided rapid deployment of remote working solutions to keep businesses running with minimal disruption.
Our expertise in cyber security ensured that this transition was secure. We implemented secure VPNs, multi-factor authentication (MFA), and robust endpoint protection, safeguarding remote connections and sensitive data from cyber threats. For businesses that had to expand their digital infrastructure, we provided guidance on secure cloud solutions, enabling teams to collaborate seamlessly without compromising security.
Additionally, we supported clients in setting up and optimising remote access to critical systems, ensuring that employees could remain productive with the tools they needed while maintaining data privacy and compliance. With proactive monitoring and 24/7 remote IT support, we helped businesses navigate the challenges of remote working safely, addressing issues quickly to keep operations running smoothly.
Throughout the pandemic, our focus was not only on enabling remote working but ensuring it was done securely, protecting both businesses and their customers during an unprecedented time of change.
IT Support - Service Desk
Our service desk operates core working hours from 08:00 to 18:00. We can offer 24/7 support access (via an out-of-hours PIN) for those who require round-the-clock help. Our support will cover all users and their associated mobile devices. Our Service Desk works across many technologies and is focused on getting users back up and running quickly. The Service Desk’s key role is communicating with users and providing remote support, fixes and telephone advice and guidance. Communication with end-users is via telephone where needed, ticket updates for passive comms and via portal to ensure users always know the latest updates on their requests. For urgent or time sensitive communications the desk will always try to call key stakeholders and/or senior staff.
Benefits:
• Access to a large pool of experience and knowledge.
• Focus on core business activities by removing the burden of IT.
• Reduced operational costs by only paying for a set level of service.
24/7 IT Support
We recognise that the IT support requirements of many organisations extend beyond the typical business hours of 8am to 6pm, particularly with the growing adoption of flexible work arrangements. This is why we offer our 24/7 support service. Our remote IT support is available around the clock, providing your teams with continuous access to our service desk, 24 hours a day, 7 days a week, to maintain seamless business operations.
Co-Sourced IT Services
We work in collaboration with your internal IT team to ensure services are maintained to meet your requirements. We provide access to our IT Service Management (ITSM) tooling which enables your IT teams to push, pull and update tickets harmoniously with our co-sourced team. Tickets can be logged via the Service Desk or via the on-site/customer teams or directly via the portal.
Benefits:
• Improved return on investment with a blend of internal and outsourced teams.
• Collaboration increases efficiency and improved resolution times.
• Co-managed ticket management promotes a strong working relationship.
Dedicated IT Service Desk
We can provide a dedicated Service Desk during office hours; this team will focus on Level 1 (L1), Level 2 (L2) and initial triage of Level 3 (L3) activities relating to End User Computing, Infrastructure & Hosted Applications, Connectivity, and Security Services. A dedicated team typically presents the best experience for end users. It enables our team to learn the intricacies of your organisation more seamlessly and will promote strong relationships between your people and ours. The overall satisfaction with a dedicated service will far surpass that typically found on a traditional service desk model.
Benefits:
• Improved efficiency in handling and resolving IT issues.
• Enhanced communication and collaboration.
• Ability to support bespoke line of business (LOB) applications.
Network Operations Centre (NOC)
Our NOC service is a centralised solution for 24x7 monitoring and management of IT infrastructure. It provides real-time insights into network performance and security, proactively addressing potential problems to minimise downtime. The NOC service brings operational maturity and technical expertise, making it a cost-effective solution for maintaining seamless network operations.
Benefits:
• Reduced downtime with 24/7 monitoring
• Improved security management through monitoring server and devices in accordance with company policies.
• Efficiency and scalability built in without the need to hire additional internal resource.
Consultancy Services / SME Advisory Service
Our Consultancy Services offered assist organisations in planning, implementing, and managing their IT environment. We provide expert advice on technology use, ongoing support, and specialised services like cloud computing, cyber security, governance, risk and compliance.
Benefits:
• By leveraging technology effectively organisations can make cost efficiencies.
• Access to expertise enables improved decision-making and faster implementations.
• Stay ahead with current technology trends and gain a competitive advantage.
Field Engineer Services
Our Field Services team is a specialist group of engineers who attend customer sites in order to resolve issues that cannot be fixed remotely, install new equipment according to a pre-arranged bookings and perform routine hygiene activities as part of a recurring managed service.
Benefits:
• Preventative maintenance to reduce risk of future downtime.
• Specialised knowledge and efficient problem solvers to get you back online quickly.
• UK coverage of Field Services engineers to provide prompt issue resolution.
Device Service Centre / End User Computing (EUC)
As part of EUC services, our Asset and Configuration Management service captures, maintains, and reports on all component parts required to deliver the Service. We will record relevant Service element information as Configuration Items (CIs) in the Configuration Management Database (CMDB). Stock levels will also be managed in the same systems to ensure transparency and compliance with hardware lifecycles. Depending on where hardware is stored and provisioned, we will manage assets and WEEE-compliant disposals. Information relating to CIs will also be linked through knowledge management systems to ensure all support staff have access to current and accurate asset information.
Benefits
• Asset management and WEEE compliant device disposal.
• Stock Management
• Readily available access to current and accurate asset information
Infrastructure Support
We offer Infrastructure Support which includes remote infrastructure management, data backup, and security. We ensure continuous management, maintenance, and support, keeping the infrastructure secure and up-to-date. Furthermore, we also deliver cloud operations and infrastructure managed services, providing flexible support and operational services to enhance stability, reduce costs, and enable compliance.
Benefits:
• Improved service quality and continuous support
• Free up internal teams to focus on business-specific work.
• Cloud capabilities including automation and continuous innovation
Remote Monitoring & Management (RMM)
As part of our managed services we utilise Remote Monitoring and Management software that combines AI-powered automation, intelligent monitoring and alerts.
Benefits:
• Technicians can access attended or unattended endpoints instantly so they can resolve issues faster and help reduce customer downtime.
• RMM can simplify Patch Management enabling Windows, Mac, and third-party software updates on all devices to keep them optimised, safe, and secure.
• Real-time view across the entire environment of endpoint devices with the ability to quickly act on important items.
Anti-Virus (AV)
We have experience managing a range of security products and services from numerous vendors. Our AV offerings (e.g., Microsoft Defender, ESET etc) all include enterprise grade endpoint security features designed to help enterprise networks prevent, detect, investigate, and respond to advanced threats.
Benefits:
• Real-time antivirus protection
• Detect and blocks apps that are deemed unsafe
• Cloud-delivered protection with near-instant detection and blocking of new and emerging cyberthreats
Account Management
Our Account Management team focuses on developing a clear and strategic roadmap that outlines the path to achieving your specific goals. This roadmap is crafted through a deep understanding of your organisation’s needs and is regularly updated to reflect changes in your objectives or market conditions.
Benefits:
• Structured IT roadmaps help provide a measured way to achieve objectives.
• Receive expert guidance and continuous support.
• Simplify the process of IT decision-making and enabling your organisation to grow and innovate with confidence.
Cyber Security
Zenzero’s Security services consist of those provided by the Governance, Risk & Compliance (GRC) Team for Security Consulting; Technical Security Team providing Penetration Testing and Managed Assurance services; and the Security Operations Centre (SOC) providing security monitoring, detection, and response to cyber security incidents. These teams provide services to clients with complete transparency and integrity, maintaining impartiality and objectivity in engagements.
These teams operate as part of Zenzero but reporting, guidance, and assurance services universally prioritise client best interests, even where this means identifying deficiencies or improvements in the IT services provided or associated third-party suppliers. Zenzero’s clients rest assured that the work delivered by these teams is produced without any influence from other interested parties.
Penetration Testing
Bespoke penetration testing provided by highly experienced consultants. Our service identifies and exploits vulnerabilities to determine the potential impact of a breach and provides detailed and actionable recommendations to strengthen defences and mitigate risks effectively.
Benefits:
• Identify and reduce organisational risk.
• Demonstrate strong security practices and reduce attack surfaces.
• Safeguard reputation, prevent financial losses and promote stakeholder trust.
Advanced Vulnerability Management and Patching
Our comprehensive assurance service includes vulnerability scanning (internal, external, network, application and agent based), simulated email phishing assessments, patch management, security awareness training and dark web monitoring. It offers ongoing assurance, identifies potential security weaknesses and threats across assets and provides actionable remediation advice.
Security Operations Centre (SOC)
Our SOC service combines advanced threat intelligence, behaviour analytics, machine learning algorithms, real-time monitoring, and round-the-clock surveillance to provide organisations with a robust defence against emerging threats. By doing so, we help organisations stay one step ahead of attackers and mitigate the potential damage caused by cyber incidents.
Managed Detection and Response (MDR)
Our MDR service provides proactive cybersecurity monitoring and incident response capabilities. Leveraging advanced threat detection technologies and expert security analysts, we monitor user endpoints 24-7 to quickly identify and eliminate potential threats. Our service improves overall security posture, mitigates risks, and minimises the impact of cyberattacks.
Benefits:
• Early detection of security threats and quick response.
• Damage limitation through quick response.
• Improved security posture and reduced risk of data breaches.
Security Information and Event Management (SIEM)
By collecting and analysing security event data from various sources across your IT infrastructure, our SIEM service provides real-time threat detection and response capabilities. Through advanced correlation and analytics, it detects suspicious activities, potential security breaches, and compliance violations. This centralised approach enhances incident investigation and response processes, helping you maintain robust cybersecurity defences.
Benefits:
• Early detection of security threats and quick response.
• Damage limitation through quick response.
• Improved security posture and reduced risk of data breaches.
Data and Business Insights
Providing strategy, architecture, development, and support utilising a team with cross-industry experience, deep Microsoft knowledge and a drive to support the mid-market. Our team of Data and BI engineers have extensive knowledge in designing data solutions that meet the needs of a mid-market organisation.
Data Consultancy and Advisory
Provide advisory on data strategy and how to get the most out of your operational data to meet your business objectives. Our advisory is designed to create a roadmap of priorities and technology architecture recommendations to meet specific outcomes for the organisation.
Benefits:
• Expert guidance to set data strategy.
• Actionable outputs.
• Detailed project breakdown and prioritised list to budget against.
Power BI Management Information Dashboards
Utilise our expertly designed Power BI dashboards to turn your complex data into visually appealing and easy-to-understand insights. These dashboards are customised to track key performance indicators and support strategic decision-making across all levels of your organisation.
Benefits:
• Enhanced decision-making through real-time data visualisation.
• User-friendly interfaces for non-technical users.
• Interactive capabilities for deeper analysis.
Data Consolidation using Azure Data Factory
Our services use Azure Data Factory to consolidate data from disparate sources into a single, coherent framework, simplifying the management of data pipelines and enhancing data warehouse solutions. This approach supports a comprehensive view of business performance.
Benefits:
• Improved data quality by eliminating inconsistencies.
• Reduced IT complexity.
• Expedited insights generation.
Microsoft 365 Solutions
Unlock the full potential of your business with our consultancy team, specialising in Power Platform, Dynamics, and end-to-end Microsoft 365 solutions. Our experts will streamline your digital transformation journey by delivering tailored strategies and seamless integrations. From process automation to advanced data analytics, we empower organisations to boost productivity, enhance collaboration, and drive sustainable growth. Let us guide your enterprise to harness the power of Microsoft's cutting-edge technologies for optimal efficiency and competitive advantage.
Power Platform
Our consultancy leverages Microsoft Power Platform to enhance business processes through comprehensive automation, analytics, and application development tools. This integration facilitates rapid prototyping and deployment of solutions that meet specific business needs.
Benefits:
• Accelerated process automation.
• Enhanced data insights through analytics.
• Flexible, rapid application development.
Dynamics 365 Apps – Sales, Customers Service, Field Service, Project Operations (Lite)
Utilise Dynamics 365 applications tailored for enhancing functionalities across sales, customer service, field service, and project operations. These applications integrate seamlessly into your existing workflow, providing a unified solution for managing business operations.
Benefits:
• Streamlined business processes.
• Enhanced customer relationship management.
• Improved service delivery efficiency.
ERP / Co-Pilot
Advisory for enterprise resource planning systems with embedded AI insights and automation. Our ERP solutions are designed to enhance visibility across all business functions, from finance to supply chain management.
Benefits:
• Comprehensive business process integration.
• Real-time data analytics.
• Enhanced decision-making support.
Software Development
Our development services focus on delivering custom software solutions that align with your strategic goals. We specialise in creating applications that are scalable, secure, and integrated with your existing systems.
Benefits:
• Customised software solutions.
• Improved system integration.
• Enhanced operational efficiency.
C# / .net Bespoke Software Development
Develop robust, enterprise-grade software applications using the powerful C# language and .NET framework. Our bespoke solutions are designed to meet the specific needs of your business, ensuring compatibility and scalability.
Benefits:
• Tailored functionality.
• Strong security features.
• Seamless integration with existing infrastructure.
API and Integration Development
Create and integrate APIs to connect your business applications seamlessly. Our services ensure that these APIs facilitate secure and efficient data exchange, enhancing the functionality of your digital ecosystem.
Benefits:
• Simplified data sharing.
• Enhanced system interoperability.
• Robust integration capabilities.
Unified Communications
Zenzero’s Unified Communications services encompasses Voice and Data services, delivered by the Unified Communications team and working alongside our selected Internet Service Provider partners.
The Unified Communications teams operate as part of Zenzero, but our goal is to ensure that our clients have the best technology available to them to meet their organisational requirements. The team strive to keep our clients at the forefront of the technology advances in the Unified Communications and Connectivity market place, allowing our clients to focus on their day to day operations.
Voice Services (VOIP)
One thing that is clear to Zenzero is that no two voice systems are similar. Each project is managed on it’s own merit and assessed for the best tools to meet the organisation requirements.
Zenzero have built up a core portfolio of complementing technology to enhance the phone system environments to meet specific organisational needs. These include:
• Call Recording
• Advanced Call Routing/Management
• Call Reporting
• Call Centre Functionality
• Call Reporting
Again, through the discovery phase, Zenzero would analyse the current requirements and suggest the best technology to meet those requirements. With the help of the DDS team, we can even utilise technology already available to meet some of these requirements.
Benefits
• Requirement led, not technology. Ensuring the technology fits your organisations needs.
• Through pro-active management, ensure you have the latest technology available to you, especially if needs are identified in life.
• Working with industry leading Service Providers to shape voice services into the future.
Internet Connectivity
Internet infrastructure is largely driven by not only the organisation requirements but also location within the UK. Zenzero partner with some of the UK’s best Internet Service Providers (ISPs) to provide Enterprise level connectivity.
Working with our clients, we identify the site’s requirements for today and look towards to the future (with many commitments being multi-year contracts, knowing the plans for the future is essential) and work with our providers to identify the best options for our clients. Working with our client, we then identify the correct option for their needs and manage the delivery through the provisioning process (all within the Unified Communications team).
Our connectivity portfolio includes:-
• Broadband Services
o SOGEA
o FTTP (up to 1.8Gbps download)
o 4G/5G
• Leased Line Dedicated Fibre (up to 10Gbps)
• Point to Point Fibre (up to 10Gbps)
• Fixed IP Mobile Connectivity
• Starlink
• Wireless Ethernet Services
• MPLS/WAN
• SD-WAN
Microsoft Intune / Autopilot Development
Microsoft’s Intune (Endpoint Manager) product has become the standard for deploying corporate devices and managing policies that used to be the proviso of legacy on-premises solutions. Utilising the Autopilot feature allows for zero-touch deployments on a large scale for organisations who are undergoing endpoint device refreshes. The product line also extends to managing non-windows devices (MacOS and Linux) as well as providing corporate policies to mobile devices.
Benefits:
• Minimal time spent on large scale device refreshes.
• Centrally controlled policy sets to aid in securing endpoints.
• Rapid deployment of applications via push or self-service.
Azure Virtual Desktop
Many organisations want to move to the cloud, but legacy applications and their requirements can present road blocks in a digital transformation journey. Utilising Azure Virtual Desktop can address some of these challenges and extend the life of legacy client/server application infrastructure by moving the platform into the cloud and providing the same experience to end users without the shackles of on-premises hardware to support it.
Azure Virtual Desktop can also provide a solution to delivering a highly secure common operating environment to organisations.
Benefits
• Modern approach to Remote Desktop Services.
• Ability to rapidly scale up/out.
• Apply controls to manage the consumption costs.
• Remove reliance on costly legacy infrastructure.
Microsoft 365
Whilst most organisations are already performing some aspects of their operations in the cloud, being skilled in Microsoft 365 migrations is still a core skill. These skills are frequently called upon to assist organisations with mergers and acquisitions, where there is a need to consolidate multiple Microsoft 365 tenants into a single tenant. Equally these skills are also applicable to assisting clients with migrating from one cloud productivity platform to another.
Understanding the challenges presented by these examples requires detailed knowledge of the platforms to ensure any migration activity meets the need presented by the organisation.
Members of our teams have been working with the Microsoft 365 platform since its original inception in 2008.
Benefits
• Extensive experience in providing solutions on the Microsoft 365 platform.
• Supporting organisations in their migration activities.
• Our core cloud productivity platform is Microsoft 365.
Virtual Chief Technology Officer (vCTO)
For organisations that need a leading light to help them navigate their way through the complex world of cloud solutions, we provide our vCTO service. As its name suggests this offering provides a board/c-level executive advisory service to help guide clients in defining their technology strategy and even make decisions on behalf of the organisation to assist them in achieving their goals.
Benefits
• Members of the team have held board level positions.
• Technically and commercially aware consultants.
• Work with the organisation to understand the challenges.
Cloud Migration
Migrating to the cloud can be seen as a daunting prospect for most organisations, but with Zenzero’s wealth of experience in assisting clients with their digital transformation journey we are ready to assist in the full cycle of work that is needed when considering a migration to a cloud platform. This can extend much further than just migrating to a cloud productivity platform such as Microsoft 365.
Understanding the operational needs of the client and their IT estate with a view to designing a migration strategy that will be minimally disruptive to operations, paving the way towards removing legacy issues that may have impeded the journey.
Benefits
• Multi-cloud platform aware consultants.
• PRINCE2 Project methodology used in delivery.
• Designing fit for purpose solutions in line with client expectation.
Virtualisation Solutions (Hyper-V, VMWare, etc.)
Every organisation is different, some organisations haven’t begun a cloud transition or in some cases there are regulatory compliance needs that enforce the need to retain services or solutions on a virtualisation platform that is not part of a public cloud service.
Zenzero’s Technical Services team has within it members with experience and certification in designing, deploying and supporting Hypervisors from both VMware and Microsoft (Hyper-V) in both small and enterprise scale deployments and the ancillary services needed to support these platforms.
Benefits
• Certified individuals in major virtualisation technologies.
• Wealth of experience in designing, deploying and supporting hypervisor technologies.
• Experience in working within organisations that have regulatory compliance needs.
Project Delivery / Project Technical Lead
Zenzero’s technical services team are experts in delivering projects in line with PRINCE2 methodology, backed by our Project Management Office to ensure the delivery is in line with client expectations. Our experienced consultants and engineers take the lead and where applicable, form a project delivery team with the correctly skilled and experienced resources to deliver projects in a timely manner with the highest levels of professionalism.
Benefits
• Correct resources aligned to the relevant tasks.
• Technical understanding to make decisions mid-project.
• Delivering on-time and on-budget.
