Wright People HR is a comprehensive HR consultancy dedicated to helping businesses recruit, manage, develop, and retain the right people.
We understand that people can be a challenge.
When you get it right, the rewards are game-changing – increased productivity, smooth operations, and a healthier bottom line.
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27 customer reviews
Matt
Wright People HR have been a trusted partner to our agency for many years, providing exceptional support across a wide range of HR matters.
They are always available as a reliable sounding board, helping us navigate ideas and resolve issues with constructive, assertive solutions.
Their pragmatic approach and deep understanding of our business have been invaluable in addressing ongoing challenges. We would highly recommend them to any organisation seeking expert guidance and practical support in the HR space.
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Nick Banyard
One of the advantages of working with Wright People is that, as a result of their previous experience, they truly understand business and how to maximise individual and team performance. They provide so much more than regular HR advice and really do make a huge difference to businesses overall. More...
Sarah Collymore
As the owner of a growing software development agency, managing HR internally was becoming overwhelming. Recruiting the right talent, handling compliance, and keeping our team engaged took up valuable time that should have been spent on innovation.
That’s when we partnered with Wright People, and it’s been a game-changer.
From day one, Wright People understood the unique needs of a tech-driven business. They streamlined our hiring process, ensuring we attract and retain top-tier members to our growing agency. Their expertise in employment law and compliance has given us complete peace of mind, allowing us to focus on growing our business without HR distractions.
What makes Wright People stand out is their proactive approach. They don’t just solve problems—they prevent them. Their guidance on employee engagement and retention has helped us build a motivated, high-performing team.
If you’re running a software development agency and need a reliable HR partner, I can’t recommend Wright People enough. They’ve become an essential extension of our team, and we’re seeing the results every day.
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Rob
Richard from Wright People HR has supported us in reviewing our business values and embedding the behaviours needed to strengthen and future-proof our culture.
From the very beginning, his approach was thoughtful, collaborative, and deeply aligned with our vision.
He engaged with our Senior Leadership Team, creating a safe space for honest conversations and fresh ideas. He was able to distil those discussions into clear, actionable values and behaviours that truly reflect who we are and where we’re heading.
The outcome isn’t just a set of statements — it’s a living framework that’s going to guide how we work, make decisions, and grow the business together with our team.
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Rej Abraham
We at ABPM Recruitment Ltd have found Richard & Helen of Wright People HR Ltd to be the ideal partners to support us on the CFO and Finance leadership roles we undertake.
We are delighted to be working together under Abpm+.
Rej Abraham
MD
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Sarah Torrington
Wright People HR Ltd are the perfect partners who help support us, ABPM Recruitment Ltd. They take the time to understand the individual business needs and company culture, demonstrating professional commitment and transparent communication throughout the entire process. A trusted partner who we would highly recommend to for all your HR requirements. More...
Matt Byrne
I've worked with Richard and Helen for a number of years for coaching and HR. I am very happy to recommend them, and Wright People HR - they are knowledgeable, responsive, trustworthy, and experts in their field.
Plus, I like them!
We started as clients of theirs and we were so impressed with what they do that we now occasionally work in partnership, referring them to our own clients.
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Alex Handford
Working with Richard has been an incredibly enriching experience. Not only is he highly knowledgeable and skilled in HR and business coaching, but he brings a contagious enthusiasm to every session. Richard fosters a supportive environment where learning feels like an adventure rather than a task. Highly recommend for anyone looking to grow both professionally and personally! More...
Louise Griffiths
Brilliant company to work with! Would highly recommend!
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Emma Burden
Wright People have been an invaluable resource for our business for many years. As a growing SME, we rely on their expertise for everything from HR policies and contracts to recruitment and performance management. Their support is always prompt, professional, and tailored to our needs. No matter the issue, big or small, they’re always on hand with practical advice and a friendly approach. It’s reassuring to know we have such a knowledgeable and approachable team behind us — we honestly couldn’t imagine managing our HR without them. More...
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Gary Xuereb
We have worked with Wright People for around 7 years and they always provided a very comprehensive solution and support for our HR/People requirements
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Antony Ambrose
We’ve worked with Wright People HR for over two years, and their support has been invaluable. Initially, they guided us through a complex TUPE transfer involving over 30 staff, providing expert advice and a seamless transition. Since then, they’ve continued to offer highly effective employment relations support and management training. The team is consistently professional, responsive, and reliable. Their ability to deliver practical, timely solutions makes them an essential partner to our organisation. Highly recommended More...
Reviewed on Google Maps
Steven Waller
Wright People HR have added real value to our business. Develo had previously been managing HR off the side of the desk, but Richard has provided us with a strategy and structure that aligns with our long-term goals. It's really clear that Richard and the team are committed to doing a good job for their clients. This isn't "HR by numbers", Richard has spent time getting to know Develo and the individuals within it, so he can deliver advice and solutions that are tailored to our business. Friendly, responsive and knowledgeable - I'd highly recommend Wright People HR if your business is in need of a robust people strategy. More...
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Sales Account
Wright People HR have been a trusted partner to our agency for many years, providing exceptional support across a wide range of HR matters. They are always available as a reliable sounding board, helping us navigate ideas and resolve issues with constructive, assertive solutions. Their pragmatic approach and deep understanding of our business have been invaluable in addressing ongoing challenges. We would highly recommend them to any organisation seeking expert guidance and practical support in the HR space. More...
Reviewed on Google Maps
Kate Wass
Wright People HR always provide an honest and thorough service. Helen always provides a number of solutions for your challenges and provides you with all of the information you need to make an informed decision. I would absolutely recommend Helen and Wright People HR. More...
Luke Smith
We have worked with Wright People HR for a number of years. They help us to bring a proactive approach to our HR, specifically through the development of middle management who are able to support, motivate and grow their teams. When we do have a problem, they are always on hand to sort it efficiently and effectively More...
Becky Smith
I have worked with Wright People HR since 2019, beginning simply with a review of our employees Roles & Responsibilities. We have continued to evolve as a business and have now done a complete HR overview of our processes and procedures including our recruitment, company and individual competencies, contracts and handbook, feedback and appraisals . Wright People are great in a crisis and always respond quickly and effectively to any queries, but they are also fantastic at getting the foundations right so that crisis point can be averted! More...
Alex Handford
Working with Richard and Helen has been an incredible experience. Their passion for people development shines through in every session, providing insightful guidance and practical strategies for growth. They create a supportive and motivating environment, making personal and professional development both meaningful and enjoyable. Highly recommend for anyone looking to unlock their teams full potential! More...
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Neil Swift
Attended a Trustpilot workshop on Growth Catalyst—an excellent, informative, and thought-provoking experience! It felt like stepping outside your business and seeing it from a fresh perspective. Highly recommend Richard from Wright People! More...
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Dominic Geoghegan
Richard delivered a coaching session as part of an ESBC Growth Catalyst initiative I attended. Richard offered practical, insightful guidance that resonated with me as a new star-up business owner, challenging ideas, and delivering the workshop in an easy-to-digest and relatable way. I would recommend attending a session through the Growth Catalyst or reaching out to Richard direct. More...
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Lukasz Toborek
Working with Richard has been a game-changer for our business. Initially, we weren’t sure if the High Performance Teams training was right for us, but it turned out to be exactly what we needed. The fresh perspective and strategic insights he provided have helped us grow faster and more efficiently than we ever expected. What sets Richard apart is his approach—this isn’t just another meeting, but an engaging, hands-on experience filled with constructive exercises that make learning both practical and manageable. His knowledge and expertise are truly invaluable. Our only regret? Not working with Richard sooner! His training is an absolute time-saver and a must for any business looking to level up. More...
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Kev Hallam
After attending several Growth Catalyst workshops with Richard, I can confidently say his training is exactly what our business needs. Richard provides practical, insightful guidance that resonates with new and seasoned business owners, directly connecting the material to real-world challenges and opportunities. He simplifies complex concepts into manageable steps and introduces fresh strategies that refine your thinking and approach. His focus on practical application sets Richard apart, demonstrating how concepts lead to measurable outcomes and equipping you with tools you can use immediately. Whether you’re starting out or evolving your business, Richard’s workshops offer immense value. Highly recommended for driving growth and sharpening your business practices! More...
Reviewed on Google Maps
Haywyre LLP (Haywyre)
I highly recommend Wright People HR. Richard has been incredibly helpful, excelling at breaking down business processes into easily digestible steps. This has been invaluable in developing a new perspective and improving our business, particularly in relation to profitability and people management. His guidance through workshops and 1-to-1 sessions has been extremely useful. More...
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John Mason
A local partner who really deliver a first class service highly recommended!
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Sarah Smith
A comprehensive HR service that complements our small business.
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Ian Carr
Wright HR help us when we need them with HR issues and we've been hugely impressed with them so far. Helen is thorough, knowledgeable and personable. At times their help has been invaluable and we intend to continue to use them going forward. As a small charity with few resources, they're a comfort blanket we feel we need. More...
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Gary Watton
I have finally decided that my small business required suitable HR support. Wright People Hr Ltd were recommended to me by a friend. My initial meeting with Richard was friendly, relaxed and very professional, I made it clear what I wanted and my lack of knowledge on the subject, my main reason for seeking professional support. Richard explained what he thought was best to have in place for my business taking time to explain the reasons why and what was best practice. I have gone ahead with using the templates and am happy to say that all clients so far have commented on how professional my business is looking when booking new jobs. Richard and Helen are always on the end of the phone to support me with any questions or queries that I may have. I can't recommend Wright People Hr Ltd enough, professional services with no sales talk or pressure. Many thanks for your help and support Richard. More...
Reviewed on Google Maps
Employee Handbooks & Policies
Worried that your employee policies are out of date or non-existent? You’re not alone, but we can help. Having solid employee policies in place is crucial—not just for staying on the right side of the law, but for setting clear expectations within your team. Our best-practice employment policies are watertight, fully compliant with all UK employment laws. We’ve got over 20 policies ready to go. If the law changes, don’t worry —we’ll update your policies for you so you can stay focused on running your business.
Employment Contracts
Worried that your employment contracts aren’t up to scratch or haven’t kept pace with the latest laws? We’ve got you covered. Employment contracts are the law, and we make sure yours are rock-solid and fully compliant with all UK employment regulations.
Our best practice contracts aren’t just pulled from some template—each one is tailored specifically to your business and the unique terms, conditions, and benefits you offer. We take the time to get them right because we know how important these documents are for both you and your employees.
Recruitment
Recruitment can be both pricey and risky, but we’ve got a way to cut down on both. Instead of just focusing on skills, we dig into the right behaviours for your role.
We believe that how well new hires fit with your company culture and get along with their colleagues is more important than their past experience. If they’ve got the right attitude, they can pick up the skills they need. Experience in a similar role isn’t always the best predictor of success—behaviour is what really drives performance.
That’s where traditional recruitment agencies can miss the mark; they’re too focused on CVs and experience. We start by defining what the ‘right person’ looks like for your team. Then, using a variety of channels, we widen our search to include behaviours, not just skills. Our selection process zeroes in on what candidates can truly bring to the table.
Onboarding
Did you know that a third of new hires leave their job within the first 90 days? It’s a sobering statistic that highlights the importance of not just recruiting the right people but also ensuring they’re onboarded effectively. Poor recruitment might be one part of the problem, but poor onboarding can be just as detrimental.
Your recruitment process shouldn’t stop at the job offer. The moment a new hire accepts your offer, their employee experience begins. Effective onboarding is crucial to setting them up for success. That’s where we come in.
Psychometric testing
Ever feel like you’ve got the wrong people in the wrong roles? It’s probably not their fault—sometimes it’s just a case of square pegs in round holes. Everyone has different behaviours and personalities, and the key to success is making sure your people’s strengths align with what your business needs. That’s where psychometric—or behavioural—testing comes in.
Psychometric testing gives you deep insights into how your team members think, work, and interact with others. It’s not just about skills; it’s about understanding the behaviours and traits that drive success in your organisation. By using psychometric testing, you can make smarter hiring decisions, build stronger teams, and help your people grow.
HR Software
HR tasks can be time-consuming and, well, a bit of a faff. Whether it’s booking leave, monitoring sickness, onboarding new hires, or keeping track of appraisals, it all adds up. But it doesn’t have to be that way.
We work with CharlieHR , the best HR software out there, to take the hassle out of HR. With CharlieHR , you can automate the day-to-day tasks that usually bog you down, like requesting and approving holidays or managing sick leave.
But it goes beyond just saving you time. CharlieHR helps you harness the full potential of your team with tools like automatic onboarding and performance review templates. Plus, it tracks and reports on your team’s engagement levels, helping you spot any “warning signs” before they become bigger issues.
Management training
Great businesses are built by great managers. But if your managers aren’t up to the mark, your business might be stuck in a rut. Are your team members underperforming? Are your managers avoiding tough conversations, letting issues snowball until they land on your desk?
We can help. Our management training doesn’t just teach the basics of being a good manager—it builds the confidence and assertiveness needed to truly influence and impact your teams. We’ve trained hundreds of managers, and our bite-sized modules are designed to be practical, engaging, and immediately applicable.
Performance Management
Do the people in your team have clear objectives? Are those objectives based on delivering your business goals? Are your employees truly working to the best of their abilities and reaching their full potential? If not, that’s where effective performance management comes into play. We help our clients set up performance management processes that not only drive personal growth but also fuel business development.
Reward & Recognition
Creating a culture of reward and recognition is essential for keeping your employees motivated, engaged, and committed to your business’s success. By recognising and rewarding the hard work and achievements of your team, you not only boost morale but also drive performance and loyalty. We’re here to help you design and implement a reward and recognition strategy that aligns with your business goals and values.
Employee Wellbeing
When someone in your team is struggling with stress or mental health issues, it can be a challenging situation to navigate. On one hand, you’ve got a business to run, but on the other, you’re dealing with a person who’s in a difficult place. It’s a delicate balance and knowing how to handle it can be tough.
That’s where we come in. We’re not just HR experts; we’re trained to help both individuals and businesses navigate these tricky situations. Sometimes, bringing in an independent expert can make all the difference. We can provide the objectivity and expertise needed to address the issue effectively and compassionately.
Absence management
Frequent absenteeism can be a significant drain on your resources, leading to unproductive days, frustrated team members, and the constant headache of re-planning your workforce. If this sounds familiar, we’re here to help you take control of absenteeism in your business and reduce its impact on your bottom line.
Grievances
Workplace grievances can be tricky to navigate, and if not handled correctly, they can lead to bigger problems, from a demoralised team to costly tribunal claims. If you’re dealing with a grievance—or want to be prepared in case one arises—we’re here to manage the entire process for you, saving you from the stress and ensuring everything is done right.
Disciplinaries
Handling disciplinary issues can be one of the toughest aspects of running a business. Whether it’s dealing with misconduct, poor performance, or repeated absences, these situations need to be managed carefully to protect your business and maintain a positive workplace culture. We’re here to help you navigate these challenging situations with confidence and professionalism.
Leadership Development
Great leaders aren’t born—they’re made. And in today’s fast-paced business world, having strong leaders is more crucial than ever. But not everyone comes equipped with the natural ability to inspire, guide, and lead a team to success. That’s where we come in.
Our Leadership Development services are all about taking your potential leaders and turning them into the real deal—people who can confidently steer your business through challenges, motivate their teams, and achieve great things.
HR Health checks
Ever wonder if you’re really getting HR right? Are you sure you’re compliant with the latest laws? Are you confident that you’re doing everything possible to attract and keep the right people? And are your people truly performing at their best? These are the fundamentals of a successful business, so it’s crucial to know where you stand.
Our HR Healthchecks give you a clear picture of your current HR situation. We look at your entire employee lifecycle—from recruitment to exit—and review all your HR processes against best practices. We’ll help you spot risks, uncover opportunities to cut costs, and show you how to boost performance and profitability through your people. And the best part? It’s free.
Company restructures
Company restructures can be one of the most complex and challenging aspects of business management. Whether driven by growth, changes in the market, or strategic realignment, restructuring requires careful planning and execution to ensure a smooth transition for your business and your employees. We’re here to guide you through this critical process with professionalism and insight.
TUPE
Handling TUPE (Transfer of Undertakings Protection of Employment) can be one of the most complex aspects of managing business changes. Whether you’re selling your business, acquiring another, or outsourcing services, TUPE regulations must be carefully managed to protect employees’ rights and ensure a smooth transition. We’re here to guide you through the TUPE process with expertise and confidence, either with whole or part of the process.
Succession Planning
Creating a robust succession plan is essential for ensuring the long-term success and stability of your business. By identifying and preparing future leaders within your business, you not only secure continuity but also fostering a culture of growth and development. We’re here to help you design and implement a succession planning strategy that aligns with your business goals and values.
Dismissals
Handling dismissals is one of the most challenging aspects of managing a business. Whether it’s due to poor performance, misconduct, or redundancy, the process must be handled carefully to protect your business and ensure fairness for the employee. We’re here to guide you through this difficult process with professionalism and sensitivity.
Redundancies
Managing redundancies is one of the most challenging aspects of running a business. Whether driven by economic factors, restructuring, or changes in the market, the redundancy process must be handled with care and sensitivity to protect your business and support your employees. We’re here to guide you through this complex process with professionalism and empathy.
Settlement Agreements
Ending an employment relationship can be difficult, but a settlement agreement offers a way to resolve disputes amicably and protect both parties. Whether it’s addressing workplace conflicts, redundancy, or mutual separations, we provide expert guidance to ensure the process is handled fairly and professionally.
Workplace issues
Workplace issues, if not addressed properly, can escalate into major challenges, affecting team morale, productivity, and even leading to legal risks. Whether you’re facing a conflict, a performance concern, or a difficult employee situation, we’re can help. Our HR support ensures problems are handled professionally, fairly, and in line with best practices—minimising disruption and protecting your business. We can take the stress out of managing workplace issues, so you can focus on running your business with confidence.
Employee Relations
Effective employee relations are key to maintaining a productive, harmonious workplace. When conflicts arise, whether between colleagues or with management, it’s essential to handle them swiftly and fairly to ensure a positive work environment. Whether it’s resolving disputes, addressing grievances, or fostering a culture of open communication, we can guide you through managing employee relations - or deal with issues directly - in a way that minimises escalation and the time, cost and stress associated with that.
Employee Engagement
A highly engaged workforce is motivated, productive, and committed to your company’s success. It’s crucial to continuously assess the level of engagement within your business and take proactive steps to strengthen it. From measuring engagement levels through surveys, recognition programmes and offering development opportunities to fostering a sense of purpose, we can help you cultivate an environment where employees feel valued and inspired to contribute their best work.
Organisational Design
A well-structured organisation is essential for optimising efficiency, communication, and performance. Organisational design involves defining roles, responsibilities, and reporting structures to align with your business goals. Whether you’re scaling, adapting to market changes, or simply looking to improve internal processes, we can help you design an organisation that's right.