Willow Web Solutions

Business & Goals
• What is the main goal of this project?
• Can you describe your business and target audience?
• Who are your competitors, and what makes you different?

Website Design
• What key features do you need? (E-commerce, booking, blog, etc.)
• Do you have a preferred style or examples of websites you like?
• Will you provide content, or do you need help?
• Do you need SEO or ongoing maintenance?

Graphic Design
• What type of design do you need? (Logo, social media, print, etc.)
• Do you have existing branding, or do you need new branding?
• Where will the design be used?

Technical & Logistics
• Do you have a domain and hosting, or do you need help?
• Do you need integrations with third-party tools?

Budget & Timeline
• What is your budget range?
• What is your ideal timeline?

Our Creative Process

1. Discovery & Strategy
We start by understanding your business, goals, and audience. Through a consultation, we gather insights into your brand, competitors, and the functionality or design style you need.

2. Planning & Structure
For websites, we create a sitemap and wireframes to define structure and navigation. For graphic design, we establish a design direction, ensuring consistency with your brand.

3. Design & Development
We bring ideas to life with a custom design tailored to your needs. For websites, we develop a responsive, high-performing site. For graphic design, we craft visuals that align with your brand identity.

4. Review & Refinements
We present the design for feedback, refining elements to ensure it meets your expectations and objectives. Collaboration at this stage ensures the best results.

5. Testing & Optimisation
For websites, we test across devices and browsers for functionality, speed, and usability. For graphic design, we optimise for print or digital use, ensuring quality and consistency.

6. Launch & Support
Once approved, we launch your website or deliver final design files. We also offer ongoing support, maintenance, and future enhancements as needed.

1. Business & Project Goals
• What is the purpose of the project? (Website, branding, marketing materials, etc.)
• What are the key objectives? (Lead generation, sales, brand awareness, etc.)
• Who is your target audience?

2. Branding & Design Preferences
• Do you have existing branding? (Logo, colours, fonts, style guide)
• Any examples of designs or websites you like?
• Preferred tone and style (modern, corporate, minimal, bold, etc.)

3. Content & Assets
• Will you provide text, images, and videos, or do you need assistance?
• Do you have a brand voice or messaging guidelines?

4. Website-Specific Requirements
• What features do you need? (E-commerce, booking system, blog, contact form, etc.)
• Do you have a domain and hosting, or do you need help setting it up?
• Any third-party integrations required? (CRM, payment gateway, email marketing, etc.)

5. Technical & Access Details
• Existing website login details (if applicable)
• Access to any third-party tools needed (Google Analytics, hosting, etc.)

6. Budget & Timeline
• What is your budget range?
• What is your ideal timeline and any key deadlines?

We love helping businesses grow by creating websites and designs that make an impact. Seeing our clients transform their online presence and attract more customers is incredibly rewarding.

We also enjoy the creative problem-solving aspect—turning ideas into visually stunning and functional designs that not only look great but also drive real results.

Every project is unique, and we love the challenge of crafting bespoke solutions, whether it’s a sleek website, a compelling brand identity, or a seamless user experience.

Most of all, we value the relationships we build with our clients. Working collaboratively and seeing their vision come to life is what makes our work truly fulfilling.

We started our business with a passion for helping small businesses thrive online. After years of experience in web and graphic design, we saw a gap—many businesses struggled with ineffective websites and branding that didn’t convert. We wanted to change that by offering strategic, conversion-focused design solutions that drive real results.

The freedom to be creative, solve problems, and work directly with clients was another huge motivation. We love taking ideas and transforming them into visually compelling, high-performing websites and designs that make a difference.

Most importantly, we wanted to create a business that values relationships, quality, and long-term success, rather than a one-size-fits-all approach. Seeing our clients grow and succeed because of the work we do is what drives us every day.

✅ 24 Years of Experience – With decades of expertise in web design, graphic design, and SEO, we know what works.
✅ Conversion-Focused Approach – We don’t just create beautiful websites—we build them to attract, engage, and convert visitors into customers.
✅ Bespoke, High-Quality Design – No templates or cookie-cutter solutions. Every website and design is tailored to your brand and business goals.
✅ SEO & Performance-Optimised – We ensure your website is fast, mobile-friendly, and ranks well on Google, helping you get found online.
✅ Reliable Support & Website Care – We offer ongoing maintenance, updates, and expert guidance, so you never have to worry about the technical side.
✅ Client-Focused & Transparent – We value clear communication, collaboration, and long-term relationships, ensuring a smooth and stress-free experience.

We take care of the design, strategy, and tech, so you can focus on growing your business. Let’s create something amazing together!

Yes! We provide all our services remotely, allowing us to work with clients across the UK and internationally. Whether you need a custom website, SEO, graphic design, or branding, we offer a seamless online experience with clear communication and efficient project management.

How We Work Remotely:
✅ Virtual Consultations – We discuss your needs via Zoom, Teams, or phone.
✅ Online Project Management – We keep everything organised using email, shared documents, and online collaboration tools.
✅ Cloud-Based File Sharing – We securely share design drafts, website mockups, and final files through platforms like Google Drive or Dropbox.
✅ Live Website Reviews – We provide interactive previews and feedback sessions for websites before launch.
✅ Ongoing Support & Maintenance – We offer remote website updates, SEO improvements, and technical support.

No matter where you’re based, we ensure a smooth, efficient process that delivers high-quality results. Let’s get started on your project today!

As a remote-first business, we’ve always been able to provide our services safely online. However, we’ve made additional changes to ensure our clients feel comfortable and supported:

✅ Fully Remote Consultations – All meetings are conducted via Zoom, Microsoft Teams, or phone, eliminating the need for in-person contact.
✅ Digital Collaboration – We use secure online tools for project management, file sharing, and feedback, keeping everything efficient and contact-free.
✅ Flexible Scheduling – We understand that businesses have faced challenges during the pandemic, so we offer flexible timelines to accommodate changing needs.
✅ Ongoing Support & Maintenance – We provide remote website updates, SEO services, and technical assistance to help businesses adapt to digital demands.
✅ Helping Businesses Shift Online – We’ve supported many businesses in moving online, from setting up e-commerce stores to optimising websites for better digital engagement.

By working remotely and prioritising digital solutions, we continue to provide safe, effective, and high-quality services to our clients.