At Whitehills Care Ltd, we provide exceptional patient centered home care services with compassion, dignity and respect.
We understand that exceptional care makes a difference and our commitment is to ensure that our clients thrive, live comfortably and independently in their own homes.
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What do you love most about your job?
Providing care to some of the most vulnerable people in our society is a privileged position to be in and a very rewarding job.
What inspired you to start your own business?
A senior NHS nurse with over 20 years experience. I wanted a way to continue to provide care in a way that ensured consistency in the quality of personalised care I could provide.
Why should our clients choose you?
extensive experience working in the NHS as a senior nurse and this translates into how the business is run, my recruitment and retention strategies (ensuring I have compassionate, appropriately trained, and competent staff to look after our service users), use of evidence based policies and procedures.
compassionate about patient/service user safety
visible and hands on leader
registered and regulated by the Care Quality Commission (CQC)
Can you provide your services online or remotely? If so, please add details.
We provide domiciliary care services, service not suitable for remote working
What changes have you made to keep your customers safe from Covid-19?
Whilst the COVID-19 guidance has been stepped down, we have emergency preparedness polices and procedures in place that will ensure business/service continuity in the event of any major incidents.
Personal Care
1. washing and dressing
2. preparation of meals
3. personal care
4. companionship
5. administration of medications1.
6. light housework
7. 24 hour live in care
8. overnight care
9. sleep in (for reassurance)
10. sit in (during the day for companionship and reassurance)
11. support services