What sets Walfinch apart is our commitment to personalised, high-quality care delivered with genuine compassion. We don’t just provide a service—we build relationships based on trust, dignity, and respect. Here’s what makes us unique:
Tailored Care Plans – We take the time to understand each client’s needs, preferences, and lifestyle to provide truly personalised care.
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What do you love most about your job?
The opportunity to make a real difference in people's lives. Providing high-quality care isn’t just about business—it’s about giving families peace of mind and ensuring that those who need support receive it with compassion and dignity. I also enjoy building strong relationships within the local community, working with businesses, charities, and professionals who share the same values.
What inspired you to start your own business?
With Walfinch, I saw an opportunity to provide high-quality care with compassion, ensuring families feel supported and reassured. Beyond that, I love the freedom and responsibility that comes with running my own business—being able to innovate, solve problems, and create opportunities for others.
Why should our clients choose you?
Walfinch provides bespoke, high-quality care at home to individuals and families across the UK. We’re different: we aim not just to help you maintain your lifestyle but to enhance your independence and help you live comfortably in your own home.
“What do you want?” is always our first question.
Once we have really listened and discussed what you want, we will work with you to draw up a personalised Care Plan tailored to you.
Can you provide your services online or remotely? If so, please add details.
Walfinch primarily provides in-home care services, which require a personal touch and physical presence. However, we do offer remote support in certain areas, such as:
Consultations & Assessments – Families can discuss care needs via phone or video calls before arranging in-person care.
Client & Family Support – We provide ongoing communication and support remotely to keep families updated on their loved one’s care.
Partnerships & Networking – We collaborate with local businesses, charities, and professionals remotely to enhance care services and community outreach.
While most of our care is hands-on, we ensure that families and partners can connect with us easily, whether in person or remotely.
What changes have you made to keep your customers safe from Covid-19?
At Walfinch, the safety and well-being of our clients and caregivers have always been our top priority. In response to COVID-19, we implemented strict measures to ensure the highest level of protection, including:
Enhanced Infection Control – All caregivers follow rigorous hygiene protocols, including frequent handwashing and sanitization.
Personal Protective Equipment (PPE) – Our team wears masks, gloves, and other necessary PPE during visits to prevent the spread of infection.
Regular Testing & Health Screenings – Caregivers are regularly tested and monitored for symptoms to ensure they are fit to provide care.
Vaccination & Training – Our staff are encouraged and supported in receiving COVID-19 vaccinations and boosters, and they undergo continuous training on the latest safety guidelines.
Remote Consultations & Support – Where possible, we offer virtual assessments and family meetings to reduce unnecessary contact while maintaining high-quality care.
These measures remain in place to protect our clients, their families, and our caregivers, ensuring a safe and reassuring care experience.
Domiciliary Care
At Walfinch, we provide high-quality domiciliary care, helping individuals live independently in the comfort of their own homes. Our dedicated team offers personalized support, including companionship, personal care, medication assistance, and specialist care for complex needs. We are committed to delivering compassionate, professional, and reliable care that enhances well-being and quality of life.
Contact us today to learn how we can support you or your loved ones.
Companionship Care
We provide compassionate companionship care to enhance the well-being of our clients. Our friendly and professional caregivers offer emotional support, meaningful conversation, and assistance with daily activities to help individuals stay engaged and independent. Whether it’s a walk in the park, attending social events, or simply sharing a cup of tea, we ensure our clients feel valued, connected, and cared for.
Respite Care
Respite Care at Walfinch Leicester & Loughborough
Caring for a loved one is a big responsibility, and everyone deserves time to rest and recharge. Our respite care service provides family caregivers with the opportunity to take a break, knowing their loved ones are in safe and caring hands. Whether it’s for a few hours or an extended period, our professional caregivers offer personalised support, companionship, and assistance with daily needs, ensuring comfort, dignity, and peace of mind for all.
Waking Night Care
Waking Night Care at Walfinch Leicester & Loughborough
Our waking night care service provides continuous support and reassurance throughout the night for those who need it most. Whether it’s assistance with mobility, medication reminders, or simply offering comfort and companionship, our dedicated caregivers remain awake and alert to ensure safety and peace of mind. With Walfinch, you can rest easy knowing your loved one is in compassionate and capable hands.
