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Walfinch Kingston and Weybridge logo logo
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Walfinch Kingston and Weybridge

Multiple locations

(14)
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‘21 Certificate of Excellence, 2021

About

Walfinch is a family-run and owned private home care business operating across the UK. We are a National brand providing the highest level of quality, compassionate hourly at-home care.

The Walfinch name is therefore well-known and trusted. Our local Kingston and Weybridge branch is on hand to provide you with personalised hourly care in your area, as and when you need it.

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29 hires on Bark
34 min response time

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Reviews (14)

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4.5/5

14 customer reviews

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15 February 2023

A wonderful company to work for. They are very obliging and solve any problems immediately. Very friendly and always have time to listen to any problems you need advice on. Well done to all the wonderful staff. More...

15 February 2023

I work as a carer since 2013, and i mainly worked for big companies like: Thr good care group, Corinium care, Helping hands and in those companies you are just a number and if you were in a difficult placement it was a long wait until somebody came to see you if they came at all. A lots of time care plans were not in accordance with reality. Walfinch Surrey a small company, they care very much about their carer and their well being and they also care about their clients being good taken care of.very mindful when asked for time off and on the opposite of the bigger companies, i have never been put of work.
Excellent company
More...

15 February 2023

Love working for Walfinch. Standard of clients are good and the company supports us as carers well. Training and support is amazing.

15 February 2023

The team are very caring and accommodating. Thank you for coming to the rescue quickly, with a plan, when my father suddenly needed his care increased.

verified
19 December 2022

Home & Domiciliary Care

Although I described my family's specific care needs this company wasted my time for months, sent me documents to sign in other people's name. Booked an appointment to visit they didn't turn up with out me calling to ask where they were. They wasted my time so now I have a very short window of time to find another care agency. They are time wasters. I have reported them to CQC. Avoid. More...

Walfinch Kingston and Weybridge
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Walfinch Kingston and Weybridge

Reply from Walfinch Kingston and Weybridge

Hello Mrs Boodoo, our sincere apologies form the Walfinch team, this is not how we conduct our business. At the time of the assessments we did misunderstand your requirements and were not able to meet the needs to support your family. The shortage of care support workers puts enormous pressure on our team. I would like an opportunity to revisit with you personally myself and look for a solution that will work for both of us. Take care Tracy.

19 November 2022

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Reviewed on Facebook

16 June 2022

Christies Care is an organisation that is that is truly invested in their employees as well as their clients!👏

Reviewed on Facebook

2 December 2021

Do not use this agency I’ll be contacting the CQC regarding their care & policies, the carers receive very little training, we’ve had an extremely bad experience from this agency

Reviewed on Facebook

verified
31 March 2021

Home & Domiciliary Care

The introductory meeting was very positive. My elderly mother liked both Kathleen and Tracy. Both care managers were friendly and thoughtful and had mother's welfare and best interest at heart. Moving ahead to use the company will depend on everyone's agreement, but I would certainly recommend at least getting an initial assessment visit from this friendly and caring company. More...

verified
23 March 2021

Home & Domiciliary Care

Meeting was informative and positive, covering all my concerns. Looking forward to them starting shortly when our current carers stop.

verified
14 January 2021

Home & Domiciliary Care

All contact has been very professional and we are extremely pleased and satisfied with the service we are receiving.

15 April 2020

training is excellent and really good company to work for very caring about carers

Reviewed on Facebook

15 April 2020

training is excellent and really good company to work for very caring about carers

Reviewed on Facebook

31 October 2019

I was trained & worked with Christies. Great support & very helpful in settling in to UK.

Reviewed on Facebook

9 October 2019

Amazing company, care about clients and staff.

Reviewed on Facebook

Q&As

Enabling others to live in their own homes and communities.

Passionate about caring for others, always adding value to what we do.

We offer personalised, bespoke care packages for all our service users, always allowing them to decide what care they want.

We have ongoing training for all our carers to attend on Covid-19, ensuring their competency with the policy we have for COVID-19. Weekly COVID testing for all staff.

Services

Walfinch is a family-run and owned private home care business operating across the UK. We are a National brand providing the highest level of quality, compassionate hourly at-home care.

The Walfinch name is therefore well-known and trusted. Our local Kingston and Weybridge branch is on hand to provide you with personalised hourly care in your area, as and when you need it.

We provide hourly home care services in the following towns, villages and surrounding areas: