We are small enough to care, but big enough to deliver
We're a local, family run carpet, upholstery and oven cleaning business who operate across the North East. Husband and wife team Derek and Laura started Vulcan Hygiene Ltd (We're now called VH Services) from their home just outside Hartlepool back in 2018.
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248 customer reviews
David
Very friendly and professional business services. The technicians were very helpful and kept me informed on how the job was progressing and highlighting any issues along the way. Can't speak more highly on the job done and the service given More...
Reviewed on TrustPilot
Patricia
did a really good job oven like new
Reviewed on TrustPilot
Tina Naples
First class job of cleaning our armchairs by Josh. Rang as arranged beforehand and did a grand job. We had this done because we were so pleased with a previous job Vulvan did for us. Would definitely recommend. Also, competitively priced. More...
Reviewed on TrustPilot
Mr Brian Hildreth
Excellent service, called me when they would arrive and were on time. They did a very good job and cleaned up after themselves. Would definitely recommend them to anyone who needs their gutters cleaning. More...
Reviewed on TrustPilot
Julie Johnson
Had my shop floor cleaned to excellent service I would highly recommend this company .
Reviewed on TrustPilot
Tina Naples
We have had armchairs cleaned. Come up like new. Lovely staff member. Clean and tidy job. Very reasonable price.
Reviewed on Facebook
Margaret Taylor
Very prompt. Telephone to say what time he would arrive. Excellent workmanship throughout the cleaning of my three carpets. Happily accepted the addition of my stair carpet( with additional cost of course ) I will certainly use them again. More...
Reviewed on TrustPilot
Alison Leeder
Prompt service. Professional attitude. Cleaning process fully explained. Spotless result. Cleaned and tidied up after job complete.
Reviewed on TrustPilot
RJ
Phil proved to be a prompt, efficient and most effective technician who has a good eye for detail, took pride in his work and achieved a highly satisfactory result. Thank you for a job well done.
Peter Jastrzebski
Phil from Vulcan did a cracking job on the oven, practically looks new!! Will definitely use again when the time comes. Easy to arrange and very convenient arrival. Great value for money also!
Suzanne Owen
I was very pleased with the service I received from Dave .
He did a really good job and was informative and friendly
Philip Hughes
A Genuinely nice man who explained everything clearly, was cheerful and friendly. He did an excellent job of cleaning our oven - it now looks like new! The service is prompt and efficient they contact you before to confirm the time of arrival and someone calls you afterwards to ensure that you are happy. we will use them again. More...
Reviewed on TrustPilot
Colin Stratton
Stan is a credit to your organisation, pleasant , knows his job and just gets on with task. Left us with a "new oven" 100 percent satisfaction
Paul Linnett
Carpet Cleaning
Very helpful office staff I had to change the date of the carpet cleaning due to decoration at home. On the day Josh advised me of the time of his arrival and took great care with moving the furniture. Cleaning took about two hours large lounge dining room and stair landing and porch carpets. The carpet a wool carpet was fourth years old and had not been cleaned for decades. I was planning to have the cleaning as a temporary measure before buying new carpets. However the result of the cleaning was excellent and so totally revitalised the carpet that I plan to keep it for the foreseeable future. More...
Rose Sutcliffe
I was delighted with the way everything was handled, from quote to finished job. Phil, who came to do the job, was very respectful of the house and did a fantastic job. Thank you.
Mrs Ginger
Quick reply to request for oven cleaning, came out the following morning. Josh was very polite and worked tidy and cleaned up when he had completed the job. Oven cleaned really well. Would definitely recommend More...
Susan Carey
Was let down by a company coming to clean my oven
Rang Vulcan and they came out same day.
Just moved into property and cooker hadn't been cleaned for years.
Phil and Brandon did an amazing job.Cant tell you how disgusting it was but they worked their magic
So friendly and over the moon with result.Will definitely use again
More...
Anne Whiteley
They came the same day to clean my oven. Excellent service. My oven looks like new!
Janis Carpenter
Carlos was a lovely man who came on time, explained what he was doing, and made a great job
Reviewed on TrustPilot
Margaret Makinson
Excellent company to deal with. Came at allocated time by making contact by phone beforehand. Got on with job quickly and efficiently. Dave is an excellent worker cleaning up as he worked. Very pleased with outcome. Will definitely use again. More...
Reviewed on TrustPilot
Olivia
Carlos did an amazing job and made our oven look brand new again. Brilliant job and would recommend.
Yvonne Haswell
I called Vulcan to clean my oven, which really needed help after the Christmas period, Carlos did an excellent job, the oven is as good as new now. I was informed in advance of the time of arrival, Carlos was really friendly, pleasant and very efficient. I’m very happy 😊. More...
Reviewed on TrustPilot
Mrs Anne Scott
Oven cleaned today, very happy with the result. Clean and tidy everything was covered. I will definitely use them again. Thank you
Reviewed on TrustPilot
Betty wood
I always get my oven cleaned by Vulcan….. very helpful advisors and excellent service. The cleaning technician was efficient and friendly with good manners. Excellent job
Reviewed on TrustPilot
Lisa Sunderland
Pleasant, friendly, funny guy. Kept checking I was happy with the service. Would recommend Carlos to clean any oven. Thdnk you.
Reviewed on TrustPilot
Caroline Mangenie
Josh come to clean my oven and cleaned my sofa too. Really friendly guy, incredibly helpful and did an amazing job of both.
Reviewed on TrustPilot
Sharon
Excellent service
Would highly recommend them…..my oven was just like brand new again.
Liam
Josh did a fantastic job on our oven & microwave, as well as people a great representative for the company
Karla
Absolutely seamless process from start to finish. Carlos did an excellent job and I’m delighted we decided to use Vulcan.
Mark Gibbons
The lad from Vulcan came out and cleaned the double oven . He did a great job and now we have a gleaming oven once again . Recommended 👍👍👍
Reviewed on TrustPilot
J H
Fast, neat and efficient.
Reviewed on TrustPilot
Lisa Snaith
We had our roof cleaned today. Brilliant job. Professional and friendly service throughout.
Reviewed on Facebook
chris
Excellent service, pleasant and conscientious engineer. Competetively priced. Have used in the past and would have no problem recommending. Thank you
Reviewed on TrustPilot
Daisy
Very disappointing and unprofessional service. I booked Vulcan Hygiene for a steam clean of a carpet in a three-storey house. At the time of booking, I clearly explained the layout of the property and that the room was at the top of the house. I was also told that their truck-mounted steam cleaning machine would be suitable for the job. When the operative arrived, he took one look and immediately said the job couldn’t be done because the room was “too high”. He insisted the hoses would have to be run through the entire house, rather than using the far more practical option of feeding the hose through the stair banisters or the top-floor window. No cleaning was carried out, yet I have now been sent a bill for £59. I find this completely unacceptable. The job was pre-agreed, they failed to deliver, and I should not be charged for their lack of planning or capability. I would not recommend this company based on this experience. More...
Reviewed on TrustPilot
Barbara Kerr
A very professional service. Great communication, speedy response. Josh did a great job on our oven. It looks like new. He kept the whole area covered, to protect our floor and worktop, cleared up afterwards and was very knowledgeable, friendly and polite.
Reviewed on TrustPilot
Sarah Mode
Mark was great. Really easy going and did an amazing job of my double oven. This is the second time I’ve used the company and will definitely be using again
Reviewed on TrustPilot
Miss Lawson
the cleaner was on time very clean very good at his job very polite
Reviewed on TrustPilot
Rachael Reynolds
The booking process was incredibly easy, and arranging a time that was suitable. Carlos arrived early and the job did not take long at all. Carlos was professional, efficient, and did an absolutely Sterling job on all very dirty oven! I will definitely be recommended in this service to my friends and family. Thanks Vulcan and Carlos. More...
Reviewed on TrustPilot
Andrew Artley
Stan arrived on time and cleaned five carpets. All carpets now look like new. Stan also cleaned our SMEG range cooker, which is now looking nice and clean. Stan cleaned all mess and you couldn’t tell he had been in our Home. Would recommend! More...
Reviewed on TrustPilot
Megan ward
Josh came and cleaned our carpet , was very friendly and professional
Lewis
Josh was a lovely lad and he’s a decent carpet cleaner aswell
Louise Finch
Received a call from Stephen on the morning he was due, letting me know when he would be arriving. He talked me through the paperwork and explained a further option for cleaning the lounge carpet. Stephen was professional, polite, tidy and chatty. I was asked also if i need any help returning furniture back to the living room. The sofas are looking brighter already and still need to fully dry and the carpet looks new. I wouldn’t hesitate in using Vulcan Hygiene Ltd. again or recommending them. I thought the price was very reasonable too. Many thanks! More...
Reviewed on TrustPilot
Mrs Owens
Stan cleaned my double oven to a very high standard…so much so that I had my washer cleaned as well. Stan was able to do the washer whilst he was here which was very convenient. They offer so many other services as well. Would definitely recommend this company. More...
B Reid
Very pleased with the oven, Josh was very good, nice and pleasant, he told us all about all the other stuff you do, Will definitely recommend this company. Thanks 👍
Kath Turner
Excellent service explained very clearly about what he was going to do. Very pleasant and polite man.
Melissa Richardson
Dave was great he come done my sofas
Reviewed on Facebook
Lorna
Perfect
Dave arrived at the time he told me, we received a courtesy call yesterday with times and we received a call this morning to say will be arriving at 9am.
He was brilliant, oven looks like new, no mess, all tidy. Perfect !!
More...
MrGraemeClark
Excellent, customer service, J Atkinson the engineer, was very very good, methodical, ensured a tidy work area throughout, removed all rubbish and left the work space as it was found. Was accommodating, professional and engaging. Very pleased with the work from Vulcan. More...
Reviewed on TrustPilot
Steve Speight
Great service by Dave from Vulcan and a great company to deal with
Marie
Excellent service. Very happy with sofa deep clean by Carlos.
Carpet Cleaning
Professional carpet cleaning services that include:
- Dry Cleaning
- Steam Cleaning
- Stain and Odour Removal
- Pet Stain Removal
- Stain Protection Treatments
- Wool Carpet Care
Sofa Cleaning
Mobile deep cleaning for sofas, armchairs and other types of fabric upholstery.
- Dry Cleaning
- Steam Cleaning
- Stain and Odour Removal
- Stain Guard Treatments
Leather Cleaning and Restoration
We provide specialist cleaning, repair and restoration services for leather upholstery:
- Cleaning and conditioning
- Stain removal
- Colour repairs
- Scratch repairs
- Burn repairs
- Full leather restorations
Oven Cleaning
Professional deep strip cleans for ovens and cookers
- Professional strip clean in a van mounted dip tank
- Oven servicing
- Oven repairs
- Extractor hood cleaning and filter replacements
End of Tenancy Cleaning
Complete end of tenancy deep cleans that include a full oven clean and carpet clean. We provide services for tenants, landlords and management agents.
Exterior Cleaning
Complete exterior cleaning for domestic and commercial property. Patio cleaning, driveway cleaning, gutter cleaning and roof cleaning. No regrowth guarantee.