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Visiting Angels Doncaster and Bassetlaw

DN21, Gainsborough

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About

A private domiciliary care company providing tailored at home care for adults over 18.
Providing respectful, responsible, reliable care with experience and extensively trained valued carers who have time to provide an un-rushed and caring service that promotes independence, dignity and choice for the client.

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3 min response time

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Reviews (1)

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5/5

1 customer review

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24 August 2018

I’ve worked for Visiting Angels since Feb 18 and l personally am extremely happy to be part of their team. Great employee benefits including extremely fair hourly rate with regular pay increases, my car was recently given a full valet and I won a spa voucher at Tankersley Manor for winning care giver of the month. You are paid whilst completing a comprehensive training programme and office and management are professional yet approachable, they have literally bent over backwards to fit work round me and the hours I am able to do as a single parent, and have promptly dealt with any issues raised. I have a lovely client base that is growing and l regularly receive good feedback from my clients via my manager, who is keen to let me know when I’m doing a good job which is something I think is missing in a lot of work places. As well as 20 days holiday a year, you are paid for travel time between client visits and a generous mileage allowance. There are other perks, such as servicing your vehicle annually and they are constantly monitoring and looking for ways to incentivise staff and show you their appreciation. If you are looking to start a career in or are currently working in the care sector and thinking of changing your employer for one that actually cares about you as much as their clients then I couldn’t give them a higher recommendation. More...

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Q&As

Being able to provide quality care that is professional, unhurried and caring, having time to give people dignity, respect and choice.

I thought there needed to be a better way to deliver care and ensure the carers who do an amazing job are respected for what they do and paid what they deserve.

We listen, we are different, we actually go the extra mile to help our clients and support their families too, by constantly monitoring, adapting and updating our care services to what is needed to promote the best outcomes.

We can provide initial assessments by telephone, email or internet teams/zoom , but our main assessments are face to face either at home, hospital or residential service, all our assessments are free we do not charge and there is no obligation to take our services.

We have a COVID -19 policy and adhere to the Care Quality Commission (CQC) standards.

Services

Care in the home,
We provide care and support for adults over the age of 18, respite, is tailored to help our clients have the best possible care and independence, please call to discuss your needs and how we can help.
We do not charge to come to your home and make an assessment for care.

Personal care can include washing, hair wash, cleaning teeth or dentures, dressing, changing of outfits, it is tailored to your needs and what you require, independence is promoted as much as possible, to enable dignity and choice.
Our assessments are free with no obligation, our personal care calls are a minimum of 1 hour, therefore the client has quality care provided.

Help to support and care for individuals home from hospital, or respite or residential care, that need more time to get used to being back at home or recovering from an illness or operation.
Assesment can ensure care is tailored to the individual and are free, most of our morning calls are a minimum of 1 hour.

We have time to provide care and understanding, our carers are trained to help and support in Dementia and Alzheimers and we ensure our carers plenty time to ensure they work in a unhurried, respectful manner, to promote independence as much as possible and positive relationships.

We ensure that all care is tailored to the client, we work with both private and the NHS Continuing Health Care authorities to ensure the best possible service, which is adapted as required.

We can provide care and support in the home or out should you require support to attend an event or just help going to the shops or park, we can promote independence, light household chores, help with meal preparation or just company with a chat and cup of tea.

We are able to provide night sits as required.