It’s a Service with Love and Care. We are professionals fully registered and regulated by the Care Quality Commission (CQC). We offer support and care specifically tailored to meet the individual’s unique needs and preferences.
We are flexible in the way services are provided making adjustments to meet the needs and preferences of the individuals.
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What do you love most about your job?
Providing comfort in difficult times being a source of compassion to the clients and their families. These are moments not only define our careers but also enrich our lives.
Helping some one regain independency and confidence in their lives.
Its making a significant difference and about leaving a mark on someone's life that betters it, and seeing the tangible results of my passion and hard work. This not only brings joy and satisfaction but also a deep sense of purpose and fulfilment.
Bringing light and a smile in someone's life when they are facing darkness. Its injecting hope and joy where its needed most. With a warm smile, a listening ear and heartfelt encouragement. ' service with love and care'.
Its about providing more than personal care but a human care, being there with the person not just as care giver but as a beacon of support and positivity to both the client and family and friends.
What inspired you to start your own business?
A deep desire to make a meaningful difference in the lives of the others.
At the moment we are faced with social care problems in the country and in our communities, the service will help reduce the strains on the hospitals and in our community. This service will help improve care protocols, help in mentoring the next generation of care givers. Not only that but also providing employment and future training to the care givers who will provide care to us when we need the services in future.
Why should our clients choose you?
Your clients should chose Verona home care service because we are fortified by courage, dedicated to Service with Love and Care.
We offer holistic care honouring the person, being compassionate ,respectful and with empathy.
Through active listening we connect with our clients at a human level , understanding their stories, and crafting care experiences that resonate deeply with their personal life.
Not just hearing their words but engaging with their emotions and experiences behind those spoken and unspoken words.
This help us to ensure that each client receives care that is personalised/individualised specifically to meet their needs and reflects their preferences.
We empower our clients respecting their autonomy and ensuring they are ACTIVE participants in their own care.
Making sure we provide information and support that helps people make informed choices and decisions about their care.
We ensure family and friends have the opportunity and information to be involved with and manage the clients care if they so wish.
Making any reasonable adjustments to the client care and needs.
Can you provide your services online or remotely? If so, please add details.
Our services are domiciliary care / home care delivered in the comfort of peoples homes.
What changes have you made to keep your customers safe from Covid-19?
We will be following Government directives.
Encouraging staff to stay at home if they have covid to avoid spreading it to our clients.
DOMICILLIARY CARE/ HOME CARE
Personal care hygiene
Medication assistance
Dementia
Social companionship
End of life care
Sit in service
Respite care service
Caring for adults over 65yrs of age
Caring for adults under 65 yrs of age
Accompanied visits
Shopping services/errands
Cleaning services.
Laundry services.
