We are a reliable domiciliary care limited company based in Leicester, Devon and Isle of Wight.
Our vision is to promote people's independence, to give people a choice to live their lives to the fullest in their own homes.
We do this by providing well trained, experienced and competent care workers, who are DBS checked, and are suitable to work with the elderly and people with care and support needs.
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What do you love most about your job?
I love the fact that we are able to make positive impact in peoples' lives. When we support people and see positive improvements in their lives, and see the smiles on their faces, we feel proud that we have made their day better, we have been able to touch their lives in a meaningful way. This is priceless to us... I love working with people, whatever their situation or needs, because it gives us the opportunity to discuss with them, how best to support them, and create positive relationship.
What inspired you to start your own business?
I used to work for a care company, where I started as a care worker and worked my way up to a registered manager position. During my time at the company, I observed some gaps in the way individuals were supported, and I was challenged by this, because I saw that people can be supported in more respectful, positive, and impactful way. This became my pursuit, to see that people are supported in ways that promote their independence, respect their choices, uphold their dignity and rights, and ensure their health, safety and wellbeing. At Trinity Independent Care, we continually challenge the status quo, and push boundaries for better outcomes for people.
Why should our clients choose you?
People should choose Trinity Independent Care because we work with people, their family and friends to know what matters to them, what outcomes they expect, and we then work together to co-produce their support plans. And we are committed to seeing that people are supported in ways that promote their independence, respect their choices, uphold their dignity and rights, and ensure their health, safety and wellbeing.
In addition, our staff are well trained, competent, DBS checked, and friendly, and they will work with you to meet your needs and achieve your outcomes.
Can you provide your services online or remotely? If so, please add details.
No, because we support individuals in their own homes, our services are provided in-person and on site.
What changes have you made to keep your customers safe from Covid-19?
We take infection prevention and control seriously, all our staff undergo a mandatory training in Infection Prevention and Control, including use of PPE, and reporting concerns. We believe that through the effective use of PPE and preventive measures such as hand washing and use of hand sanitisers, we will prevent and control infection, and thus, keep individuals safe from infection including Covid-19.
Our Home Care Services
We support people with the following needs:
1. Home Care (personal care, shower/wash, transfer using equipment and aids, meal preparation, feeding, medication, and others).
2. Live-in Care (24/7 support, overnight support in your own home).
3. Social & Companion (support to access the community, attend appointments, emotional support, shopping, social activities, travels and holidays).
4. Family relief or Sit-in (we look after your loved one, while you attend to other commitments, go for a night out, travel, or go on a holiday).
5. Cleaning and Gardening (we support with deep cleaning, light cleaning, decluttering, overgrown garden, or just lawn mowing).
6. We support people with special needs.
