TKR Management is a specialist HMO Management company.
20+ years HMO Management experience.Rent Smart Wales Licensed Agent, UKALA Member, CMP Certified,PRS, NRLA, IOSH Managing Safely certified.
4 customer reviews
Dan
We purchased an HMO 11 months ago, that Tarun was already servicing the property. We decided to continue contracting the management to Tarun, which was a huge mistake.
A contract was not signed with Tarun
Quality of Service
The tenants said they had not seen anyone from the agency for the last 6 months, even though Tarurn said he was often at the property. I have listed several issues that have so far been raised to us by the new management company;
• There was a leak under the kitchen sink, which had caused water damage, this had been going on for a while
• The fridge had been broken for a while
• There was a large hole in the living room wall
• The extractor fan was broken, caused by excessive mold
• The garden is completely overgrown, and because of the rubbish that had been dumped, it was overrun with rats
I feel sickened that I own a property that other humans are renting in this condition. All these things could have been fixed, and the property was being managed correctly.
Excessive Fees
In addition to poor quality of service, we were charged a high 15% management fee, plus billed for the following;
• Finding fee for each tenant
• A tenant set up fee (I have still no idea what this is)
• An inventory fee
• A check-in fee for each tenant
• A checkout fee for each tenant
• A renewal fee for each tenant
• The time Tarun charged for his time for a late delivery that he had organized/scheduled
• There is still some ambiguity about one of the rooms rents
• But I think the final straw that broke the camel’s back was when Tarun withheld tenants' rent for a 3-month termination notice for breach of contract when we had not signed the contract. When we requested for our money back, he told us to take him to court.
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Scott Andrews
TKR management have been brilliant assisting us on our fledgling property journey. We are seeing profits we thought we would never see, and all without any stress or hassle due to the high level of service and work put in by TKR management. I would fully recommend this business to both large portfolio landlords and newbies like us. More...
Reviewed on Facebook
Darren Chetty
Reviewed on Facebook
Nick Menezes
TKR Management have transformed my HMO to be a very profitable and stress-free investment. They look after everything - including finding new tenants quickly, collecting top-ups, organising and managing any repairs and improvements to the property. TKR Management are reliable, incredibly hard-working, and very professional. Most of all they are extremely passionate about ensuring my HMO investment has the best returns possible. I strongly recommend them to anyone who has a HMO investment. I am more than happy for anyone to PM me with any questions or to discuss my experience with TKR Management. Nick Menezes More...
Reviewed on Facebook
What do you love most about your job?
Building Long Term Relationships (Investors, Landlords & Tenant), Customer Satisfaction
What inspired you to start your own business?
Lack of agents focusing purely on HMO Management.
Any agent today has a very broad portfolio (single lets, multiple lets).
Wanted to address the pain points that landlords face today.
Why should our clients choose you?
We excel in the following
Tenancy Find
Tenant Retention
Repairs & Maintenance
Legal Compliance
Can you provide your services online or remotely? If so, please add details.
We provide our services remotely.
We use technology to enable us to work remotely.
What changes have you made to keep your customers safe from Covid-19?
We have followed all the government guidelines to protect our customers.
HMO Management
Specialists in HMO Management
Tenancy Find
Rent Collection
HMO Compliance
Repairs & Maintenance
Tenant Eviction
Tenant Retention