Outstanding private home care and support for people in our community...
Taylors of Grampound is reinventing Home care. We want people to advance in years in their own homes with affordable care and support whenever they need it. Seeing the extra lease of life this gives to families is the main reason we’re so passionate about what we do.
Show more
Verified business
20 customer reviews
Alison
Reviewed on Google Maps
Ben Dyer
Fantastic company and incredible management. Not an easy profession but these guys absolutely boss the market. Flawless!!!!
Reviewed on Google Maps
Gertrude Nhau
Lovely Staff they communicate so well with new staff and sound a very good company to work for.
Reviewed on Google Maps
Tracy Newstead
As a mother who has a son living with autism,anxiety and sometimes challenging behaviours,I can 100% highly recommend Taylors of Grampound and there amazing staff and office workers My son has now been supported with Taylor’s staff for around two years offering support to him to engage the community as he is vulnerable and at risk of social isolation Staff have been outstanding and incredible going above and beyond for my sons needs with challenging times and also helping him achieve milestones Also support and a friendly ear has also been on hand to offer support for myself when I have worries and also to share the fantastic work staff have done with my son and even office staff working behind the scenes finding the right workers for my son and changing schedules to suit my sons needs Thank you Taylor’s from a very happy Mum who is now able to still love and support her son and also be able to achieve her own goals in going back to work to have a happy home and work balance
Reviewed on Facebook
Maggie Champion
Supportive, approachable, fair. They listen if you have a problem and work with you to resolve any problems. I left for 16 days but so glad to be back. Very organised company
Reviewed on Facebook
Doreen Bailey
I have been a client of Taylors for nearly three years I have a carer 3 times daily yay & always look forward to them coming to help me Nearly always able to have a good laugh & joke with them Some of them even call me Mother They are always helpful if I want anything done - in particular I would like to mention Vicky for what she has done in the past few days I have had a few problems but on Wednesday I had to have the plumber here as my water was too hot To cut a long story short The plumber turned the water off for safety reasons - hence no water When Vicky went home she took flasks with her & went around her family to see if they had any water containers she could bring water to me in It’s not easy working normally with no water but Vicky coped Yesterday I was really down in the dumps but she talked me out of it I know I must have been a problem at times for her but She has never complained once Always got A smile. Thank you Vicky
Reviewed on Facebook
Leigh Nimmo
Well now I think I’m the new Mary Berry after Rachael’s birthday ????. Poor Amy Kearney almost had a heart attack when I decided to make my son in-laws Adam Growcott birthday cake. Especially since he’s not a cake eater. So I decided as he’s a health fanatic I would make a protein bar cake, well lots of little ones. I spent ages collecting lots of recipes on Pinterest all ready for the bake off. Well I needn’t have bothered With all that research as when I got to the shops I wouldn’t listen to a word Amy was saying, so we had rolled oats, porridge, muesli, granola and array of nuts dried fruit, whey powder And God knows what else , basically anything that looks healthy. Amy said she would take care of the melting of coconut oil and some syrup just in case I burnt myself and I was in charge of getting all the ingredients out and at the same time as we putt the rolled oats under grill to toast, Well after second tray of oats I got cocky and decided I could do the oats all by myself , as the poor girl had been crossing her legs for ages so as she ran up stairs, I instantly forgot what I was doing, ???????? Only remembering when I couldn’t see Amy for the smoke As she ran back downstairs . After all that, it was Only then we realising we didn’t have to toast the oats if the bars are being baked in the oven . So by this time I didn’t give a monkeys what went in the bowl. Amazingly they turned out really good, four different flavours packed full of protein and goodness and with love and lots of swear word and a stressful moment when I decided it would have been easier just to buy the bloody bars at Asda . Well it’s little Lola’s birthday next week and I’m going to make her cake, she wants one like mummy’s ???????????? So Amy Kearney if you want to go sick ..next week I’m giving you a heads up now ???????????????????? Amy is so good I’m not sure how the poor girl hasn’t lost her marbles and it’s not like I can give her any of mine they got lost years ago More...
Reviewed on Facebook
Leigh Nimmo
This post is a little long winded but bare with me. I have to real on help from others just to do normal day to day tasks, so when I decided I wanted to make a birthday cake for my beautiful daughter Rachael Growcott , if you could have seen the look on my carer Amy Kearney face was priceless. After all my strokes and fitting on a daily bases, I'm not safe around Knives cooker firer, well any thing I can harm my self with???. So Amy Kearney is worth her weight in gold as she will help me with any thing. Even if she thinks bloody hell here we go. So after not bakeing any thing for ten or more years she help me make the cake I wanted for Rachael. Just getting ingredients was a night mare my trolly was full of any thing I thought was cake related and Amy was putting it all back as we went. I covered Amy, my kitchen in cake mix, as I fitted while use a electric whisk so it was like a comedy sketch, as whisk out bowl tightly grip in my hand flicking mix ever where. But it was all worth it. So please and thanks to Amy,s help look at this xx More...
Reviewed on Google Maps
Rosemary Brown
"I intially joined Taylors in 2006 as a Support Worker and have had the opportunity to see first-hand how career opportunity and diversity of is both possible and actively encouraged within the company. After getting to know the ropes working as a Support Worker for Taylor's, an opportunity came up to switch roles and work in the data department. Due to prior experience in this area, I swiftly became Data Manager for the department and in the last year have been promoted to Office Manager. It's a busy job and not without its challenges but I am surrounded by a great team and always receive lots of support.Having a clear understanding of the challenges our Support Staff face each day helps greatly in my new role and I enjoy working with a fantastic team of Care Staff who I can honestly say consistently strive to deliver the highest quality of care possible. What's really nice about my new role is that I still get to speak regularly with our clients and have also been able to build relationships with our colleagues from the NHS and Local Authority who we work closely with on a daily basis. I thoroughly enjoy my daily work with Taylor's and really can't see me working anywhere else . I love it!" More...
Reviewed on Google Maps
Doreen Bailey
I am a client with Taylor’s & am looked after very well Tha carers are all very good Nothing too much trouble at all
Reviewed on Facebook
Tim Kerry Clift
Fantastic carers, top company.????
Reviewed on Facebook
Steve dickson
I have worked for Taylors for over 5 years now. It is great to work as a team and everyone is so friendly! I am well supported by my seniors. Taylors is a forward thinking company and encourages staff to be a part of the growing business. Couldn't imagine working anywhere else More...
Reviewed on Google Maps
Gary Lockwood
Worked in the Taylor’s family for nearly 8 years . Every day is different and I’ve always got a smile on my face ???????? thanks peeps ????????
Reviewed on Facebook
Steve Dickson
I have worked for Taylors for over 5 years now. It is great to work as a team and everyone is so friendly. I am well supported by my seniors. Taylors is a forward thinking company and encourages staff to be a part of the growing business. More...
Reviewed on Facebook
Tracey Thomas
I have worked for Taylor's for 5 years and they are a lovely company to work for, very understanding, caring and considerate employers. I give my clients 100% care and attention and they are always very well looked after. it's a pleasure to work for Taylor's of Grampound More...
Reviewed on Facebook
Jill Chitty
This is a care company that genuinely cares. Loved by customers and staff they have integrity and put their customers at the heart of all they do.
Reviewed on Google Maps
Vicky Mooney
I have worked for Taylors for almost 8 years ,I love my job and feel very supported by all managers.Clients are lovely too its like we are a big family ????????
Reviewed on Facebook
Jenny Louise King
I started my career in care with Taylors 13 years ago. The training I had at this work place has stayed with me for all these years and inspired me to train others in the same way as an NVQ assessor. With love, respect, passion, dignity, high standards, values and morals. This company I would trust with my own loved one as I know they would be in good hands. Thank you Taylors More...
Reviewed on Facebook
Teresa Kerr Allday
I'm in my twelfth year at Taylors of Grampound Ltd, I think that says it all. best company I've ever worked for.
Reviewed on Facebook
Karen Taylor
Very friendly and capable care company. The staff are all very friendly, and more importantly, they do really care about the clients they look after. A good company to work for, I wouldn't hesitate to recommend them. More...
Reviewed on Google Maps
What do you love most about your job?
We are passionate about people, hence our strap line is "your care is our passion". We want people to advance in years in their own homes with affordable care and support whenever they need it. Seeing the extra lease of life this gives to families is the main reason we’re so passionate about what we do.
Covering the South West, we’ve become the home care provider of choice to hundreds of clients since 2003. Our carers go the extra mile to support our customers and get to see first-hand the peace of mind that their ongoing support provides.
What inspired you to start your own business?
Taylors of Grampound is a leading private home care company based in Cornwall founded in 2003 by Trish Taylor. Trish had many years of experience in the health sector and struggled to accept the standards of personalised care within the community. From this, the concept of Taylors of Grampound was born. With the creation of the company, Trish was able to employ people that were caring and dedicated to helping others remain in their own home.
Trish retired in 2017 therefore Claire Taylor-McHale and Kevin Taylor-McHale are the owners and Directors of Taylors of Grampound. Claire and Kevin learned from both personal and professional experience the importance of a reliable, responsive and top-quality support service for people within the community. They share a desire to improve the quality and value of care across Cornwall and are inspired to build the Taylors of Grampound business.
Now a leading private home care company based in Cornwall they are determined to grow a new type of social care business that improves care standards across communities. Claire and Kevin are passionate about providing fun, relevant and quality training to their staff. They believe the process of acquiring high-quality care services should be available and easy for all.
Why should our clients choose you?
Peace of mind. At Taylors we pride ourselves in delivering a service that is professional, caring and passionate in all that we do. We want to ensure that you are fully supported and
work with you from the very beginning.
• Care is provided 24 hours a day, 7 days a week.
• The provision of Live-in care is quality care which is tailored to your individual needs.
• Our services are available on both a long-term and short-term (respite) basis.
• Regular checks are carried out by care managers, ensuring quality of service, safety and security.
• Reviews of care requirements are carried out 6 monthly or as per a change
• You will receive ongoing companionship and support from your supportive and friendly Care workers.
• The cost of Live-in care is comparable to many residential and nursing care homes.
• Having a caregiver living with you, gives you a devoted person helping you to achieve as much independence as possible.
• Helping you to stay surrounded by your favourite things and memories.
• Helping you to maintain relationships with family, neighbours and friends in your local community.
• We are registered and regulated by the Care Quality Commission CQC.
Within Taylors of Grampound, much work is done to ensure that a person has the right level of Live-in care and support that they require. This will vary from person to person; we always respect the individual’s needs.A care assessment will be arranged at a date and time that suits you and one of our care assessors will come and carry out an assessment of your needs, requirements and preferences. This assessment will also outline the level of care required and the costs for this.
Each individual care plan and risk assessment is put together in confidence with those that are familiar with existing routines and needs. Each care plan is arranged just how you like it and is designed to meet existing preferences for medications, meals, naps and activities that you like to do. As your needs change, a one to one care plan offers the flexibility to change with those needs.
Can you provide your services online or remotely? If so, please add details.
Unfortunately our services are face to face. However, we do offer online Health & Social Care training face to face and online through our sister company, Mitera Training Academy.
What changes have you made to keep your customers safe from Covid-19?
We comply with the Workplace (Health, Safety and Welfare) Regulations 1992.
Live-in Care
Our Live-in Support service means you or your loved one is provided with full time care and support in the comfort of your own home. Our carer will live with you, and provide you with the level of support that you choose in a way that you choose.
Our Live-in care service can be used as an ongoing package of care, a short reablement package or respite care to provide a carer or family break.
As part of the Live-in care service our carers will also assist with personal care needs, medication needs, assist with social activities, nutrition and hydration and household tasks.
At Taylors we pride ourselves in delivering a service that is professional, caring and passionate in all that we do. We want to ensure that you are fully supported and
work with you from the very beginning.
• Care is provided 24 hours a day, 7 days a week.
• The provision of Live-in care is quality care which is tailored to your individual needs.
• Our services are available on both a long-term and short-term (respite) basis.
• Regular checks are carried out by care managers, ensuring quality of service, safety and security.
• Reviews of care requirements are carried out 6 monthly or as per a change
• You will receive ongoing companionship and support from your supportive and friendly Care workers.
• The cost of Live-in care is comparable to many residential and nursing care homes.
• Having a caregiver living with you, gives you a devoted person helping you to achieve as much independence as possible.
• Helping you to stay surrounded by your favourite things and memories.
• Helping you to maintain relationships with family, neighbours and friends in your local community.
• We are registered and regulated by the Care Quality Commission CQC.
Within Taylors of Grampound, much work is done to ensure that a person has the right level of Live-in care and support that they require. This will vary from person to person; we always respect the individual’s needs.A care assessment will be arranged at a date and time that suits you and one of our care assessors will come and carry out an assessment of your needs, requirements and preferences. This assessment will also outline the level of care required and the costs for this.
Each individual care plan and risk assessment is put together in confidence with those that are familiar with existing routines and needs. Each care plan is arranged just how you like it and is designed to meet existing preferences for medications, meals, naps and activities that you like to do. As your needs change, a one to one care plan offers the flexibility to change with those needs.
Supported Lifestyles
Disability is NOT Inability. You have the right to develop and maintain friendships, take an active part in our society and lead a fulfilling and enjoyable life.
We are family run company and everything we do is about valuing and supporting people. Everyone is different and it is that vital your care and support is tailored to your individual needs.
To achieve this, we take time to get to know you and put your preferences at the centre of everything we do. Our staff support you to create a person-centred plan that tells us how you want to live your life now and in the future.
Through a range of communication tools, we ensure that you are involved in the development of your own Care and Support plan. We’re committed to supporting you in a way that works for you; with reliability and consistency. You and your loved ones can be assured that your needs are at the centre of all we do.
Whether it’s supporting you in your own home, in the community or in a specialised facility, we enable you to live as independently as possible. Our Supported Living and Outreach service provides support for people with a range of conditions: • Learning disabilities
• Physical disabilities
• Brain injury
• Age related illness
• Physical disabilities
• Complex care needs
• Mental health conditions
• People in transition
• Autism
• Sensory loss
• Challenging behaviour
We provide support from a few hours a day to 24 hours a day, including overnight support when needed. This can include many things, like supporting you to get up and get dressed, help you to develop friendships and relationships, and become active members of your community.
We meet with you and your family so that we can develop an understanding of your life story, any support or communication needs you might have.
We work in partnership with Local Health Professionals such as social workers, community nurses, and specialists such as Speech and Language Therapists, Physiotherapists and Occupational Therapists.
For everyone at Taylors, our values are what unite and guide us to deliver the best service for you. Our fundamental aim is to support opportunity, choice and success, and our values enable us to do this every day.
Daily Support
If you’re finding it difficult to cope with daily routines, such as washing, dressing or getting out and about, it shouldn’t mean sacrificing the control, choice and independence that make you who you are.
You should be able to have the life you know and love, all while getting the care and support that you need. Your home is where your heart is. It’s where your memories are and where you feel comfortable and safe. Your home is where you can be free and can be yourself. You should be able to stay there, whatever care and support you need.
This means that you can maintain your independence in familiar surroundings with peace of mind that you’re always being supported.
We are a family run care service. There’s no underestimating the importance of family.
It should always come first. You should be able to see those closest to you throughout your life.
We provide affordable, flexible home care services to adults of all ages who require assistance including those with disabilities, the elderly or frail and those recovering from operations, accidents or illnesses. Whether you need support by the hour, overnight, or on a live-in basis, we provide quality support staff to help in your own home.
Our support staff have experience in a wide range of complex care needs. We can help with daily living tasks like washing, bathing and dressing, preparing meals and support with eating to more complex care and support like assisting with PEG feeds and tracheostomy care. You can stay in your own home, continue to see your friends and family, and maintain the hobbies and interests that make you who you are.
• Client led service – we offer a ‘meet and greet’ service and a full assessment before
a care service begins. We make sure we completely understand your care/support
needs.
• Highest standards – Our support staff are checked and trained to the highest standards by our sister company, Taylors Academy.
• Quality assurance – We have internal systems in place which monitor the full care service. This ensures that we are offering the highest quality service to our clients.
• Client confidentiality – Customer information is only shared once your written agreement is in place and always on a ‘need to know’ basis.
• Transparent culture – We have an open-door policy so that clients have regular contact with a member of the management team.
Our support staff are trained and qualified in a range of skills, including elderly and dementia care, care for people with disabilities and complex needs and for people who display challenging behaviour. Our support staff recognise each person as an individual with a range of unique personal interests and aspirations.
