At SureCare, we’re committed to providing exceptional care services for all stages of life’s journey.
Since 1994, our care services have expanded across the country. From our initial work in personal care and support, we now provide care for babies and young children, people with disabilities and those affected by dementia.
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10 customer reviews
Beverley Rodgers
Home & Domiciliary Care
I can't comment on the care aspect of this company as I used them for the domestic service. I found them to be very inefficient and a waste of money. Hence the 1 star
Mwansa Esther
Meeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you via Email:kirklandtina7@gmail.com WhatsApp: +1 (970)638-3982 Facebook: Kirkland Tina More...
Reviewed on Facebook
Courtney Jay
I’m not sure about the rest of the company but Southend needs urgent attention. Care staff will: leave vulnerable people alone if they have covid, leave them sitting in poo for days, leave soiled and dirty items around, won’t give a basic wipe over dirty equipment, won’t shower clients, have an attitude to clients and do the absolute bare minimum. Staff and managers in the office need to urgently address their care staff. Not all clients have family to address this kind of behaviour so I can only imagine how many other elderly clients are suffering because of this company. More...
Reviewed on Facebook
Vicky Thornton
a 6 minute lunch call, by the southend branch is extremely unexceptable! and to reapeatly lie in a book that all ok on leaving when family have to come and finish the call because it has caused distress!
Reviewed on Facebook
Steph Spragg
I don’t even know where to begin!! • There was no structure as to training vs shadow shifts (the latter seemed to be on an ad-hoc basis) • Mucking in out of initiative during shadowing seemed to be the status quo when if mucking in is needed it should be out of delegation (clue is in the name surely? ?), and management had the nerve to say I wasn’t showing initiative • They don’t pay for shadow shifts when surely this is a given if not a legal requirement • I got formally assessed without much warning beforehand and during that time I was expected to change a urostomy bag and know what to do just from observing alone... I thought people needed to be properly trained before undertaking this task - hospitals and care homes train in catheters et al so why is domiciliary care/nursing any different?? Avoid like the plague!!! More...
Reviewed on Facebook
Debbie Hayes
I have worked in SureCare Chester for the last 18 months. Fantastic team and great support
Reviewed on Facebook
Jill Adair
Lovely carers and understanding administration. Cannot thank them enough... will miss all of you lots xxxx
Reviewed on Facebook
Stephanie Booth
The surecare team was caring for my mum patricia booth for a short time last year unfortunity patricia died on the 18 th december 2016 the surecare team was excellent and polite when they came to the house to care for her thank you for time stephanie and peter booth
Reviewed on Facebook
Lucy Dean
Reviewed on Facebook
James Oliver
Reviewed on Facebook
Home Care
