SureCare Salford & Manchester Home Care services are available to anyone wishing to receive assistance in their own homes – from older people looking for care and companionship to those in need of support for disabilities or complex care needs.
Show more
19 customer reviews
Mwansa Esther
Meeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you via Email:kirklandtina7@gmail.com WhatsApp: +1 (970)638-3982 Facebook: Kirkland Tina More...
Reviewed on Facebook
Parts Depo
very polite and helpful staff cant reccommend enough
Reviewed on Google Maps
Mrs A Yarwood
Home & Domiciliary Care
Excellent communication skills, professional, knowledgeable & interested with a refreshingly positive outlook. Fingers crossed a suitable package will be available as we are looking forward to working with this organisation.
Leanne Brooks
Since Sure Care has started looking after my Nan, her day to day life has significantly improved. The professional and compassionate care provided by Sure Care's dedicated team has made a real difference to her overall wellbeing. The caregivers are not only highly skilled but also show great empathy and understanding towards my Nan's needs. They have developed a close relationship with her, which has helped her to feel comfortable and secure in their care. The caregivers are always willing to go above and beyond to make sure that my Nan's needs are met, and she is happy and content. More...
Reviewed on Google Maps
Melissa Grime
Would highly recommend!!
Reviewed on Google Maps
Lauren
Reviewed on Google Maps
Umar Sarwar
Caring for my grandparents these guys do an amazing job day in day out, cant thank you enough, your team is amazing.
Reviewed on Google Maps
Awais Nawaz
Brilliant management. Definitely Recommend
Reviewed on Google Maps
Alan Cavanagh
After dealing with the transport side of his company I can only vouch for his integrity and excellent business model he has used which means he is dependable hard working and honest and I hol him in the highest esteem
Reviewed on Google Maps
Lyn Waterworth
Home & Domiciliary Care
Very professional and very understanding of my needs.
Bolton Breakers
Reviewed on Google Maps
Courtney Jay
I’m not sure about the rest of the company but Southend needs urgent attention. Care staff will: leave vulnerable people alone if they have covid, leave them sitting in poo for days, leave soiled and dirty items around, won’t give a basic wipe over dirty equipment, won’t shower clients, have an attitude to clients and do the absolute bare minimum. Staff and managers in the office need to urgently address their care staff. Not all clients have family to address this kind of behaviour so I can only imagine how many other elderly clients are suffering because of this company. More...
Reviewed on Facebook
Vicky Thornton
a 6 minute lunch call, by the southend branch is extremely unexceptable! and to reapeatly lie in a book that all ok on leaving when family have to come and finish the call because it has caused distress!
Reviewed on Facebook
Steph Spragg
I don’t even know where to begin!! • There was no structure as to training vs shadow shifts (the latter seemed to be on an ad-hoc basis) • Mucking in out of initiative during shadowing seemed to be the status quo when if mucking in is needed it should be out of delegation (clue is in the name surely? ?), and management had the nerve to say I wasn’t showing initiative • They don’t pay for shadow shifts when surely this is a given if not a legal requirement • I got formally assessed without much warning beforehand and during that time I was expected to change a urostomy bag and know what to do just from observing alone... I thought people needed to be properly trained before undertaking this task - hospitals and care homes train in catheters et al so why is domiciliary care/nursing any different?? Avoid like the plague!!! More...
Reviewed on Facebook
Debbie Hayes
I have worked in SureCare Chester for the last 18 months. Fantastic team and great support
Reviewed on Facebook
Jill Adair
Lovely carers and understanding administration. Cannot thank them enough... will miss all of you lots xxxx
Reviewed on Facebook
Stephanie Booth
The surecare team was caring for my mum patricia booth for a short time last year unfortunity patricia died on the 18 th december 2016 the surecare team was excellent and polite when they came to the house to care for her thank you for time stephanie and peter booth
Reviewed on Facebook
Lucy Dean
Reviewed on Facebook
James Oliver
Reviewed on Facebook
What do you love most about your job?
I love the fact that we can provide good quality care and support to those that need it. I believe that everyone should receive the best care. I would expect my staff team to look after a client as if they were part of their family. I would not expect any of my staff to do something that I would not do myself. At SureCare Salford & Manchester we pride ourselves on being a family run business. We are aware of the constraints in health & social care and fully understand that it may be difficult for individuals to prioritise what level of care they need due to funding elements. We aim to tailor all care packages to the needs of the clients rather than from a business perspective.
What inspired you to start your own business?
We are a family run business and decided to open up a Franchise so we could provide a good quality service based on our own values. We have been carers ourselves for family members and I myself have had my own personal experience with Dementia and supporting my own father who was diagnosed with Vascular Dementia and sadly passed away during COVID from his condition. Having dealt with our own losses, it allows us to be more empathetic, caring and compassionate which I believe is key in all aspects of care. At SureCare Salford & Manchester we want to stand out from our competitors, we know that choosing a care provider can be difficult, you need to feel assured that we as a provider are going to do exactly what we say we are going to do.
Why should our clients choose you?
We are a small team and pride ourselves on quality. As the Registered Manager of SureCare Salford & Manchester , I am responsible for the staff recruitment and training. I am an accredited Train the Trainer in First Aid, Medication Awareness and Moving & Handling.
We also provide ongoing support to all staff whilst they are providing care services to our clients, this is usally done by workplace observations and spot checks.
Can you provide your services online or remotely? If so, please add details.
We cannot provide services online or remotely. All of our services are provided in the clients own home, supported living or care home settings.
What changes have you made to keep your customers safe from Covid-19?
As a service we have ensured that all the staff have completed the relevant training which includes Infection Control and Coronavirus for Healthcare Workers. The staff are also provided with PPE which they are expected to wear throughout any personal care tasks. Staff are not expected to wear face masks, however if a client specifically requests that the staff member wears a face mask then they will oblige.
Home Care Services
Home Care
Live In Care
Home Services
Respite and Holiday Care
Dementia and Alzheimer's Care
