Sure Grace Ministries care agencies ltd

Yes, at SGM Care, we bring all the necessary equipment and supplies required to provide the highest level of care. Our caregivers are fully equipped with personal protective equipment (PPE) to ensure safety, as well as any additional tools or devices needed to assist with specific care plans.

What I love most is making a genuine difference in people’s lives. There's something incredibly fulfilling about seeing a client feel safe, heard, and cared for—especially in the comfort of their own home. It's the small moments of connection, the trust that’s built, and the joy that comes from giving someone back their independence that truly inspire me every day.

I was inspired by a deep passion for quality, person-centered care—and a desire to do things differently. After working in the care industry, for over 13 years, I saw how often families struggled to find reliable, compassionate services they could trust. I started SGM Care to bridge that gap, to create a service that values dignity, empathy, and personalized care above all else. I wanted to build a team that treats every client like family.

Clients should choose SGM Care because we lead with heart and deliver with excellence. We’re not just caregivers—we’re companions, advocates, and trusted partners in your loved one’s journey. Our services are tailored, our team is highly trained, and our approach is always personal. We’re here 24/7, because true care doesn’t clock out—and neither do we.

Yes, SGM Care offers a range of services that can be provided online or remotely, ensuring that our clients receive the support they need, no matter the circumstances.

Our remote services include:

Virtual Care Consultations: We offer virtual assessments and care consultations to help determine the best care plan for you or your loved one. This allows families to stay involved in the care process from a distance.

Telehealth Services: For certain health management needs, we can arrange telehealth appointments with healthcare professionals, providing medication monitoring, symptom checks, and general health support via video calls.

Caregiver Check-ins: We provide regular virtual check-ins with caregivers to monitor well-being, review care plans, and offer emotional support.

While we specialize in in-home care, our remote services are designed to complement and enhance the in-person care experience, ensuring continuity and peace of mind for families.

At SGM Care, the health and safety of our clients and caregivers has always been our top priority. In response to COVID-19, we implemented a series of rigorous protocols to ensure the highest level of protection for everyone involved in our care services.

Our safety measures include:

✅ Enhanced Hygiene Practices: Regular handwashing, sanitization of high-touch surfaces, and use of hospital-grade disinfectants in all client homes.

? PPE Usage: All caregivers are fully equipped with personal protective equipment (PPE), including masks, gloves, and aprons during each visit.

? Regular Testing: Routine COVID-19 testing for all team members, along with strict symptom monitoring and isolation protocols if exposure occurs.

? Minimized Contact: Limiting in-person contact when possible, while continuing to provide essential care and companionship safely.

? Ongoing Training: Our staff receive continuous updates and training on the latest government and public health guidance to ensure compliance and safety.

We remain committed to adapting our services as needed, so that families can continue to rely on us for safe, consistent, and compassionate care.