At Smithridge Homecare Ltd, we believe that homecare is not just about providing assistance—it’s about enhancing the quality of life for every individual we serve. What truly sets us apart from other homecare agencies is our commitment to personalised care, compassionate relationships and exceptional service that’s tailored to meet the unique needs of each client and their family.
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1 customer review
Helga
Smithridge staff have been caring for my elderly friend who I care for. The carers are reliable, friendly and get along well with my friend which is important. It’s important for my friend to interact and feel cared for by her carers. They do their best to send the same carers so relationships can be built. The office staff are always empathetic. They listen and take on board any questions or concerns I have and they act on it to put things right. You may ask why 4 stars and not 5; this because as with everything in life things are not perfect but Smithridge do their very best. My friend and i are more than happy with the service. More...
Why should our clients choose you?
At Smithridge Homecare, we don’t just provide services—we create a personalised care experience that enriches the lives of our clients and their families. Here’s why families trust us to care for their loved ones:
1. Personalised, Client-Centred Care
Every person is unique and so are their care needs. At Smithridge Homecare, we take the time to understand each client’s specific requirements and preferences. Our personalised care plans are designed to ensure that each client receives the right level of care to help them live their lives more comfortably and independently. Whether it’s help with daily tasks, companionship, or specialised medical care, we tailor our services to meet individual needs.
2. Highly Trained and Compassionate Caregivers
Our caregivers aren’t just experienced—they’re compassionate and dedicated to making a real difference. We pride ourselves on hiring only the best professionals who are not only skilled in providing care but also have a genuine passion for helping others. With Smithridge Homecare, you can trust that your loved one is in capable, caring hands.
3. 24/7 Availability and Flexible Scheduling
Life doesn’t operate on a 9-5 schedule, and neither do we. At Smithridge Homecare, we offer 24/7 care to meet the needs of our clients at any time of day or night. Whether it’s overnight care, weekend support, or emergency assistance, we are always here when you need us. Our flexible scheduling allows us to accommodate various needs, ensuring that your loved one gets care exactly when they need it.
4. Comprehensive Services Under One Roof
From personal care and household support to more specialized services like dementia care, palliative care and post-operative care, Smithridge Homecare offers a wide range of services that cover all your loved one’s needs.
5. Transparency and Open Communication
We believe in keeping families informed every step of the way. With Smithridge Homecare, you’ll receive regular updates about your loved one’s care, including detailed reports from caregivers, progress notes and any changes in health or routine. We ensure clear, honest, and consistent communication so that you’re always in the loop and can make informed decisions about your loved one’s care.
6. Peace of Mind for Families
We understand the trust you place in us when you choose our services. That’s why we work hard to offer peace of mind for both clients and their families. With highly trained caregivers, a commitment to excellent care and a focus on clear communication, we make sure your loved one is not only safe but also thriving in the comfort of their own home.
7. Affordable, Transparent Pricing
We know that cost is a significant consideration, which is why we offer affordable pricing that’s clear and transparent. There are no hidden fees, and we work with families to ensure the care provided is within their budget. Our team can also assist in navigating insurance or funding options, ensuring that homecare is accessible without compromising quality.
8. Building Meaningful Relationships
At Smithridge Homecare, we don’t just see ourselves as service providers—we’re building lasting relationships. Our caregivers form deep, personal connections with clients, offering not just assistance, but also friendship, emotional support, and companionship. These relationships contribute to improved mental well-being, reduced isolation and a higher quality of life for those we serve.
9. Commitment to Excellence
Above all, Smithridge Homecare is committed to providing the highest standards of care. We regularly review and improve our services based on client feedback, industry best practices, and ongoing training for our team. This dedication to excellence ensures that your loved one receives the best care possible.
Choose Smithridge Homecare because we don’t just provide care—we provide comfort, compassion and community. Our dedicated team is here to ensure that your loved one’s needs are met with dignity, respect and the highest quality of service.
What changes have you made to keep your customers safe from Covid-19?
At Smithridge Homecare Ltd, the health and safety of our clients and caregivers have always been our top priority. We’ve implemented a range of measures to minimise the risk of exposure and ensure that our clients continue to receive the highest standard of care in a safe environment. Here's how we've adapted:
We’ve enhanced our infection control measures, following guidelines from health authorities, including the NHS and the World Health Organisation (WHO). Our caregivers are trained in advanced infection control practices, including:
- Frequent hand washing and sanitization
- Proper use of PPE (Personal Protective Equipment) such as masks, gloves, and aprons
- Regular cleaning and disinfecting of surfaces and equipment used in client care
Every caregiver undergoes health screenings before starting their shifts, including temperature checks and assessments for COVID-19 symptoms. Any caregiver who shows signs of illness is asked to stay home, ensuring that only healthy staff members are providing care.
We ensure that all caregivers are equipped with the necessary PPE, including masks, gloves, face shields and aprons, to reduce the risk of virus transmission. This is particularly important when working with clients who may be vulnerable or have underlying health conditions.
When possible, we encourage social distancing during caregiving, especially in non-medical aspects of care. We’ve adjusted our approach to ensure that our caregivers maintain safe distances while still offering compassionate, personalised support.
As guidelines and best practices evolve, we ensure that all our caregivers receive ongoing training on the latest COVID-19 protocols. We stay up-to-date with governmental advice and healthcare recommendations
We’ve been proactive in educating both clients and their families about COVID-19 safety measures. This includes guidance on how clients and caregivers can work together to maintain a safe environment at home. We also offer advice on monitoring symptoms and recognising any early signs of infection in clients.
As the situation with COVID-19 continues to evolve, Smithridge Homecare remains agile and responsive. We continuously review our safety measures to ensure that we’re following the latest guidance and we’re prepared to adapt quickly should any new protocols or restrictions be introduced.
Smithridge Homecare Ltd is dedicated to ensuring that your loved ones receive the care they need in a safe, secure and healthy environment. We’re committed to maintaining the highest standards of safety throughout the ongoing pandemic so that both clients and caregivers are protected.
Homecare
1. Personal Care
This type of homecare focuses on helping individuals with activities of daily living (ADLs), such as:
* Bathing and grooming
* Dressing
* Toileting assistance
* Mobility support (helping with walking or transferring from bed to chair)
* Eating assistance (helping clients with meal preparation, feeding, etc.)
2. Health Care
This can involve services such as:
* Medication management
* Palliative care for people with chronic or terminal illnesses
* Post-surgery recovery support
Other Types of Homecare Include:
Companion Care: Providing companionship, engaging in activities with the client and offering emotional support, especially for elderly individuals who might feel isolated.
Household Support: Assistance with light housekeeping, meal preparation, laundry, and other non-medical tasks that help individuals maintain a clean and functional living environment.
Respite Care: Providing temporary relief for family caregivers who need a break from their caregiving responsibilities. This ensures that the primary caregiver has time for self-care while the loved one is still receiving care.
