Setting Steps Support Services is a CQC regulated domiciliary service as well a recruitment agency.
We provide homecare services in the community as well as offer staffing solutions to other healthcare providers.
Our staff are fully vetted and trained according to CQC and Ofsted requirements.
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What do you love most about your job?
Meeting new people, making a positive difference in their day to day lives is the most fulfilling part of our jobs.
What inspired you to start your own business?
We have worked in social care for years, gathered all the experience as a carer, support worker, social worker and a nurse.
We have learnt a lot from experience, heard a lot of complaints from people using other services - therefore we believe we would be able to bridge the gap - deliver our services as the client wishes.
Why should our clients choose you?
We ensure our carers treat our clients as people first not according to their needs.
We promise respect, compassion, empowerment and care.
We ensure our carers stay true to time - complete all the tasks as identified.
Can you provide your services online or remotely? If so, please add details.
Most of our services are completed in-person, we also provide telephone call wellbeing checks and medication prompts.
What changes have you made to keep your customers safe from Covid-19?
We ensure use of PPE on all calls. All the used PPE is safely disposed.
Staff use aprons, gloves, hand gels and face masks.
Home Care Services from 0 - 65yrs, Older people.
Personal Care
Medication Support
Companion
Overnight Care
Live-in Care
Household Support
Shopping Assistance
Cleaning
Mental Health Support
Dementia Support
Live-In Carer
Our carer/carers would support you in your own home, staying with you 24/7.
They can be alternated weekly/bi-weekly.
Dementia Support
Support with personal care, medication support, activities and accessing the community.
Learning Disabilities
Personal Care
Activities
Access to community
