Domiciliary Personal Care Provider: We provide assistance with daily activities both live-in and visiting care.
We have been operational for 8 years and are CQC-regulated so you can be assured of the highest professional standards.
We are passionate in our role to improve the outcomes of our clients above anything else.
4 customer reviews
Janet Smith
I wanted to take a moment to express my sincere appreciation for the exceptional service you have provided in caring for my elderly mother.
From the very first call, the process of getting a live-in carer arranged was incredibly smooth and straightforward.
The carer you sent to our home was truly lovely - friendly, attentive, and remarkably skilled at making my mother feel comfortable and at ease. This has been an immense relief for me, as I am now able to go to work with the peace of mind that my mother is in excellent hands.
I cannot thank you enough for the help and support you have offered. Your dedication to providing top-notch care has been truly invaluable, and I would highly recommend Serene Health Care to anyone in need of elder care assistance.
More...
Reply from Serene Healthcare Services Ltd
Much appreciated Janet
Glenys Hibbins
I have found Serene very professional, polite and reliable. Have hand a longstanding relationship with them and they have, on the whole, provided us with well-trained staff. When we have given feedback about a staff member they have been responsive and addressed the issue. We continue to use them for relief staff if and when we need them. More...
Reply from Serene Healthcare Services Ltd
Thank you Glenys
Bejul Shah
Serene are always at hand to help us fill shifts even at short notice. Our experience of there Nurses and Carers has always been very good and both Simon and Ann are very pleasant and friendly to deal with.
Reply from Serene Healthcare Services Ltd
Thank you Bejul for your kind words
Millicent
I am a full time carer for my mum. Serene Healthcare provided live-in care for her for two weeks when I needed relief. My mum loved the carers who looked after her. I would use them again for relief.
Reply from Serene Healthcare Services Ltd
Thank you Millicent.
What do you love most about your job?
To provide loving care and support that people need in their own homes is a most fulfilling job.
What inspired you to start your own business?
The rising need for domiciliary care ( personal care provided at client's home so that they can remain within their usual environment). We identified an opportunity for us to start a service that provides this service in a considerate way ensuring that we addressed all the needs and requirements of a clients.
Why should our clients choose you?
We have 8 years experience in the field of healthcare. We have a training programme for our careers that is second to none and that prepares them for any eventuality when they are delivering the service. We only have carers who are passionate about our clients and who love to make a positive difference in our clients' lives.
Can you provide your services online or remotely? If so, please add details.
This is a hands-on service. We offer personal care to clients who need it in their own homes.
What changes have you made to keep your customers safe from Covid-19?
We ensure that our staff are trained in Covid-19 guidelines for the government and other health agencies. This also includes the assessment of clients and staff, safety monitoring and supporting everyone to stay safe. There are measures in place also to protect, prevent and control infection.
Domiciliary Personal Care: Live-In or Visiting Care
Toileting/Continence care
Meals and feeding
Medication
Assistance getting in/out of bed
Cooking
Washing
Shaving (not wet shaving)
Oral care
Dressing
Shopping assistance
Laundry and ironing
Cleaning and vacuuming
Maintaining a safe environment
Providing person-centred care
