It’s a privilege to be able to offer Extra Help to everyone in our community when needed most. Extra Help is fully insured and all our home helpers are personally interviewed and DBS and reference-checked, to provide you with extra reassurance.
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How long have you been in business?
The Franchise is around for over 10 years, however I became the owner of Extra help Sandwell in 2024. However, i do believe my 14years of nursing experience, being a mom and wife have all equipt me with the appropriate skills to manage and grow this business while exceeding my customers expectations.
Do you bring your own equipment and supplies?
No we dont usually bring our own equipment or supplies to ensure we are not facilitating cross contamination. So we do recommend clients use their own supplies but is happy to do so if its clients preference.
What do you love most about your job?
I love operating my home help business where we can support everyone who needs our help especially those vulnerable. Being able to make a difference in the life of others is rewarding and priceless.
What inspired you to start your own business?
Being a nurse working in the community arranging package of care to support with personal needs we were unable to fulfill all the needs of our clients as alot of persons needed help with everyday task but that service wasnt provided. I started to research and found the Extra help franchise that provided all the right help that people need and thus, I bought the franchise with the goal of giving that extra help to not just those vulnerable but to everyone who needed that extra help while still being able to make a difference in their lives. The service provided is a need we all have at some point in our lives. No one should struggle in silence , instead they should be able to access the extra help needed without feeling helpless.
Why should our clients choose you?
Because we listen to our clients needs and aim to provide the very best service required. We ensure that all home helpers are DBS certified and Reference checked to give that added peace of mind. Our hourly rate are reasonable for the quality service we provide and we are quite flexible. We are not just home helpers, we are passionate about helping others and ensuring no one struggles in silence but here to provide that extra help where needed. Our home helpers have lots of experience and rhey too have veen in your shoes , knowing what it feels like to get that extra help when needed.
Can you provide your services online or remotely? If so, please add details.
No, services are provided in clients home environment but registration can be done online
What changes have you made to keep your customers safe from Covid-19?
Customers have the option to choose what they prefer at all times for their peace of mind.
Home help
Professional cleaning services
Home help services
Meal preparation
Gardening
Escort to Appointments or social activities &Events
Companionship
Assisting parents