Right at Home Oxford

The entire experience has been completely satisfactory. The company was
helpful regarding starting and finished dates; every aspect was inspected and
explained, and security - healthwise and daily living - was strict but not invasive.
The carer was kind and efficient and she was an excellent cook who made eating
a pleasure. I feel much better after four weeks care. More...

I cannot thank Right at Home enough. My husband was ready to leave hospital
at the end of January after a stay of several weeks and I was warned that NHS
care would not be available for at least two or three weeks and that there was a
chance that they would simply move him to a local hotel because they 
wanted his bed. I was desperate when I contacted Right at Home who, although
very busy, managed to arrange to help us out so that I could bring him home.
Carers from Right at Home visited us daily in the mornings, washed and dressed
my husband, kept his bedroom immaculate and made him innumerable cups of
tea! Our carers were a complete delight; warm and friendly, always punctual,
and extremely careful and they always treated my husband with respect and
preserved his dignity. They kept him positive and me sane. They became our
friends and we will miss them now that we can manage without them. More...

We are very pleased with the daily care my father has received following his
increased need for support at home. The team at Right at Home were very
accommodating when setting up the care arrangement and has continued to be
easy to contact, flexible and helpful in the ongoing management.

My father
enjoys his interactions with the kind carers who support him and appreciates
receiving care from the same small team. The service provided by Right at Home
has enabled him to remain at home safely and gives his family members
confidence that he has dependable support even when we are unable to do that
ourselves. More...

Right At Home have been absolutely brilliant. We had been working with a
different agency and things had gone pretty wrong. We were really worried
whether we would ever be able to get the care our parent needed, in a way that
our parent could accept. Staff helped us work out how to avoid problems before 
they happen, always communicates with compassion and care and is full of
helpful practical advice. The staff have been amazing. More...

My daughter has been receiving care from Right at Home Oxford while she is
studying at Oxford Brookes University. The dedicated staff have offered her
invaluable support. It has been a relief for me to know that my daughter who
has cerebral palsy needs are met, ranging from some personal care, to
shopping, 
cooking a healthy meal, and ensuring that she is safe in the way she does things.
They have shown great flexibility and have worked around her needs.
I recommend them highly for their dedication. More...

We have been using Right at Home now for over two years and we continue to
be impressed.
Our aim has always been to keep dad in his own home and the whole team at
Right at Home are helping us to do this. To do this we need regular
communication from the office and the carers, which we have. We need 
to feel the confidence, caring, and commitment of all the staff, which we do.
Finally, we need to see that dad is happy and cared for, which he is. We cannot
thank the team at Right at Home enough for all they’ve done and are doing
which is enabling us to keep our dad happy, safe, and cared for properly in his
own home. With all our appreciation, a very big thank you to the whole team. More...

After six months so far with Right at Home the family are very happy with the
care provided twice a day to our mother. The carers are always punctual,
understand mums needs and deliver a level of care at home that enables her to
live as full a life as possible, sometimes going over and above for mum. 
The company always try to accommodate changes to visit times due to hospital
visits, sometimes at short notice, and we always know in advance which carers
will be visiting, something mum finds really useful. Right at Home give the family
confidence that her needs are being met with respect and professionalism. More...

All the staff at Right at Home Oxford have been delightful. They managed to set
up care at short notice for my aunt, increased it when requested and quickly
adjusted when requirements changed due to hospital admission/discharge. The
coordinator has a can-do attitude and never makes you feel that you're 
a nuisance. She also went the extra mile when my aunt had a fall when she was
alone in the house and activated her wrist alarm. Although it wasn't Right at
Home's responsibility she went around to check on her, called the ambulance
and stayed with her for several hours, updating family who are 60 miles away. It
was so reassuring. More...

Mum and the family have been very happy with Right at Home (Oxford). From
the start, we were impressed with the way they do things differently from
previous care providers we've had. For example; introducing Mum to her carers
before the care started, having a weekly rota of the carers visiting Mum so 
she knows who will be visiting, and being able to have direct feedback from
every visit via the daily app. All this has been fantastic. But, most importantly, the
carers have been punctual, kind, gentle and very caring with Mum. Mum is very
happy with the care she receives and also enjoys chatting to them. We feel, as a
family, reassured that Mum is being looked after with respect and
professionalism. More...

We are very pleased with the service provided by Right at Home (Oxford) for my
partner and the way in which they have dealt with his increasing needs. We
began last autumn, with companionship one morning a week. But, a sudden
change in his health required immediate overnight care and a more
professional 
approach, which they managed quickly and efficiently. The staff are delightful
and the office coordinators have been very helpful, often having to organise care
very quickly, particularly during the daytime. We, as a family, are so glad that he
is now so well looked after and cared for in his own home. More...

From the first time I made contact with Right at Home, in September 2022, the
staff have done everything they can to provide a care package to suit my mum.
Mum was very resistant at first, but now looks forward to their visits and says
the girls are all lovely. As Mum’s Alzheimer’s has slowly progressed, 
the staff have adapted to the changing demands, making sure Mum is as
comfortable and safe as she can be. More...

Right At Home have been amazing, the care they have given my mother is
outstanding.
All of the team, just to mention a few, are wonderful. They go above and beyond
to help my mum. It has put my mind at ease knowing she is in excellent care and
being well looked after. She loves all of the ladies coming 
in and taking her out, for coffee, ice cream or a walk.
Me and the family would be lost without them, they have become an important
part of our family and we are so grateful to all of them.
Thank you to all of the Right At Home team in Oxford. More...