At Relax Healthcare, our primary mission is to deliver exceptional person-cantered care that exceeds expectations. We prioritise the needs of our service user, ensuring they receive personalised treatment plans, access to cutting-edge technologies, and the highest quality of care from our team of dedicated healthcare professionals. Relax Healthcare Ltd regulated by CQC.
2 customer reviews
Rabius
One of y relative has been receiving care from Relax Healthcare, and we've been very impressed with their service. The staff are kind, professional, and genuinely care about their well-being.
They've been reliable, attentive, and easy to communicate with. It's been a big relief knowing my loved one is in such good hands.
What stood out the most was their reliability and the peace of mind they provided.
Highly recommend.
More...
selina akhter
The staff are attentive, friendly,
welcoming and professional,
Communication generally good, i strong recomand them
Reply from Relax Healthcare
Thank you very much for your valuable review.
How long have you been in business?
Relax Healthcare has been operating its services since 2023.
It provides quality care with a focus on comfort and dignity.
The team is dedicated to supporting individuals with tailored healthcare solutions.
Their professional approach ensures safety, respect, and compassion at every step.
Since its launch, Relax Healthcare has earned trust through consistent, client-centred service.
Do you bring your own equipment and supplies?
At present, we do not have our own medical equipment. However, we remain committed to delivering high-quality care using resources provided by clients or those available through local partnerships. Our focus is on offering compassionate, person-centred services, and we work closely with families and healthcare professionals to ensure all needs are met. While the lack of in-house equipment may present some limitations, our dedicated team is trained to adapt and deliver effective support in various settings. We aim to grow and improve continuously, with the long-term goal of acquiring our own equipment to enhance the quality of care we provide.
What do you love most about your job?
What I love most about my job is the opportunity to make a real difference in people’s lives every day. Our mission at Relax Healthcare is to deliver high-quality, personalised care that aligns closely with each client’s individual needs and preferences. Being part of a team that is dedicated, dependable, and compassionate is truly rewarding. We take pride in offering adaptable services that bring comfort and dignity to those we support. Our locally based, skilled, and experienced care professionals work hard to build strong, trusting relationships with clients and their families. Knowing that our care helps individuals feel valued, safe, and supported is what makes this work so meaningful and fulfilling to me.
What inspired you to start your own business?
I was inspired to start my own business by a deep desire to help elderly people live healthier, more comfortable lives. I noticed a growing need for compassionate, reliable care for seniors, and I wanted to make a real difference in their daily lives. This passion led me to start Relax Healthcare, a company dedicated to providing quality support and personalized care to the elderly. My goal has always been to ensure that seniors feel respected, valued, and cared for in every aspect of their lives. Through Relax Healthcare, I strive to bring comfort, dignity, and peace of mind to them.
Why should our clients choose you?
Clients should choose Relax Healthcare because of our strong commitment to a person-centred approach in everything we do. We believe that every individual is unique and deserves care that is tailored to their specific needs, preferences, and values. Our dedicated team takes the time to truly understand each client, building trusting relationships and delivering support that respects their dignity, independence, and personal choices. We go beyond basic care, focusing on enhancing the quality of life for our clients in meaningful ways. At Relax Healthcare, we combine professional expertise with genuine compassion to create a safe, supportive, and empowering environment. Our goal is to make a positive difference in the lives of those we care for, every single day.
Can you provide your services online or remotely? If so, please add details.
Yes, we are able to provide our services online and remotely, allowing us to support clients in the comfort and safety of their own homes. This flexible approach ensures that individuals receive the care and guidance they need without unnecessary travel or disruption to their daily routine. Our remote services include regular check-ins, health monitoring, companionship, and care planning through phone or video calls. Each service is tailored to meet the unique needs and preferences of the individual, ensuring personalised support at all times. Our team is trained to deliver these services efficiently and safely, offering peace of mind to both clients and their families.
What changes have you made to keep your customers safe from Covid-19?
At Relax Healthcare, we have implemented a tailor-made plan to ensure the safety of our clients during the Covid-19 pandemic. Our approach includes strict hygiene protocols, regular staff testing, and the use of personal protective equipment (PPE) at all times. We provide staff training on infection control and closely follow government and health authority guidelines. In addition, we have limited non-essential visits and introduced virtual communication options to keep families connected. Every care plan is customized with safety in mind, giving our clients and their families peace of mind. Protecting our clients' health and well-being is our highest priority.
Personal Care
1. Domiciliary care is a vital service that supports individuals in the comfort of their own homes. We offer personalised care plans tailored to meet the unique needs of each client. Our trained carers assist with daily activities such as personal hygiene, meal preparation, and medication management. We are dedicated to promoting independence, dignity, and quality of life for those in need. Our team is available at flexible times, ensuring support is provided when it’s needed most. We work closely with families to ensure a coordinated approach to care. Our carers are highly skilled, compassionate, and trained to deal with a variety of health conditions. We understand the importance of building trust and maintaining open communication with our clients. Our services are available for elderly people and individuals with disabilities. At the heart of our care is a commitment to improving well-being and ensuring comfort in every aspect of life.
-Dementia
Given the various types of dementia, it is essential to have a qualified carer to provide dementia care at home. Not only is this often the most effective approach to managing such a progressive condition, but it also offers your loved one the comfort and stability of being in familiar surroundings, reducing the stress and discomfort that can arise from being moved out of their comfort zone. We understand the emotional and physical strain that caring for someone with dementia can cause and are here to support you in every possible way.
Our elderly home care services are specifically designed to address the challenges your loved one faces in maintaining their independence and functionality. We have carers with specialised training in dementia care, ensuring that your loved one is always in expert hands. As more families seek to enhance the quality of life for their elderly relatives, dementia care at home offers the ideal solution.
-Physical disabilities
We provide support to individuals living with all types of physical disabilities, whether temporary or lifelong, inherited or acquired. Our team has extensive experience in caring for those with a range of conditions.
All the support we offer is fully personalised to each individual. The level of care is flexible, from just a few hours a week to round-the-clock assistance. Our plans are bespoke, taking the time to understand each person’s unique challenges, immediate needs, and long-term aspirations. By gathering this vital information, we ensure that our approach is designed to help those we support live happy, fulfilling lives and consistently achieve positive outcomes in line with their personal goals.
Our support plans are adaptable, evolving to meet the changing needs and abilities of each individual. We provide friendly encouragement to build confidence and independence. Any adjustments to the support we provide are thoughtfully discussed during regular feedback meetings with individuals, their loved ones, and relevant care professionals. We ensure that everyone’s feedback and wishes are heard, keeping all parties informed and engaged with the progress and successes achieved.
-SENSORY IMPORTANT
Living with a visual or auditory impairment can present significant challenges in daily life, and we fully understand the impact this can have. That’s why we offer bespoke care packages, specifically designed around each individual's unique needs.
Our team of skilled and dedicated support workers are passionate about providing the right assistance. Whether it's offering day-to-day help with household tasks and personal care or providing more comprehensive support, such as assistance with travel abroad, we are equipped to deliver a wide range of at-home care services to suit your needs.
At the heart of everything we do is the person we support. Every decision we make is focused on helping them live the life they want to live. Our aim is to bring a smile to their face, encourage them to pursue their hobbies and passions, and help them engage with their local community. We are committed to fostering independence and can advise on necessary adjustments to the home to ensure safety and comfort.
2.We are providing Domiciliary Cleaning
We offer professional domiciliary cleaning services to ensure a clean, safe, and comfortable environment in your home. Our trained staff uses high-quality products and equipment to meet individual needs. Whether it’s daily, weekly, or occasional cleaning, we are committed to delivering a spotless, welcoming home.
Our professional and friendly team provides tailored cleaning solutions to suit your unique requirements. Whether you need regular, weekly cleaning, or a one-off deep clean, we are here to help. We take pride in delivering high standards of cleanliness, ensuring that your living space remains hygienic and inviting.
3.Service users Shopping Services
Our service user Shopping Service is designed to provide convenience and comfort for client who are unable to shop for themselves. Whether it’s essential items, toiletries, snacks, or personal care products, our dedicated staff is here to help. We understand the challenges of staying in a hospital or care facility, and our service ensures that service user have access to the items they need without having to leave their environment. With care and attention to detail, we make sure all purchases are handled with the utmost respect for each clients needs. Let us bring the store to you!
Personal Care
Our Services Include:
-Hourly Care – Morning, Lunch, Dinner, and Bedtime Calls
-Overnight Care – Sleeping and Waking Nights
-Live-in / Live-out Care
-24/7 Care Support
-Emergency Care
-Post-Hospital Discharge Support
-Respite Care
-Hospice and End-of-Life / Palliative Care
-Full Support with Personal Care – Washing, Dressing, Shaving, Showering, Oral Hygiene, and more
-Medication Administration and Reminders
-Domestic Assistance
-Shopping Support
-Meal Preparation
-Companionship
-Dementia and Alzheimer’s Care
-Disability Support
-Assistance with Social Engagements and Community Access
Please note: All services are available for individuals aged 18 and over.