Tara the managing Director of RM, has been in property since the mid 1990's. Tara is a landlord herself, so knows first hand the requirements of the landlords as clients. The client base has been built from recommendations over the years.
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59 customer reviews
Georgie James
Myself and my partner recently found ourselves in a difficult situation, our current landlord decided to sell her property and we were given two months notice to leave. We have three young children, so this was incredibly stressful us. From the moment we got in touch with RailtonMeeks, we were put at ease and made to feel like they genuinely wanted to help. We dealt primarily with Jorge, who has been amazing through every step of the process. From his initial conversation with my partner, to when we met him a tour of the property, he made us feel very comfortable with RailtonMeeks as an agent. We had a few hiccups with the reference checks as I bank primarily in another country, however Jorge was very active in sorting any issue and finding alternative ways to make this happen us. His customer service is truly excellent, and I know that any issues we may have over our time at the property will be resolved quickly. We have also interacted briefly with Sylwia, who has also been excellent with her customer service. We are now in our home with three very happy and excited children, thanks to Jorge and RailtonMeeks 😊 More...
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Mara Louisa Navarez
Railton-Meeks is fantastic!Their team is super responsive—whether it’s scheduling viewings, answering questions, or handling maintenance, they make everything easy. They really care about their tenants, and it shows in the little things, like quick fixes and clear communication. If you’re renting or managing a property, these are the people you want! More...
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Karolina Bargiel
Fantastic team, professional, responsive and reliable, just what you need. Sylwia has been so helpful during the whole process, couldn’t recommend her and the team enough!
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Sharon Kelly
Very helpful estate agent
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Tiziano De Angelis
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Oscar Thompson
My experience renting with Railton Meeks the past two and a half years has been very positive. The house I live in has been consistently well maintained, and I was particularly pleased with its cleanliness upon moving in. Maintenance requests have been addressed promptly and effectively, minimising any inconvenience.Jorge, my primary contact, has been exceptional. He's consistently approachable, friendly, and highly responsive. His communication skills, efficiency and willingness to help have made the rental process seamless and stressfree.Railton Meeks has consistently met my expectations as a tenant, and I would happily recommend them to anyone seeking a friendly and efficient estate agent. More...
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Ryan Skinner
I've been with Railton Meeks for several years and always had a good experience and no issues. They've handled all aspects of managing my flat as I'd expect. I get my rent on time, the flat is taken care of and when tennents leave they find new ones very quickly. Couldn't recommend them enough. More...
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Dylan Skinner
Railton-Meeks has been fantastic, any issue we have had has been sorted out and the new lady Jenya has been responding in an extremely timely manner and clearly shows a lot of care in what she does!
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tejas gt
Very bad communication and unprofessional working pattern. No importance for customers
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Lindsay Pearse
From The Beginning Charlotte And Sylvia Have Been Amazing. Always Friendly Always Helpful Always Professional Always Prompt With Dealing With Any Query Or Help Needed. They Still Consistently Remain The Same As I Continue To Stay. Charlotte And Silvia Represent The Landlord And All Tenants Perfectly And Professionally. Railton And Meeks Team Are Outstanding And The Estate Agent Is Extremely Trustworthy. I Love To Give Credit Where It's Due. More...
Sylwia P.
Great company
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Lucy Stephens
I’ve been a Railton Meeks tenant for almost 2 years. They’re approachable, responsive and friendly. Sylwia and Charlotte have always got stuff done within a reasonable timeframe. Thank you!
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Cat
I have been letting through Railton-Meeks for a few months now, and there is nothing that they can't do! They are so accommodating, any issues or potential issues are resolved on the spot. Clear and consistent communication from the agents - kind, friendly and understanding! More...
Laura Heywood
Railton-meeks are a fantastic estate agents! I've lived in house shares across South Manchester for many years and I can honestly say they have been by far the most supportive property managers I've ever dealt with. They always deal with any property issues quickly and Charlotte, Tara and the team are just really kind people. It's made a big difference in my experience having a female-led team during my tenancy. Thankyou so much for everyone you've done for me x More...
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Laura Heywood
Railton-meeks are a fantastic estate agents! I've lived in house shares across South Manchester for many years and I can honestly say they have been by far the most supportive property managers I've ever dealt with. They always deal with any property issues quickly and Charlotte, Tara and the team are just really kind people. It's made a big difference in my experience having a female-led team during my tenancy. Thankyou so much for everyone you've done for me x More...
Rob
Railton-Meeks have been fantastic to deal with. Very professional and Charlotte has been a star throughout my process of securing the room I just moved into
Sara Martínez
Charlotte has done a great job when I needed the replacement of a double mattress in my flat. She has been very attentive, helpful, and quick at responding to my messages. I am very happy with her assistance. More...
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Ramayan Shukla
Team Railton Meeks were so cooperative. I got my room within 7 days. Facilities are top notch!
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Karl Broadbent
I was the guarantor for a property on Lower Park Rd, Rusholme which my daughter and two friends rented during 2021/22. Despite promises to sort issues such as broken furniture, a leaky roof, and the most horrific mice infestation that went on throughout the course of the rental period, Sylvia at Railton Meeks was sluggish to reply to messages, useless at getting things sorted, and downright ignorant and rude too. Despite the dismissive reply that will no doubt follow this review, I can honestly say as a private landlord with over 120 properties Railton Meeks have been an appalling agent with a total disregard for its tenants. I would strongly urge other prospective tenants to look elsewhere. I have photos to backup this review, happy to forward More...
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Ella Broadbent
I moved out of this property in June after a year tenancy, and I can honestly say it was the worst tenancy of my life.
The property was in a terrible state when we moved in, with lots of furniture broken, worn and ripped carpets, a broken fridge and generally filthy condition. We reported this through the maintenance site we were given, however these problems took months to fix if they were even fixed - my broken draws in my room took 10 months to even be looked at. This was an ongoing problem throughout the tenancy, in which time the oven broke, the fridge broke, and the ceiling in the living room collapsed to name a few of the problems.
On top of this, our house had a mouse infestation that we weren’t made aware of when we moved in, and which after months was never sorted. Although the agency did send out pest control, the problem was huge holes in the kitchen behind the cupboards which took months to be fixed, and other holes in the house which were never fixed. For almost half of the tenancy I had to sofa surf between friends houses, as there were mice in my upstairs room pooing all over the carpets and even in my bed, and running around at night. We were given rent reduction for the last month, totalling £50 - an amount which didn’t even begin to cover the cost of mouse traps and supplies throughout the year and the cost of having to live in alternative accommodation while the house was literally uninhabitable.
The agency showed no empathy whatsoever for this problem and said things like “there wasn’t much they could do” and it wasn’t their fault and “we should have asked if there were mice when we moved in”, despite admitting that they wouldn’t live in the property or allow their daughters to live there. In particular, Rachel, Tara and Sylvia were rude, nasty and uncaring on the phone when me and my housemates called in distress.
To top this off, the agency have now taken money off our deposit for a carpet clean, even though the carpet was in horrendous condition when we moved in, and also had mice pooing and weeing on it all year. They have also charged us for a light bulb that was working fine when we moved out. I think that this is shameful given what we went through in that property. We have disputed these charges to Deposit Protection Service.
I genuinely feel so sorry for the next tenants living in the property, or anyone dealing with Railton Meeks agency - I would hope the agency feel some remorse for ruining young people’s lives and putting them through what we went through. I expressed this to Tara at Railton Meeks over email and was ignored.
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Marcy Dickinson
We had no real issues all year with Railton-Meeks (apart from trying to get a new toaster!) during our tenancy. They handled all of our issues with faulty appliances in a timely manner. Also very impressed with how quickly our deposits were processed back to us - within 48 hours of leaving the house! Thank you! More...
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Sanah Ali
Rachel at Railton-Meeks handled all our requests and issues quickly, whether that be through text or email. Anything that needed fixing or replacing got done! Our move out process was smooth and our deposits got processed within 48 hours. Would happily rent through Railton-Meeks again. More...
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Lucy Marks
Sylvia and Rachel were really professional and friendly. I moved into my property during the start of lockdown in 2020 so a pretty stressful time but the team were reassuring and made the whole process easy.
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Suman Ray
Very prompt response whenever I needed anything. Very friendly people but at the same time very professional. Never had any issues with them. Received timely communication. I highly recommend them. A special mention to Rachel and Sylwia for their professional and prompt response and support provided. More...
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Pippa Gibb
Everything was smooth and down to earth. The staff were open so I got to know my 2 points of contact at the agency and they were available through WhatsApp/call/text which was helpful. They're good at communication - it felt like people talking rather than going through a process. Little tweaks like fixes got sorted in the house, and the move in and move out were fine. I had a great time in my house and moved on only due to practicalities. Would definitely recommend. More...
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Nexa Electrical (Nexa)
We have worked for Railton-Meeks undertaking electrical works at some of the properties they manage. We have found them to be extremely professional and have great communication with their staff. I would recommend Railton-Meeks to anyone who is looking to have their property managed as they have such high standards and we have seen first hand how they operate. More...
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Thomas Wood
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Cristina
Please avoid this agency, it is a scam.
After the mismanagement of the rental of my flat by Rachel on 25th of January, this agent was fired and i received all kinds of excuses since then.
I tried to recover my deposit but Tara the director manager promised me that my deposit would have it in my account in 3-5 days, it has been a lie.
I do not recommend it at all.
if in 5 days I do not have my holding deposit back I am obliged to report it to Citizens’ Advice Bureau, Shelter, Housing Advice Centre, Law Center , National Fraud Intelligence Bureau and Manchester Council , Court , etc etc
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Cris
Please avoid this agency, it is a scam.
After the mismanagement of the rental of my apartment by Rachel, this agent was fired and i received all kinds of excuses since then.
I tried to recover my deposit but Tara the director manager promised me that my deposit would have it in 3-5 days, it has been a lie and she responds to messages by dragging his feet.
I do not recommend it at all.
if in 5 days I do not have my holding back I am obliged to report this agency to Citizens’ Advice Bureau, Shelter, Housing Advice Centre, Law Centre , National Fraud Intelligence Bureau and Manchester Council .
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josé oliveira
Friendly agents with nice properties
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Patrícia Matos
I've been with railton meeks for 6 months. The staff are friendly and helpful- Sylwia was really kind. However i was waiting for a problem to be fixed for more than 4 months - landlord didn't fixed the front door's lock, i wasn't happy at all with it.
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Rory Blakeney-Edwards
Great customer service. Tara and Rachel were always willing to help out any way they could. Would highly recommend for anyone looking for a property in Manchester.
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Mike Joynes
As a landlord having been on the receiving end of extremely mediocre service from local High street management companies I have found the services provided by the Railton-Meeks team to be first class.
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Eamonn Keane
So far so good. No issues. Polite and professional agents. Good standard of accommodation.
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madison mcallister
The letting process with Railton-Meeks was very efficient and seemless. Highly recommend their services for any future lettings. Any issues were conveyed professionally! More...
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Paul Teahan
As an out of town landlord I needed to have my HMO let at short notice and I am very happy that Tara and her team managed to fill the house very quickly. There were maintenance and practical issues to be sorted which was effortlessly done. I am happy to leave the full management of my property in Tara’s hands and would recommend her to anyone. More...
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Agnieszka Suhak
I have recently co-operated with Railton-Meeks for a good few months now and I'm really impressed with the professional and friendly approach of the team. I would like to specifically give praise to Sylvia who is always very supportive and trustworthy. Great communication and high standards in terms of customer service. More...
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Nathan Harkin
I was renting a property from Railton-Meeks for 2 and a half years and during that time any job, big or small, was sorted very quickly and with minimal hassle. The application process to rent a property from them was also the easiest and quickest I've experienced from any letting agent before (even when requiring guarantors), and we went from viewing the property to moving in in under 2 weeks.They have a small team but it really feels like you have your own personal estate/managing agent, couldn't recommend them enough - especially when compared to other 'bigger' agencies. More...
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Layla
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Emily Hughes
Really easy and smooth process, Tara & Sywlia were both very helpful and welcoming. Had a prompt check out and deposit was fair. Thanks for everything! Best landlord I’ve had so far ???? More...
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Ashika Vijay
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Hayley Adams
I’ve been with Railton-Meeks for nearly a year now and they’ve been trouble-free and professional. I’ve had a few issues that they have fixed quickly and their communication with me has been good, they always let me have warning when maintenance is scheduled. The flat itself was very clean and tidy for me to move in with good quality furniture. The common areas and garden are well maintained. Would recommend More...
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Jason Mills
Friendly agents with nice properties.
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Jenna Lavelle
Always really polite in emails etc and overall really helpful
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Chris Colman
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Richard Procter
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Boyang Mao
We have a great journey with Railton-Meeks for three years. They are all nice person here ready to help! Impressed by their professional service. Good communication and warm spirit. Highly recommend. More...
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Marion De Ramos
I had no issues renting with Railton Meeks. Everyone is approachable and always prompt when dealing with flat issues. The communication between railton meeks and tenants are top notch. I highly recommend this letting agency. More...
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Sergio Mena Ortega
Best letting agency I have dealt with so far. They deal with requests pretty fast and you don't feel like you get charged for stupid things. I wish they were in London.
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Ruth Howard
I have had no issues in renting from Railton Meeks for one year. Repairs have been done when needed and they are readily available by text.
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Why should our clients choose you?
Excellent customer service
HMO experts
Professional
Excellent trades people
Full Property Management Service
Full property management from advertising and letting the property through to managing the repairs and collecting the rent.
Our property management fees are all out in the open.
We charge 11% of the rent received. We do not charge a landlord for renewing a tenancy after the fixed term.
There is a one off fee of £150.00, which is due only if the property is re-let. This fee covers viewings, advertising and putting the ‘To Let’ board back up.
All our tradespeople are first class and have been working on our behalf for the last 10 years. We receive the most competitive rates.
Railton-Meeks ensure that any minor, common sense, maintenance issues are dealt with over the telephone, to prevent unnecessary visits by trade’s people to the properties, thus keeping costs down for the landlord. We spend time with the tenants at the onset of their tenancy to explain how to work the boiler for example!
We aim from the start to build a rapport with our tenants, to ensure that they are happy and content, thus maximising the length of their tenancy period. This helps to prevent a high tenancy turnover.
Railton-Meeks are proactive in all aspects of managing your investment property, guaranteed!
Project Management Services
Railton-Meeks will manage the refurbishment of your project, whether this is replacing the kitchen or bathroom; carry out a full house redecoration. Or something bigger such as buidling an extension.
We charge 10% of the build cost, plus petrol.
Full Photographic inventory service
The photographic inventory is the most important document both for the landlord and tenant. Railton-Meeks will ensure this is done thoroughly.
£160 minimum charge *increases with the size of the house.
