We know what’s important to landlords, tenants, sellers and buyers so we’ve developed some pretty great services to meet those needs, bringing it all together in ways other agents can’t.
We're committed to getting to know our customers so we can deliver the service they want.
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31 customer reviews
Andrew
This company is totally useless, do not rent the properties that they manage! Some fence panels blew down in January which we promptly reported. We have sent numerous follow-ups. It is now almost May and the broken fence panels are still lying the backyard and the job has not even been scheduled. Alas, this is my second Property Genius review after an even worse experience, it looks like they took down that review... More...
Amber George
Phoned Vicky I was so excited to be moving to Wilmslow long story short I signed in for my 1bedroom flat Tuesday ,I was over the moon , then Thursday I was Told the landlady’s not happy? ? 15 mins later the flat Is back on the market I had the worst experience ever the Elusive Vicky and the very patronising Graham. More...
Helen Wych
Friendly & helpful....a great team who helped to sell my house quickly & efficiently...definitely recommend Thanks
Reviewed on Google Maps
Peter Groome
Great agency, very efficient with all the back office automatic systems. They are fair to tenants and landlords. They have just let out another house for me and take care of all the admin to a high standard for a reasonable fee. They rigorously enforce landlords responsibilities so the tenants and landlords know the law has been adhered to. More...
Reviewed on Google Maps
Dalal
Very easy and pleasant experience from start to finish. Staff have always been polite courteous and attentive. Graham is always responsive and prompt to respond which is rare in my experiment in the renting game. Helpful from day one to the return of my deposit. I would highly recommend property genius to anyone. Keep up the good work! More...
Reviewed on TrustPilot
Joseph McMullin
My first home in the UK was through Property Genius and their staff throughout our tenancy was efficient and professional. In every instance (from banking changes to after-midnight plumbing problems), the staff was communicative and helpful to resolve issues. Although I've ended my current tenancy with them, I will actively look for opportunities to work for them again. Special thanks to Graeme and Vicki throughout. More...
Reviewed on Google Maps
Toby Cordwell
I have rented through Property Genius for a year and am taking out my next property with them as well. I have always found their staff to be polite and friendly. Things don't often run smoothly in an imperfect world but I have always found PG to be honest, to do what they say they're going to do and to not rip you off in the process, unlike other landlords I have had in the past. More...
Reviewed on Google Maps
Oskar E
I want to extend a special thanks to your agent Rufus, who treated me very well and helped me personally when applying for my flat. I had an absolutely great time in this place! More...
Reviewed on Google Maps
Mary watt
good property advisor
Reviewed on TrustPilot
Magda Ribeiro
My visit was quickly scheduled. The agent was very attentive and answered all my questions. I received clear instructions by email to make the application. I felt very welcomed and well attended. I recommend! More...
Reviewed on TrustPilot
Catherine Jackson
The team at property genius are very helpful and friendly. I was met at the door by Graham, who proceeded to walk me through the property explaining all the changes that had been made and describing the benefits of such a property to which i agreed. He had an incredibly polite and friendly manner which allowed me to feel at ease during the viewing. I would definitely recommend - very knowledgeable about the property. More...
Reviewed on TrustPilot
Gary Rowbotham
Was shown around a property in urmston. Very nice guy. Great flat. Great location.Thanks again
Reviewed on TrustPilot
Mara/Adrian
Punctual, polite and provide clear and detailed explanations, very happy to do business with him!
Reviewed on TrustPilot
Harvey Sutton
As a landlord I have found them very efficient and they have continually managed my 4 properties and all the issues that arise from both good and difficult tenants.
the bad review given relates to over a bank holiday weekend and from call out to diagnoses and decision to replace I believe was an acceptable delay and couldn't have been dealt with quicker
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Reviewed on Google Maps
Sam Phillips
I use Property Genius to rent out a number of my properties and the services is great. Happy to recommend.
Reviewed on TrustPilot
Zahid Badul
Very professional, punctual, very approachable, knowledgeable and great asset to help customers with all they need. I personally dealt with Graeme, who’s walked me through the course to Buy and subsequently to Let the same property. Impeccable service. I’d strongly recommend PROPERTY GENIUS to family & friends….Zahid Badul More...
Reviewed on TrustPilot
Joanna Pollard
Easy to deal with, efficient and happy to answer your questions. Would recommend for letting or buying.
Reviewed on TrustPilot
1000sonst
Been using Property Genius for over six years now. Really happy with how easy they are to deal with – they're proactive, friendly and know their stuff.
Reviewed on TrustPilot
Sukhdev
Been using PG for 7+ years now and they have always got me good tenants who look after my property and pay the rent on time. PG are quick to deal with any maintenance issues even during the Weekends & Bank Holidays. More...
Reviewed on TrustPilot
Graham Knight
Excellent Service with an extremely good reporting system for accounts and condition inspections
Reviewed on TrustPilot
Per Mortensen
I have used Property Genius for almost 2 years and I'm well impressed with the service, the IT systems and the following up on various issues with tenants, maintenance, rapports etc. Everything runs very smooth and I would happily recommend PG for any landlord. More...
Reviewed on TrustPilot
Carl Champagnie
Property Genius have been managing two properties for me for some five years a great agent, prompt at communicating and keeping the client abreast. Follows a clear set of procedures in managing. I would not hesitate to recommend Property Genius to others. More...
Reviewed on TrustPilot
Gill
We've worked with Graeme for a number of years with a range of rental properties and property sales and he has always provided an excellent professional service. We would have no hesitation in recommending Property Genius. More...
Reviewed on TrustPilot
Jon Badrock
Property Genius provide an excellent service. We have used two other property management companies and neither come close to Property Genius. The company utilises all the latest technology to record and provide every relevant detail of a tenancy, acts quickly to address problems and takes its responsibilities as an agent very seriously and professionally. In addition, its agents always take fair and balanced position when dealing with landlords and tenants and are always available to provide advice when required.We would have no reservations recommending Property Genius to landlords and tenants alike.Debbie and Jon Badrock More...
Reviewed on TrustPilot
Ben Nugent
Property Genius has answerd all questions we have had. It is very interesting that they use a lot of different technology ideas for keeping track of the rental process all the way on keeping us informed. We are looking forward to moving in to our new rental property in a weeks time. More...
Reviewed on TrustPilot
Stefanie Jeske
It was very easy to arrange a viewing with Property Genius, and the agent that showed us round was very pleasant and helpful.
Reviewed on TrustPilot
TRACEY SOUTHWORTH
Hi. Viewed a property with Graeme. The property didn’t look like the images posted on Right Move. The overall decoration & fittings were very tired & worn. The kitchen looks like it needs a really good clean or possible replacement as the shelves inside the units were poor. The fridge freezer was rusty inside too. There was a tile missing in the hallway under the rad cover and the carpets throughout were either threadbare or torn. All of the paintwork looked like it needed a good soap scrub & lick of paint. The Best room was the loft! More...
Reviewed on TrustPilot
Denise Abrahams
Though the rental property wasn't for us we found Graeme to be polite, prompt and helpful. Their fees are very reasonable compared with other agents. We would definitely recommend them. More...
Reviewed on TrustPilot
brian council
Professional, reliable, courteous, helpful.
Reviewed on Google Maps
Dimitra Markopoulou
Very quick ,we moved in immediately. All of them very friendly,answer every question about our new home. Recommended to everyone who is looking to let or buy etc. Absolutely professionals.
Reviewed on Google Maps
paul kania
I found property genius to be very efficient when marketing my property the whole process worked extremely well. I was informed with enough information of all possible tenants to make the decision process for myself easier. Property Genius is very professional and always takes care of his landlords and the tenants needs. I would recommend them and will defiantly be using them in the future. After seeing the previous 1 star review I felt I wanted to tell people about my excellent experience of using Property Genius More...
Reviewed on Google Maps
PORTAL PUBLISHING
We use Rightmove, Zoopla & Onthemarket.com to adverise your property.
PROFESSIONAL PHOTOS & FLOOR PLAN
We’ll showcase your property in the best light possible with an accurate and complete description
ACCOMPANIED VIEWINGS
We’re available 6 days a week including evenings to personally show prospective tenants your property.
TENANCY DOCUMENTATION
We’ll draw up your legally binding Tenancy Documentation including AST, Deposit Prescribed Informtion and Pre-Tenancy Certificate Checklist.
FULLY CONDITIONED INVENTORY
We’ll record the condition and contents of your property in a 50+page report including detailed description and photos.
CHECK IN YOUR TENANTS
We’ll collect the first month’s rent and deposit, hand over the keys and can even provide your tenants with a welcome hamper of coffee, tea and buscuits, or Champange, you choose!
DEPOSIT REGISTRATION
We’ll register your deposit with the TDS and provide your tenants with a certificate.
RENT COLLECTION
We’ll collect your rent inline with the tenancy agreement and transfer to your account withing 24 hours.
MANAGE MAINTENANCE ISSUES
We're on hand to get issues ressolved with our trusted contractors. Your tenants can report issues to us day or night though our online platform Fixflo
SEASONAL INSPECTION REPORTS
We’ll arrange with your tenants periodic visits to check everything is running smoothly with your property.
TENANCY RENEWALS
We’ll contact your tenants to renew another fix term contract, or confirm periodic arrangements.
END OF TENANCY CHECK OUTS
We’ll arrange a smooth handover of your property and process the deposit return while at the same time reducing your void period.
ACCOUNTANTS REPORTS
Receive realtime payment notifications and custom reports through your online portal or mobile app.
