27 customer reviews
Andy Hobsbawm
Michelle and Helen were brilliant to deal with. A perfect example of a boutique, specialist estate agent outperforming larger groups or franchise chains. They offer really personal service, fair value in fees and are always available to help with any situation. Absolutely recommended whether you're selling, buying or renting. More...
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Rui Martins
Just exchanged and completed for a flat in Belsize/Hampstead and Property Divas were absolutely stellar throughout the whole process. I could not recommended them more.Keeping everyone well informed all the time, sort out super quickly any last minute issues, keep seller and buyer well in sync and connected.I particularly would like to recommend working with Michelle -always available for flat views, answering logistics questions or reach out to the seller to clear out any problems. All this helped greatly to close off on the flat in less than 3 months.Really amazing experience working with Property Divas. Strongly recommended. More...
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Jamie Loughborough
I viewed and subsequently rented a property through Property Divas in Primrose Hill for 5 years, and had a very positive experience with them. The team all looked after me very well from the first moment and were always very quick and efficient in dealing with any minor issues during my time there, whilst the process of moving out / tying up loose ends at the end of my tenancy (which can often be somewhat stressful!) was very smooth and satisfactory. It was also clear they had a very good relationship with the owner and managed all interactions between owner and tenant very professionally and efficiently.Thank you Michelle, Sharron, Tereza and Giulio for all your help over the years and all the best for the future.Jamie More...
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roy cohen
Helen is an exceptional agent who genuinely cares about both tenants and landlords. I was a tenant in a challenging situation when my landlord sold the property through Property Divas, and my future landlord unexpectedly withdrew their property from the market just weeks before our move. Helen went above and beyond to help us navigate this difficult situation, speaking with the landlord, exploring alternative properties for us, and offering valuable advice on how to handle everything. Agents like Helen are rare, and I would highly recommend anyone looking to buy or sell a property to speak with her first! More...
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Sara
I highly recommend Helen Duncan and her team at Property Divas. Three years ago, Helen supervised the refurbishment of my flat to a very high standard so that I could rent it out. Michelle found an excellent tenant for me and then, when my circumstances changed, Michelle and Helen found a buyer. Both Helen and Michelle have a realistic view of the rental and sales markets and gave excellent advice about marketing and pricing. They dealt tactfully and efficiently with the inevitable issues that arise during any rental or sale, plus they have a very good network of contractors who can fix problems at short notice and respond to changes in regulations such as fire safety.The previous review (below) concerns the refurbishment/renovation work.Property Divas handled the renovation of our flat in NW3 in 2023 and did an excellent job. I strongly recommend the firm's renovation service.Being based abroad, I felt nervous about taking on such a project from afar, but I was also worried about outsourcing it. However, I have no regrets and I am delighted with the results. Our flat, which had looked a bit outdated, has been transformed and is now a beautiful, elegant space which is ready to rent out. We have a sleek new kitchen, a new colour scheme for the carpets, blinds and walls, lovely lighting, fitted cupboards, new appliances and an improved energy rating. Helen at Property Divas works with a great team of electricians, plumbers, tilers, painters and decorators, engineers, as well as house clearers & movers. She had excellent ideas and suggestions for updating our flat, whether choosing a beautiful shade of paint for the walls or creating a particular style of kitchen, she helped us to set a budget and timetable, and she paid close attention to detail. Helen took charge of all aspects of the renovation and made sure everything was done correctly: she gave me regular updates, ran all the decisions past me to make sure I was happy, and kept a tight rein on costs. More...
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Tanya M
Great service thank you.
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Nick Forbes Watson
Can't recommend highly enough! Special mention to Helen who makes things happen fast and stays in close contact from start to finish.
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Tim Moult
Helen at Property Divas is absolutely fantastic and I cannot recommend them enough. We had a particularly challenging purchase process and Helen went above and beyond to support getting everything over the line and provided an excellent customer service, like no other I’ve experienced working with other estate agents.
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Judy Taylor
I cannot recommend Property Divas, and Helen in particular, highly enough. I recently sold my flat, and I truly couldn’t have done it without Helen’s expertise and support. From day one, she guided me through every step of this complex process with professionalism, grace, and unwavering dedication, even when challenges arose. Helen is not only knowledgeable and resourceful but also an absolute pleasure to work with, always cool, calm, and collected. If you’re looking to rent or sell your property, look no further. Property Divas exceeded my expectations in every way! More...
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AdamW
Helen was a star! She took on each obstacle in the transaction process as a personal challenge, working tenaciously to get the deal done. Excellent people skills, negotiating and finding solutions to the inevitable (and sometimes not so inevitable) problems along the way, and always with a smile. Thank you. More...
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Hannah Waidhofer
Outstanding service and advice from start to end
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Naomi Ordynans
Helen & Sharron were extremely professional, always available and resoinsive and very knowledgeable about the market. I cannot recommend them highly enough.
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Meera R
Helen and her team were fantastic. Helen really helped throughout the entire process of a slightly unusual purchase, with excellent communication, always being responsive and finding solutions! She always took the time to speak to us personally, even out of hours. 100% recommend! More...
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Elise Basset
Honestly I can’t thank Helen and her team enough. There were definitely some bumps along the road caused by solicitors during the exchange which could have made my first purchase extremely challenging would I not have gone with property divas five months ago. However, Helen stayed very patient and guided me so gracefully along the way and pushed everything into the right direction. I can confidently say we could not have done it without her. Thank you so much. More...
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Andrew Thomson
I'm extremely happy to have had you as my letting agents for the last 12 years. Thank you for all your fantastic work for my flat over the last few weeks, including the refurbishment and repairs between tenants, finding and signing up new tenants and dealing with all the other maintenance issues that have arisen. It's very reassuring to be in the hands of such an excellent team, thanks to whom I can run the flat from abroad without stress. More...
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Brian Scanlan
Property Divas are the best estate agents in northwest London. Property Divas handled the rental and management of our terraced house in NW3 for 14 years. They deal with maintenance issues promptly and in a cost-effective manner. They have an established and trustworthy roster of quality tradespeople to complete repairs as well as upgrades in a timely manner. Their deep knowledge of the local market also means they know at what rent a property should be marketed. They secured tenants for us when necessary, often without a vacancy break. When we see decided to sell the property, Property Divas found us a buyer at a good price in very short order. Helen and Sharron lead an excellent team of professionals. Whether you are a tenant seeking a place to live, a landlord requiring property management, or a prospective buyer looking for a home, I heartily recommend the services of Property Divas. More...
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Liam Barker
Great service. One of the best estate agents i've dealt with. Helen was super throughout the process
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Sonia Guzzo
Thanks to Helen at Property Divas I was able to buy my dream home! She was great at helping me get my offer through. She has been speedy and prompt in arranging viewings and visits back and forth to the property, at short notice, in communicating efficiently with the vendor from the beginning to completion. I can highly recommend their professional services whether you are buying or selling your home. Thank you More...
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Kate S
We had an excellent working experience with Property Divas. They are very professional and very thorough, and always quick to respond our inquires. Our flat was managed by Property Divas for several years and we only have the utmost praises for everyone we've worked with (especially Laxmi!). Truly an outstanding company compared to some others we've worked with in London. More...
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L DG
I can't say enough about Sara from Property Divas. After months of searching for a place to rent through London agencies and not having great experiences, Sara from Property Divas was like an angel sent from above. She told me not to worry and that she wouldn't rest til she found me my new home. And she did just that. What impressed me - and what was so different than any other agent I've worked with - was that she quickly learned my taste and preferences so well, she ranked properties knowing what I'd like and not like - and when she finally called and said "you're going to love this place", I had no doubt my 3 month long search was over. It didn't stop there though - she was relentless in making sure the agreement was right for me - had great a relationship with the other agent -- and I felt like I was so well taken care of. If you're searching for a property, this is a Diva you want in your corner. Just went to the agency today and can't say enough about this place and this agent. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More...
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Alan Strathern
We have had over ten years of experience of using Property Divas and cannot recommend them too highly for anyone wishing to take the stress out of letting a property. We have always been impressed with their standards of professionalism and integrity. More...
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Jon Gallop
I cannot recommend Property Divas highly enough. My wife and I bought a property through them in 2009, they were then the property managers for our building for several years and we have now recently sold through them. Their service has been second to none throughout the 7 years. While selling, the marketing and advice we received was excellent and effective. We were consistently kept in the loop and their manner and customer service is refreshing and honest. Our sale was complex and lengthy but handled expertly at every turn. A huge thank you to Helen and all the team - you are a credit to your industry. More...
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Patricia Martin
I recently sold my late mother's home in NW3. Helen and her team at Property Divas were recommended by my solicitor. Obviously an upsetting experience for me, but from the very start to the eventual completion, I had nothing but 1st class help and attention from Helen and the team. We had nightmare purchasers with their nightmare solicitors, but Helen remained calm throughout , when I was ready to throw the towel in.These terrific people are not your average estate agents. Determined to get the job done, but in the nicest possible way. I wouldn't use anyone else. More...
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Gara Consulting
Property Divas have been supporting me as a landlord for over ten years. During this time they have always acted consistently in my best interests and have looked after my property as if it was their own. The quality of advice and service has been second to none. More...
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J L
In the last twelve years I have moved a number of times around the UK and dealt with several agencies, but my most recent move was through Property Divas, and what an absolute breath of fresh air they have been. PD stands out miles apart from the rest - the lovely ladies & gents of PD are personable, friendly, will try to help no matter what the issue or query, as soon as possible, and always with a smile. I never knew this kind of service was an option! I would highly recommend them above any other agency out there. More...
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Aleksandr Batalov
Great service, unlike all major high street letting agents. Very dedicated team, committed to deliver (no matter what, not looking for excuses). We very much appreciate their human approach, flexibility and willingness to find the best solution. Michelle was very helpful and seamlessly guided us through the rental process. More...
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M S
We have rented through the team at Property Divas in 2015/16 as they understood our criteria straight away and found a wonderful home for us. From then on they helped in any situation and have always been extremely quick, efficient and professional. Every single person we dealt with was very pleasant to speak to and the team certainly delivers a premium service. We would recommend them to anyone looking for a property and a highly professional management company - they no doubt make YOU feel like the divas. Thanks Michelle, Laxmi, Sharon and team. More...
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