Orion airconditioning

From initial contact to completion of the works Spencer was polite, tidy and professional.

A very neat install with the outside unit mounted at low level and practically invisible from the road.

Both outdoor and indoor units very quiet in operation.

I have no hesitation in recommending Spencer. More...

excellent. Ticks every box. Punctual, tidy, no mess,great system, competitive price, everything explained and a really nice guy. Highly recommended.

Spencer was brilliant we ended up having two units fitted! Exceptional communication throughout and went the extra mile for our disabled son’s bedroom.

We recently had our air con installed by Spencer at Orion Airconditioning.
He was brilliant from start to finish, he made the process stress free. We cannot fault the work that was carried out and We would definitely recommend Spencer. If we need anymore air conditioning in the future, we will definitely be a returning customer! More...

Spencer was polite, tidy and professional. Communication was excellent: Spencer specified his arrival and departure on both days and he stuck meticulously to his schedule.

After completion, Spencer explained how to use the controls for warm and cold settings and tidied up the inevitable dust created by the installation.

We are so pleased with our new air conditioning units! They are going to help so much with my chemotherapy in the months to come. Thank you again. More...

Spencer was an absolute delight to work with! From providing the initial quote and patiently explaining the options to conducting the survey and handling the installation, he was fantastic. The installation was exceptionally neat, and his workmanship was very tidy. More...

Had air con installed in living room and bedroom. Spencer’s work and attitude were exemplary. Efficient , professional and left everything clean and tidy . Would highly recommend him to anyone looking to install air conditioning, Isabel Syed More...

Orion Air-conditioning service provides excellent customer experience from start to finish. There was no high pressure selling and I was fully informed of the installation process which took a morning. Spencer left my room and garden dust free! I have absolutely no hesitation in recommending Orion Air-conditioning. More...

Spencer has been brilliant throughout, great communication, clean and prompt install - couldn’t fault it!

Would 100% recommend

After researching online, I found the local company Orion Air Conditioning. Spencer was a pleasure to deal with, he gave me several options for an AC unit. He was incredibly accommodating with the way in which I wanted the AC to be installed in our new extension. Spencer was professional, tidy, and had high-quality workmanship. I highly recommend him for anyone in need of air conditioning services. More...

Having googled air con and wanting a local company, I was contacted very quickly by Orion. Spencer came a good 20 miles to discuss what we wanted as not quite sure. He was very knowledgeable and helpful and a very acceptable quote. He followed up the work within a few weeks and I have to say we were delighted with his work, his attitude and the job was finished on time with no problems despite the appalling weather. He will be back when an extension is finished and already I have neighbours who are very interested to talk to him. Thank you Spencer and see you soon. More...

Spencer was great to deal with from start to finish. Very knowledgeable, answered all our questions & offered advice and solutions we are very happy with . Really pleased with the finished job he’s done for us ! Highly recommend! More...

Orion Air-conditioning installed 4 units in my house. The work was done on time and with care and attention to detail.
Spencer and his team were very pleasant and professional .
I am happy to recommend their work. More...

I found Spencer to be most professional and easy to work with. We are really happy with the 3 air conditioning units he placed in our house in the summer. Highly recommended.

Spencer was very informative and communicative at every stage and gave excellent advice for our installation. He did an excellent job, arrived on time and finished well in time. Tackled a difficult job drilling through solid flint wall. Cleaned up all the mess and very considerate with the carpets! I would thoroughly recommend! More...

Spencer was very honest, friendly and knowledgeable which made the decision on which air conditioning unit to choose very easy. He gave us options within our price bracket and explained the differences between them. Installation was very efficient and tidy. We are very happy with our super stylish unit and can't wait to use it next summer. We would have no hesitation in recommending Spencer and Orion air conditioning. More...

Spencer was fantastic. A very pain free installation. So wonderful sitting in the wonderfully cool house. Great sleep last night too.
Cannot recommend enough.

great thank you would use again

Spencer explained what we needed very clearly and then delivered and installed the air conditioning units exactly when he said he would.

Spencer was incredibly friendly, helpful and tidy.

We have recommended him to our friends and family More...

Spencer arrived on the day e specified to start the job. He worked efficiently and cleanly. Very personable guy.

We purchased a new Mitsubishi Air Conditioning solution (including 2 Zen wall mounted units) from Spencer at Orion Air Conditioning, for our lounge & bedroom. During the initial survey, Spencer was very professional, clearly an experienced and knowledgeable installer. He discussed a number of options to meet our requirements and was very helpful throughout. The solution was very cost competitive and was installed to an extremely high standard. Overall, we are very pleased with the installation and would have no hesitation in recommending Spencer and Orion Air Conditioning for any air conditioning requirements. More...

Spencer was fantastic from start to finish. Very responsive following initial quote request and very helpful regarding best placement of equipment and how to get the best out of the system. He set a date and delivered on it no quibble and came in bang on budget and his workmanship is super-precise and very neat and tidy. Excellent all round! More...

I would highly recommend Spencer and his team for anyone looking to have condition installed, Spencer helped identify where best fit everything, the installation team arrived as promised and installed with no problems and kept everything clean and tidy and did an amazing job!

Spencer has just installed x2 heating/air con units in 2 of our bedrooms for us.
We couldn’t be happier with them & Spencer’s work. We would have no hesitations at all in recommending Spencer.
From our first contact, Spencer was always prompt in replying. He answered any questions we had and explained the process thoroughly. He detailed everything about the units, where he would install them and why.
To say he is tidy is an understatement! The whole process was so straightforward and the installation was quick - not even 2 days.
The units are not intrusive at all and all the external work is neat and tidy.
We will definitely be having Spencer back to install more units downstairs.
Spencer thank you so much and we will see you again soon! More...

Spencer provided a great service from the start when arranging a visit to surveying the work, issuing the quote and installing the air conditioning. The work was carried out in the time frame arranged, very tidy and a very neat installation. Spencer made good recommendations for dealing with the installation, it was a consultation and I was able to discuss the options and agree the best way. A very tidy job, great product and great service. I'm happy to recommend Spencer. More...

From the initial visit, to the quote and the install Spencer of Orion was brilliant. He quoted quickly and got us booked in very efficiently. He was very neat & tidy. Explained everything from start to finish. We absolutely love our new system specially as the British weather is a lot warmer. I would highly recommend Spencer of Orion to anyone. Thank you so much. More...

Extremely happy with service provided by Spencer. He’s friendly and obliging. He was very quick to respond to enquiry and very prompt with appointments, installed two a/c units with care, he left the house clean, his professionalism and perfectionism left us wanting to add two more a/c units in the other bedrooms, hopefully soon. Will definitely use again and recommend to our neighbours. 10/10! More...

We had 4 air conditioning installed in our home. We were so pleased with Spencer’s work, he was very informative, polite, tidy and responsive. The work carried out looks really neat and tidy. Would highly recommend. More...

Spencer installed our air con unit yesterday and we’re so pleased with
it. The whole process from start to finish was seamless Spencer is very professional , tided up everything we just supplied cups of tea, we would recommend his work 100 % can’t wait for the hot weather now

Spencer installed two split system air conditioning units for us in our new home. The property has been a bit of a project and I have had to deal with MANY tradesmen since we bought it in November. I can say with all honesty that Spencer has been my favourite!

In the run up to the install, he responded to all my emails promptly, answering my many questions and clearly explaining the details to allay my concerns. The install itself was carried out professionally and efficiently and I was given a helpful tutorial on how to use the units.

A week or so later, Spencer was (once again) only too happy to patiently answer a few more questions, enabling me to feel fully confident in using/enjoying my new air-conditioning units.

I absolutely recommend Orion Air-conditioning, given the excellent customer service as described above, and also due to the fact that I sought three separate quotes for this work, and Orion came up top here too! What's not to like?! More...

We are very happy with our installation. Spencer kept us up to date during the process & carried out a very professional & clean installation. Spencer is a very likable & friendly person & explained thoroughly about using the system . I would highly recommend Spencer to anyone considering similar work. More...

Spencer is a very trustworthy and professional tradesman whose work was carried out to a very high standard from start to finish.
I am very happy with my air conditioning unit and would highly recommend Orion Air Conditioning. Spencer's work and customer service goes way beyond 5 stars. More...

Spencer is an absolute star, I used to use contractors in my job as an engineering buyer and Spencer is at the top of his trade. He installed a double split air con system for us in under two days with the absolute minimum of disruption and mess. The system looks great and works a treat. Would not hesitate to recommend him if you are looking for an air conditioning installation. 5 stars for you Spencer, may come back in time for a third unit. More...

4 split air con unit installation.
What can I say about Spencer. He is an expert in his field and no problem was to big of which we had a few. Every thing that was asked was meet with enthusiasm, thought and care and he treated our home with the upmost respect. BOOTS OFF WHEN COMING IN AND OUT. We had, had other engineers come and price the job but all of them told me it was not possible to install one of the units, Spencer did this without question. The finish was as I had hoped, all conduit was level and of good quality, not the cheap stuff from your local DIY. All 4 external units where placed where I had asked and where also level and square. As an structural steel engineer this is something that is important to me as well as work ethic and his general care and attention to the job site. I cannot recommend this young man enough, infact this is actually the first time I have ever written a review and most probably the last as finding skilled engineers who care about there job is becoming harder and harder. Last of all this man is not a tradesman hr is an engineer. That Spencer job well done mate. More...

Arrives on time, gets the job done without any fuss, clean and tidy. Nice manner, easy to get along with. Explains everything as he goes along. I am happy to highly recommend Spencer as a genuine professional trustworthy aircon engineer/installer. More...

Spencer @orion_airconditioning came highly recommended and recently fitted 6 air conditioning units at our business premises in Norwich. Spencer was competitively priced, had great product knowledge and completed the work in good time. I would not hesitate to recommend. More...

Spencer did a great job, exactly as planned, on time, no mess, consulted us throughout to make sure everything was as we wanted, answered any questions we came up with and left us with a fully functional, almost silent air con/ heating system in the house. Good to find a tradesman that actually does a job well. Thank you. More...

We had two units installed by Spencer & what an excellent job he’s done. We were a little concerned at first about where the pipes would run as they would have to go through our garage to reach our preferred Inverter location. Immediately Spencer reassured us that it would be no problem.
We trusted his expert advice & how right he was. Nothing was too much trouble & the install works & looks absolutely great.
Spencer is so easy to talk to, clean, tidy & was very respectful of our property throughout the entire job. We would without doubt recommend Orion AC to anyone.
A big thankyou again Spencer. More...

Spencer did an excellent job when he installed 2 a/c units in my house. He was professional, punctual, polite and fastidious. I would have no hesitation in recommending Spencer to anyone who requires air conditioning. More...

Spencer was involved in the design phase as well as execution of the project. Using his experience and the professional knowledge he was in instrumental in choosing the best equipment for the task. The execution was ahead of schedule and I am very pleased with the result!!! More...

Great experience. Spencer worked quickly, and tidyied and cleaned up as he went along. He was very respectful of my property - a pleasure to have around. I'd recommend Orion every time. I am delighted with my air conditioner.
Thank you. More...

Spencer did an excellent job with the installation of 2 A/C units in our bungalow. The job was carried out in a very professional manner leaving the house clean and tidy once finished. We are now looking forward to enjoying the cool air during the day and at night. Highly recommended. More...

Although his quote was not the cheapest the other quote we got did not include the electrical works. Overall his work was quick, efficient and tidy and he explained how to operate the unit.

Flexible installation dates, excellent discreet install and workmanship, great quality equipment provided too. I would recommend Spencer to anyone who’s looking for a quality Air-Con unit or system.

I first met Spencer on the site visit, he was good to chat to, knowledgeable and explained things in layman’s terms for me. He went out of his way to get the installation done as he knew I had to cancel work until the extraordinary weather cooled. Very happy with price, how clean and tidy everything was and true to his word he was here on time and again very pleasant to chat to. Full explanation given on how to use. I have tried it today and has cooled cabin down remarkably. Thank you Spencer and Precision. More...