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Open House Burton and Swadlincote

Burton upon Trent

(35)
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About

While estate agency isn't rocket science, we believe in excelling at the fundamentals. We adopt a diligent and proactive approach, emphasising effective communication at all stages. Our friendly and human ways, set us apart from the big corporate agencies, allowing us to handle even the most challenging transactions with understanding, empathy, and care, whilst also giving your property and your tenants the attention they deserve, as you are not lost amongst 100s of other properties.

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2 hour response time

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Reviews (35)

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5/5

35 customer reviews

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19 November 2024

Sam was great to deal with. Answered all our questions quickly. Would highly recommend. A lot more personable than bigger agents.

Reviewed on Facebook

12 November 2024

Our sale has just completed with Open House and we 100% recommend them. We’re so glad we chose Sammy and Sarah to sell our home and the whole process was far superior to our other experiences with local high street agents. Nothing is too much trouble and are always available, even after normal working hours if you need to communicate or just for general advice. If you decide to list your property with Open House you’ll understand why the reviews are so good. More...

Reviewed on Facebook

2 November 2024

We changed from a previous estate agent to Open House due to the lack of trust and satisfaction we had with the last. Sammy has been amazing from start to finish with advertising our property with well light and beautified photos. Both Sarah and Sammy are always happy to help and go above and beyond. More...

Reviewed on Facebook

1 October 2024

Throughout the whole process of selling our property Sammy has been fantastic. Any questions or concerns that we had he helped answer straight away. Extremely professional service, and would highly recommend to anybody wanting to sell their house. More...

Reviewed on Facebook

1 October 2024

Prior to Sammy marketing our home it had been stagnant on the market for well over 12 months with various different High Street agents. Within one week of our property being on Open House’s portfolio it sold. Communication was excellent throughout sales and progression and nothing was too much trouble. We would never use another agent again and would highly recommend Sammy and Sarah. Thank you both for making this process a positive experience. More...

Reviewed on Facebook

12 September 2024

I couldn’t be happier with the service from Sammy and Sarah. They sold my house in an incredible 36 hours! The photos they took were absolutely beautiful, highlighting the best aspects of the property. They were professional, friendly, and made the entire process seamless. So passionate and dedicated! I highly recommend them for anyone looking to sell quickly and efficiently. More...

Reviewed on Facebook

1 September 2024

I’m incredibly pleased with the service I received from Sammy and Sarah for the sale of my father's property. . Selling my late father's house was very daunting, but the whole process was straight forward thanks to the effort and time made by Sammy to sort everything out meaning there was little for us to do. This company are true to their word and everything is done quickly and thoroughly. From the initial valuation ( we had some big Burton companies come out ) who did not show much interest in a personal approach, Sammy was knowledgeable and true to his word. When instructing open house it was simple no crazy rules such as tie in periods or sole marketing or upfront fees, everything was explained clearly,and they genuinely wanted to sell our property and that's exactly what they did ,very quickly too. Sarah and Sammy conducted all the viewings, found a buyer and negotiated this on our behalf, they were always available ( literally evenings , weekends , via text or phone )and communicated how each part of the whole process would move forward. They also profoundly understood the housing market and all the process involved to the point of exchange of contracts. Sammy helped ensure the transaction of the house ran smoothly and informed us of everything we needed to do. He even went to the property when could not attend to allow workmen access. I am glad my family and I choose Open House their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking to buy , sell or rent , they really have been great. thanks so much Lucy and family. More...

Reviewed on Facebook

30 August 2024

Great experience from start to finish, extremely helpful and friendly. Would definitely recommend! Thank you

Reviewed on Facebook

20 June 2024

I cannot praise Sammy at Open House Burton & Swadlincote too highly. From the very beginning Sammy was totally honest and transparent. He initially came across as too good to be true and therefore unfortunately caution made me go to a well know National agency. 12 Weeks later with no results I decided to go back to Sammy. My home had sold within a week. His photos were totally superior with no fuss made. The description was very accurate and attractive. We're not at the finish gate yet but I have absolutely no hesitation in recommending Sammy at Open House Burton & Swadlincote. More...

Reviewed on Facebook

20 June 2024

Sammy and Sarah are so passionate and dedicated. If you need to call them, they are always available and answer your call with your name. You do not need to go through different departments and people to speak to who you need to speak to. There attention to detail is amazing, especially with taking photos. Would definitely recommend Open House. More...

Reviewed on Facebook

18 May 2024

I couldn’t recommend Sammy enough I called him one day, he came the next, the house was on the market 2 days later and sold within another 2 days so from initial call to offer accepted was under a week! 😬

Reviewed on Facebook

18 May 2024

I cannot rate Sammy and Sarah highly enough. I am now a first time landlady thanks to Open House 🏠 I was contacted by Sammy after completing an online comparison for local estate agents and initially, I was skeptical due to them being a small company, and one I was not overly familiar with. I originally thought I should probably use a mainstream, large company to have the best success with a stress-free experience when renting my house. However, after reading the reviews I found online about Sammy and Sarah at Open House, along with their highly competitive fees, it was a clear decision from the start that I would be using these guys to market my house and find me a tenant. Sammy accommodated my limited availability and came to provide an estimate when it suited me. He confidently quoted £75pcm more than what Newton Fallowell had done and I had no issues achieving large amounts of interest and subsequent applications with his suggested monthly rental charge. This only proves that Sammys knowledge and experience in the industry is to an excellent standard, and he clearly knows what he's doing with the market. The pictures captured the character of my house and really did the property justice. The whole process start to finish was as smooth and easy as could be. Great communication, any time of the day, any day of the week. I very quickly found tenants and within a week or so, all checks were completed and keys were handed over 🔑 I would not hesitate to use Sammy and Sarah for any rental or sales processes in the future, and I cannot recommend them enough. Thank you both! 😊 More...

Reviewed on Facebook

2 May 2024

What a fantastic service Sammy and Sarah offer. They have genuine absolute enthusiasm for the properties that they sell. I would highly recommend them.

Reviewed on Facebook

2 May 2024

5 stars 🌟🌟🌟🌟🌟 Absolutely incredible service from start to finish, and some really valuable advice to go with it. From first listing to sold only took about 3 weeks! Would use again & recommend to anyone. More...

Reviewed on Facebook

13 April 2024

Sammy is fantastic! His attention to detail when taking photos really does ensure your home is advertised in the best way possible. Sammy is understanding to individual circumstances and is on hand with transparent and honest advice, information and feedback. Sammy adds a personal touch by completing viewings personally meaning some of the stress was taken away of selling a home and also being available after and before office hours accommodating to work and home life pressures. I am about to exchange and complete on my sale and I can not thank Sammy enough for his work and support. I fully and honestly recommend Open House Burton and Swadlincote! More...

Reviewed on Facebook

3 April 2024

Investing greatly In bitcoin requires some levels of training and expertise which comes from years of experience. A very big thank you to Mr Callan Marshall he is accurate, honest, trust worthy, and Capable in trading. He has really helped me most especially in the period of pandemic/ lock down i was still able to make more money from home making me $11,800 weekly with just my $1,000 start up capital .. Invest with Mr Callan contact him via; Email: callanmarshall67@gmail.com ‪WhatsApp: +1 (720) 362-9077 Facebook: Callan Marshall More...

Reviewed on Facebook

21 March 2024

Moved to open house burton and Swadlincote for management of our let property as our previous agent was terrible- very happy with service and communication so far, calls and queries answered promptly. Very knowledgeable and highly recommended. More...

Reviewed on Facebook

21 March 2024

We used Open House Burton and Swadlincote to sell our property. They were super professional and so courteous when showing potential viewers around. They efficiently organised viewings so that the maximum number of viewers could be accommodated in a couple of days to minimise the inconvenience to the homeowner. This resulted in us being able to choose from the best offers and the strongest purchasers which were over asking price. Sammy and Sarah have been so easy to communicate with both on the phone and by email and have given me the best experience I have ever known from an Estate Agent. More...

Reviewed on Facebook

24 January 2024

Tbh I engaged this Agent because they are a new business that offered the next best price to the Pre-Pay Yopa / Purple Bricks type of agencies that I wanted to avoid due to the fact that once you’ve paid those Pre- Pay types they have zero motivation to do a good job for you ! So… I hear you ask: how did it pan out ? In a word : BRILLIANTLY ! Open House Local Burton & Swadlincote proved to be customer focussed , professional , efficient , reliable and super keen to get the transactions past the Post !! Along with all that and more - Sammy is a lovely bloke who deserves to be successful in their new business venture! I’ve just invited him round for a cuppa in the new home - now that just proves my point ! ;) Well done ! More...

Reviewed on Facebook

13 January 2024

I would 100% recommend Open House - Burton & Swadlincote to anybody. The service from start to finish was amazing, Sammy really knows the local area and is available to speak to anytime of day and at weekends too! Open House sold our house within a week for above asking price. Absolutely outstanding service! Thank you Sammy and Sarah! More...

Reviewed on Facebook

11 January 2024

Sammy at Open House really knew the market when doing the valuation and was very impressed. So I listed my property and have not been disappointed! Would definitely use Sammy again in the future. More...

Reviewed on Facebook

10 January 2024

Sammy & Sarah do a very professional job...Sold our Burton property in 9 days... Contact was great...always answered our queries promptly offering all the advice they could. .. Recommended a local Solicitor... They do over and above what other large Estate Agents don't... Our experience has been amazing, professional,friendly, thorough and fast... A great price too... I wouldn't go anywhere else... More...

Reviewed on Facebook

29 December 2023

Awful awful awful. I lost so much money due to the incompetence of Allan from Warrington. Patronising and useless. Don't touch with a barge poll.

Reviewed on Facebook

5 December 2023

Initial contact was easy and efficient. Sammy was courteous and knowledgeable. Taking us through the process and explaining the range of services available. Everything was sent electronically which was again quick and easy. Open house found a tenant literally within days. Sammy was brilliant going over and above what I would have expected. They are a great team taking all of the potential stress and hassle out of renting. More...

Reviewed on Facebook

12 October 2023

Woo hoo, it's sold! After being mucked around by a private buyer we decided to employ an estate agent. We had several local agents come out, and Sammy of Open House very obviously knew the locality and the local market. (He's a local lad.) Also, Open House was considerably cheaper than any of the other estate agents and we felt Sammy seemed the most trustworthy and down to earth of them all. Thank goodness we did. Sammy was very responsive to queries, weekends and evenings too. Kept us up to date on everything that was happening re offers and communications between our buyer and informing our solicitors. Sammy had several offers and helped us achieve more than we hoped for. It felt very personal and we highly recommend Sammy and Sarah of Open House. Incidentally, our friends used them to market their rental property and they were very happy too. More...

Reviewed on Facebook

9 October 2023

Sammy and Sarah were fantastic from start to finish during the purchase of my first home. Nothing was too much and their communication was excellent. Thank you to you both.

Reviewed on Facebook

27 September 2023

Sam has been nothing short of amazing, from our viewing right up to completion!! Nothing has been too much trouble for him. he spoke to us even at 8/9 o'clock at night and even answered the phone to us while he was on his honeymoon in Turkey!! (we didn't of course realise he was on his honeymoon otherwise we wouldn't of bothered him 😂) but I can't recommend them enough, definitely not your average estate agent!! 😁 thanks again Sam!! Jess and Dave x More...

Reviewed on Facebook

20 June 2023

Open House are an amazing estate agent. Nothing is too much trouble for them and they are so attentive. I can't recommend them enough, they have made the whole process of selling a house so easy.

Reviewed on Facebook

17 June 2023

Great business who were ready to help us with any and all requests, and managed to get everything sort for us very quickly. We found our home we wanted and they helped us first time buyers get our off More...

Reviewed on Facebook

3 April 2023

Fantastic estate agents, Sammy Dyche has been brilliant from beginning to end from valuations to photos and 360 tour. He and Sarah have been there 24/7 for us and we sold in under two days at asking price. Excellent service, cannot recommend them enough. xx More...

Reviewed on Facebook

26 February 2023

Having recently come across Open House through a leaflet I received, I cannot highly recommend them enough, to date Sam & Sarah have been diligent and thorough, going above and beyond to get my property on the market as nothing is ever too much for them.

Reviewed on Facebook

8 January 2023

I have known Sarah and Sammy for over 5 years. I can vouch for the fact that they are honest and hard working. Which is great for current and future clients alike.

Reviewed on Facebook

8 January 2023

Having dealt with Sammy and Sarah professionally over the past few months I have found them to be extremely competent, hardworking and knowledgeable. They are a friendly and personable team who I have found very easy to get along with. Their sheer determination and passion alone will undoubtedly ensure this new business venture will be a huge success! If you are looking for a personal, trustworthy and honest local estate agent who will not only efficiently sell or let your property but will also achieve the best price for you then Sammy and Sarah are your people! Guaranteed to deliver the absolute best customer care. Highly recommend 👌 More...

Reviewed on Facebook

7 January 2023

A class in service and commitment, real knowledge around the locations/area/properties which I found very useful, going extra mile to set the property to the standard tenants deserves and for the landlords to acquire right tenants. I will recommend Open House to anyone More...

7 January 2023

Great service, highly recommend their services. Very professional.

Q&As

First of all I love property. From my own BTL portfolio and investment properties, to advising, managing and selling other people's properties for them. Its what I do, and couldn't imagine doing anything else. Secondly, I love people, people from all backgrounds and walks of life, and I get to work with a diverse set of people everyday.

Prior to be an agent, as I do still now, I had my own investment properties, some BTL, some to increase value and sell. I had to deal with many estate and letting agents, and 9.5 out 10 of them did not offer anything like a good level of customer service. I wanted to make a difference in the sector, and believe I now do that.

While estate agency isn't rocket science, we believe in excelling at the fundamentals. We adopt a diligent and proactive approach, emphasising effective communication at all stages. Our friendly and human ways, set us apart from the big corporate agencies, allowing us to handle even the most challenging transactions with understanding, empathy, and care, whilst also giving your property and your tenants the attention they deserve, as you are not lost amongst 100s of other properties. Your custom means more to our family business than it would to a corporate agent, who just put tenants in and leave them to it.

We truly believe that if we always put our clients first, in the long run this will still benefit our business, through reputation, referrals, and word of mouth.

As a small local business, we offer honest and straightforward advice on all aspects of property sales and lettings. We are eager to assist. You could be our next 5 star review.

This may be possible in some aspects of my work such as advising clients, though a lot the work needs to be done in person as I need to be at the property.

Covid 19 restrictions are no longer in place. However, we take health and safety very seriously.

Services

We are are landlords ourselves, and set up Open House Burton and Swadlincote - Sales & Lettings as we were tired of high prices and poor performance from the lettings agents we had used.

8% no VAT management fee. Let your property for less.

Tenant find from £195 if choosing full management option, or from £395 tenant find only.

Our competitive fees do not mean a compromise on service. We have a database of pre-qualified, high quality tenants, and our vetting process is more thorough than our competitors, we go as far as visiting applicants current properties to check they have looked after their residence.

Our high quality marketing include- Professional photos with 360 tour, and Rightmove and Zoopla adverts. High quality marketing, results in higher yields.

Want help finding the right mortgage for you? We have internal mortgage advisors, with access to the whole if the market!! Get the best rate, contact Open House Burton and Swadlincote.

Walk through tours of any interior or exterior setting. Highly competitively priced, with no compromise on quality or service. I can keep my prices liw due to the efficiency of my workflow and spec of my equipment.