By choosing Multilink Management Care Ltd, you’re safe in the knowledge that our full range of home care services are fully regulated by the Care Quality Commission (CQC). With a management team that has over twenty years experience within homecare.
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What do you love most about your job?
Building meaningful relationships with clients and making a positive difference in their lives every day.
What inspired you to start your own business?
A deep commitment to offering personalised, high-quality care motivated us to create a service where clients are treated with the dignity and respect they deserve.
Why should our clients choose you?
We are dedicated to providing care that feels like family, ensuring each client's needs are met with compassion, professionalism, and a personal touch.
Can you provide your services online or remotely? If so, please add details.
No, we cannot because our job is to care for those that require day to day help.
What changes have you made to keep your customers safe from Covid-19?
As we are regulated by the Care Quality Commision (CQC) we are required to adhere to government guidelines, regular testing for frontline staff and the use of PPE.
Live-In Care
What is live-in care?
Full-time care at home is often the ideal solution for those seeking care for elderly family members. It may be that your loved one has been receiving domiciliary care but visits throughout the day are no longer sufficient to meet their needs, so round the clock support is required.
Other times, a person has tried residential care but is unable to settle in an unfamiliar setting surrounded by many other people, and is much happier in their own home.
Couples with different care needs often find that the best and most cost-effective way for them to stay together is to opt for care within their own home.
If your loved one is in hospital, they may need to have care in place before they can be
discharged. In this case, an alternative to a residential or nursing home is to arrange for care from a resident carer in their own home.
Frequently asked questions.
Why should you chose live-in care?
Live-in care is a good option for people who wish to retain their independence and live how they wish in the comfort of their own home, but who may need additional help and assistance to be able to do this.
Live-in care minimises the upheaval involved when care needs increase. It allows your loved one to hold on to their routines, and for you to feel reassured knowing they are safe and cared for.
How can you find a live-in carer?
There are different ways to find a carer – including using private arrangements. With a private arrangement, the carer is employed directly by yourself and you have legal responsibilities in terms of pay and holidays.
Alternatively, you can choose to arrange live-in care using a carer employed by a care provider such as Multilink Care Management.
We can find a fully-trained, compassionate carer matched with your loved one’s needs and personality quickly and simply. Based on their needs and preferences, we will carry out all the necessary checks and find the perfect carer using our matching service.
Before care begins and in order to get the best out of live-in care, we will ask about things such as their:
● Favourite meals
● Daily routine
● Social calendar
● House rules
● Likes/dislikes
What kind of support can a live in carer provide?
Live-in carers can offer support with everyday tasks including:
● Help with getting up, washing and dressing
● Support with taking medication
● Preparing meals or assisting with meals
● Household tasks such as laundry, ironing and cleaning
● Support in going to the shops or with social activities such as going for a walk, attending
clubs or visiting friends and family
● Assistance in going to the bathroom
● Companionship
● Overnight care to ensure someone is there in case of emergency
How do you establish a live-in care package?
Every person has unique needs and preferences about their daily routine, so there is no ‘one-size-fits-all’ approach to live-in care packages.
All our live-in care packages are tailored to the needs and wishes of your loved one following an assessment which we carry out before care begins.
The assessment will take place in their home, where you, family or friends can be present, and is an opportunity to understand what tasks they need to be supported with, how they wish to be assisted in these tasks, as well as the home environment, daily routine and social life.
Based on this assessment, we will develop an individual care plan designed to meet their unique needs in the way they would like them to be met.
We recognise that finding the ideal care plan may take time, particularly in the first few days and weeks, and we have a periodic review process, particularly in the beginning, to help make any adjustments necessary.
Is live-in care 24hour Support?
Although a live-in carer lives with you in your home, they are not working for 24 hours every day.
Typically, a live-in carer is considered to be actively working for around 10 hours per day, and they will have regular daily breaks as well as weekly days off.
If 24 hour support is required, this will be provided by more than one carer.
What do i need to think about, before live-in carer moved into my home?
A live-in carer will live with you within your own home, but they will need space that is their own so that they can have privacy and relax during their breaks. A carer will need their own bedroom, with some storage space such as a chest of drawers or wardrobe, a bathroom and somewhere to relax.
It’s also important to think about establishing a food and grocery budget, but we are on hand to offer advice and support with this.
Are there short-term options available?
Although our live-in care packages are usually a long term option, there may be times when someone needs live-in care for a short period of time, such as to provide extra support during an illness, or following a return from hospital, and we have short-term care options available.
Domiciliary Care
What is Domiciliary Care?
Domiciliary care is the range of care services put in place to support people in their own home when they need additional help to allow them to live independently.
This is a type of ongoing support that is tailored around your loved one’s individual needs.
Many families opt for domiciliary care – otherwise known as care at home – because it puts people in control of the support they receive. With one-to-one personal attention, from 30 minutes a week and up to several visits a day or overnight support, our care plans are flexible and built around each person’s unique care needs.
Frequently asked questions.
Why choose domiciliary care over a care home?
Domiciliary care is for anyone who wants to stay in their own home but may need some extra help with personal care, medication management, household tasks or other activities to allow them to live independently.
For some families, care homes provide a safe environment for their loved ones where they can have constant access to the support they need.
However, for people who wish to retain their independence and live how they wish in the comfort of their own home, domiciliary care offers the additional help and assistance they need to be able to do this.
This type of care option minimises the upheaval involved with moving into a care home, and allows your loved one to hold on to their routines, and for you to feel reassured knowing they are safe and cared for.
What does a domiciliary care worker do ?
Domiciliary carers, also known as home carers or private carers, are paid professionals that help to keep people living independently in their own homes through weekly or daily visits.
Their role is focused on the individual and their needs, helping to maintain quality of life and independence.
Home carers can support your loved ones with everyday tasks including:
● Personal care
● Support with taking medication
● Preparing meals or assisting with meals
● Household tasks such as laundry, ironing and cleaning
● Support in going to the shops or with social activities such as going for a walk, attending clubs or visiting friends and family
● Companionship - Our fully trained carers can also provide medical support including catheterisation, convene, PEG feeding and suppositories.
As well as physical care, domiciliary care offers a valuable source of companionship. Seeing a familiar face regularly can bring comfort, a feeling of safety and reassurance.
Who is domiciliary care for?
Domiciliary care is for anyone who wants to stay at home while receiving the support they need to be able to do this. This type of care can be beneficial to people of all ages. As well as elderly care, domiciliary care can support people during recuperation, convalescence, and rehabilitation.
What is the difference between domiciliary care and live-in care?
Domiciliary care and live-in care provide different levels of support.
Domiciliary care involves at home visits from professional carers and can range from a 30 minute visit a week, to several visits a day or overnight support.
When visits throughout the day are no longer sufficient to meet support needs and round the clock care is required, live-in care involves a carer living with your loved one in their home.
How do you establish a domiciliary care package?
Each person has unique needs and preferences about their daily routine, so there is no ‘one-size-fits-all’ approach to creating a domiciliary care package.
The assessment will take place in their home, where you, family or friends can be present, and is an opportunity to understand what tasks they need to be supported with, how they wish to be assisted in these tasks, as well as the home environment, daily routine and social life.
Based on this assessment, our team of clinical care nurses will work with you to create an individual care plan designed to meet their needs in the way they would like them to be met.
Supported Living
It can be difficult to accept that our loved ones are no longer capable of living on their own.
Supported living offers a flexible option between residential care and living alone for people who wish to retain their independence whilst receiving support for their individual needs.
Our supported living options cover diverse care needs, including: elderly care, mental health, autism, and challenging behaviour.
We work with housing associations across the UK to provide homes that are adapted to provide assistance and support with everyday tasks, whilst allowing people to continue to live independently.
Support could include help with tasks such as getting dressed, washing, going to the bathroom or daily chores like shopping and laundry. Meals are not provided, however support workers can assist with shopping and cooking as needed.
There are a range of supported living options available, from individual flats to rooms in a home with two or three other adults sharing similar support needs.
The primary goal is to allow people to maintain, or in some cases even increase, their independence, whilst making sure their daily needs are met.
Regular visits from support workers continuously assess the care provided and maintain access to services and social activities to ensure residents are living the way they wish to.
Frequently asked questions.
Why choose supported living over a care home?
Supported living is often less distressing than moving into residential care.
It allows people to live independently whilst having control over how and when they receive support.
Staff are on hand 24 hours a day to provide care and support and there is usually a programme of group activities which residents can participate in if they wish, ensuring ways to prevent social isolation.
What kind of support is offered in supported living properties?
Support is delivered by professional carers and could include help with tasks such as getting dressed, washing, going to the bathroom or daily chores like shopping and laundry.
Meals are not provided, however support workers can assist with shopping and cooking as needed.
Who is supported living for?
Supported living is an option for those with care needs who wish to retain their independence whilst receiving support for their individual needs.
Supported living allows people to live independently and have control over how and when they receive support.
Respite Care
What is respite care?
Respite care is a temporary form of care that allows carers to take a break.
Allowing someone else to take over your care duties for a short period of time can be of great benefit to both you and the care recipient.
You can organise respite care for a few hours, a day, a few days, or a few weeks.
Respite care services can take place in a residential care home, or at home by a visiting or live-in carer.
There are other situations where respite care may be needed. For example, you may wish to try a trial period when thinking about permanent residential or live-in care.
Or, you might be looking for care support following an operation or illness, also known as convalescent care.
In other cases, emergency care may be needed if the primary carer becomes ill or has to be called away at short notice.
Frequently asked questions,
How does Respite Care work ?
There are different types of respite care available – respite care can take place in your own home or you can choose to opt for respite care in a residential home.
Either way, respite care is a short-term option that allows the primary carer to have a break – to go on holiday, run some errands, take care of an emergency or just to have some time to relax and recover.
Live-in respite care, where the carer lives within the care receiver’s own home, is an option that minimises the change involved with a period of respite care.
It allows your loved one to hold on to their routines, and you to be reassured knowing they’re being looked after within the comfort
of a familiar environment.
What does a Respite Carer do?
A respite carer performs the same role as the primary carer. To allow this to happen as effectively and seamlessly as possible, a discussion between the primary carer and the respite care team is essential to help ensure continuity in routine.
Typical duties of a respite live-in carer can include:
● Household cleaning
● Help getting dressed
● Personal care
● Preparing meals
● Emergency response
● Medication prompting
● Running errands
● Companionship
● Support with mobility
What is respite care for dementia?
Those with dementia may require a slightly different approach to respite care. This is purely due to how a disruption in routine can affect a person with dementia. Generally, in-home options might be better for this – they cause less change in routine and your loved one can stay in a familiar environment.
What are the benefits of in-home respite care in other cases?
In-home respite care has many benefits – first and foremost it causes the least disruption in routine and allows your loved one to stay in an environment they are familiar and comfortable with.
In-home respite care is also a flexible option that can fit around your lifestyle and your loved one’s care needs.
Does respite care have to be full time?
Respite care does not have to be full time. There are respite care options where carers come into the home and assist at different times to allow you to have a break during the day or night.
Will a break from care affect my benefits?
If you organize respite care to allow you to take time off from caring, there are special rules to determine whether you'll continue to receive a Carer's Allowance.
The basic rule is that you can continue to receive your Carer's Allowance for up to four weeks in any six-month period if you have a break from caring.
However, the rules are complicated, so you should get specialist advice from the Carer's Allowance Unit.
Are there other types of short term care available?
Different types of short-term care are available for other reasons – such as intermediate care for those being discharged from hospital. If you’re looking for other types of short-term care, please get in touch.
