Loving Care Agency offers our clients with high quality nurse’s lead response, home care services that meet not only your needs but also exceeds your expectations. We aim at helping people to improve the quality of life for our clients by delivering extraordinary services.
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7 customer reviews
Ryan Andrews
Staff very friendly, helpful and professional - Especially Paul on site.Deposit was returned to as promised upon completion of my lease. Would highly recommend to anyone looking to start or progress a business in Northampton. More...
Reviewed on Google Maps
Mike
Avoid , been there over a year , units are getting flooded , rains trough the roof and they never fix it , no air or natural light in most of the units , on the coridor puddles everywhere and it smells, toilets they never been clean , not to mention that is not secure at all , randomers walk around and try the door handle to see if someone is in , when you want to leave because all the above are not fixed they being harassing and they hold your deposit
Reviewed on Google Maps
Emily
A care agency that uses a patient-centered approach throughout. Excellent communication and understanding of our needs through every step of the process, always there to listen and to help with care planning. I would highly recommend to anyone in need of compassionate and reliable care. More...
Amber
Lovely care agency who provides kind and compassionate care. Management is very reliable and approachable. Would highly recommend
Hlalisekani Hlabangana
Good Care and hands on putting patients care and needs first.
Cynthia
Great management who always put patients first and value staff. Happy to recommend working for them
Phill Banda
One of the best living care agencies around.
What do you love most about your job?
Supporting vulnerable individuals, making people smile on a daily basis. My company genuinely cares about the people who use our services and the staff who work hard to achieve great care and want the best experience for both. They are true to their values. On a day-to-day basis there is a sense that we are working towards a grand, achievable vision and I proudly see us making strides towards it every day and making it a reality. I see people who use our services supported to become the best versions of themselves. It is so rewarding to see this knowing that even if only indirectly, I have had a small part to play in that
What inspired you to start your own business?
I am a Registered Nurse by background. I have observed an average delivery of care in many Community settings. My belief is that we can do better. We have a desire to improve anyone we look after their outcomes and lives. We always want to keep over-delivering on our promises. Over time, we’ve managed to build a care facility where we’ve consistently met the demands of seniors and special people. We want to maintain such energy and improve the way we render our services. We also want to add more services to our current services and recruit extra capable hands who are driven with love, care, and compassion towards humanity
Why should our clients choose you?
We provide a wide range of domiciliary care and nursing care solutions to a wide spectrum of service users and are able to provide general in-depth personal care and support, as well as post-hospital support, complex care, medication management and end of life care.
Carers will complete all regulatory training which is supplemented by additional specialist training, for example in end of life care; they are assigned work on the basis of the best interests of the service user. The company works to ensure that a person's care is delivered with reliability, consistency with enough flexibility to be able to respond to a person's needs.
We have set up a quality assurance process in place in order to ensure that our clients are getting the best possible services. We take our job very seriously as we understand that our client’s lives are at stake here. The major benefit of opting for our services is that our professional team is very highly trained and well versed in all forms of complex diseases
Our premise is the client is at the middle of the care we deliver. We work in collaboration with our clients and families to find the best possible avenue to deliver their care.
Can you provide your services online or remotely? If so, please add details.
No, we provide face to face care but we consider any referrals by email or any complaints from our service users or families
What changes have you made to keep your customers safe from Covid-19?
All our staff are equipped with the necessary PPE for both the protection of clients and staff. We work for you
Domiciliary and Live in Care
Loving Care Agency offers our clients with high quality home care services. We aim at helping people, improve the quality of life for our clients by delivering extraordinary services.
The company management and registered manager have a passion to provide social care services and have the relevant experience and skills to do so in the best way possible due to their many years of experience working as nurses and in healthcare.
We provide a wide range of domiciliary care. Carers will complete all regulatory training which is supplemented by additional specialist training, for example in end of life care, they are assigned work on the basis of the best interests of the service user. The company works to ensure that a person's care is delivered with reliability, consistency with enough flexibility to be able to respond to a person's needs.
We will coordinate team-based care services multi-disciplinary teams made up of nurses, physicians, physical/speech, aquatic therapists, and social workers when and if needed. We will liaise with patient GP, out of hours Doctors, therapist, social workers, pharmacist, and family next of kin/ power of attorney. We work, together with our clients and their loved ones every step of the treatment and care process.
We have set up a quality assurance process in place in order to ensure that our clients are getting the best possible services. We take our job very seriously as we understand that our client’s lives are at stake here. The major benefit of opting for our services is that our professional team is very highly trained and well versed in all forms of complex diseases.
The services we will offer fall into these main areas:
Personal Care
• Personal Hygiene (bath/shower etc.),
• Toileting needs,
• Meal preparation and assistance,
• Grooming,
• First aid,
• Food hygiene,
• Infection control,
• Health and safety,
• Care and protection of vulnerable adults,
• Other specialist needs, including peg feeding, dementia care and palliative care.
Mobility
• Moving around the house, moving and handling and getting in and out of bed,
• Assisting with the use of simple and appropriate equipment,
• Outings to shops, post office, etc.,
• Daytime activities,
• Any other requested services by the individual service users in accordance with our registration.
Household Tasks
• Housework,
• Shopping,
• Washing/ironing clothes,
• Collecting prescriptions, etc.,
• Paying bills.
Social Interaction
• One to one discussion,
• Keeping in touch with family and friends of the service users,
• The pursuit of hobbies and interests,
