London Care Responds Limited is a Domiciliary care agency who offer care to the elderly.
We are CQC registrar and inspected and the out come was rated GOOD
We also do professional cleaning.
10 customer reviews
roger Freeborn
House Cleaning
The response was very quick. The 2 cleaners sent were extremely hard working an very efficient. They wanted to work beyond the agreed time just because they felt the job was not finished. I look forward to their return.
Shannon Pascall
House Cleaning
The cleaner arrived half an hour late with no apologies or explanation. She did a good job in the bathrooms which was her primary reason for coming but the kitchen received very little cleaning and I was cleaning the dust after the 'clean' so sadly won't be using them again.
Reply from London Care Responds Limited
Hi Mrs Pascall, The cleaner couldn't fine address, we call for you to assist cleaner with address. The cleaner explained the address was not visible out on the road. The cleaner stated you instructed her what needs to done upstairs and cleaning of the bathroom. The kitchen had the builder in side when she was finished upstairs, both the builder and the cleaner was in kitchen at the same time. The builder asked the cleaner not to wet sink, no water in sink pipe because just fitted, all the builder rubbish was packed up and put in a black bag, cleaner asked you where to place it,you told her to leave it because not until Monday before bins can but out on the street. All counter top was clean,the floor had on on dust proved plastic, cleaner stated she asked you when returned if to remove them and you stated on. You gave her extra tip and told her great job, and when the property was finished you will use her again will a big tip. The lateness because of train strike Saturday 12/05, couldn't fine address , we called you and you meet the cleaner downstairs at the door.
Julie Emery
House Cleaning
Prompt response and very accommodating. Was incredibly understanding to my needs and having to work around carers. When we could meet to have the cleaning done it was a done to a good standard and flexible. Definitely recommend and will use again. More...
Reply from London Care Responds Limited
Thanks Julie, your needs are our major priorities, thanks for choosing us for your needs. Many thanks Stephanie.
Ai
House Cleaning
They were really good. cleaning was good. Thanks
Reply from London Care Responds Limited
Thanks for choosing us, to assist your needs. Many thanks.
Nicki Barclay
This company responded very quickly to a family emergency. They provided excellent overnight care for our elderly aunt for the last few months of her life. The care was compassionate, well organised and reliable. The company policy is to find out exactly what is required and they make sure this is provided. They kept the family up to date with any issues. I really recommend them if you need Care provision. More...
Natwipha(Nicki) Bunneeranat
House Cleaning
The cleaner has the right attitude to work.
Reply from London Care Responds Limited
Thank you for choosing our company and cleaner
Bincy
House Cleaning
Andrea attended my house for bathroom cleaning and she done it really nicely, thanks.😊
Reply from London Care Responds Limited
Thanks for having our staff in your home.
Vivian onah
House Cleaning
Their response was swift although I booked late they squeezed me in ☺️☺️☺️
Reply from London Care Responds Limited
Thanks for choose us has you home cleaner.
Tara Fehilly
Home & Domiciliary Care
Stephanie was lovely with my mother. Would definitely use her again.
Reply from London Care Responds Limited
Thanks for choose our home care for providing care for your mother.
Yolande Agble
Home & Domiciliary Care
They responded very quickly, I had a discussion with the proprietor, she offered to send someone, the person came and we are satisfied with her performance.
We shall see how it goes from here. Many thanks for providing the opportunity to get
a home help.
YM Agble
More...
Reply from London Care Responds Limited
Thanks for having us.
What do you love most about your job?
I enjoy going out into the community to meet with clients who are in need of my assistance. It is my priority to make sure that I do everything within my power to fulfill their needs. I take pleasure in conducting assessments and matching clients with the appropriate staff members who specialize in the area that the client requires help in.
I take great satisfaction in either visiting clients in person or having phone conversations with those who are able to communicate effectively. For clients who may not have the ability to verbally communicate, I also make the effort to visit them and make use of other forms of communication such as interpreting eye movements for their responses or any other means by which they can effectively convey their messages.
What inspired you to start your own business?
I started out as an carer in the industry of care. I when on to more advanced training within care and management.
I am passionate about Home Care because it gives clients the will to be at home with or without family.
I love to go out and visit clients and spend companship timing knowing them and where some clients will not have the capacity in one area to corresponds they maybe can recognize.
These are some of my passions that empower me to continue in health and social Community Care.
Why should our clients choose you?
London Care Responds Limited, a reputable care provider with extensive experience in Community Care, Home Care, Support Care, Residential Care, and collaboration with NHS professionals.
At London Care Responds Limited, we take pride in our thorough approach to care provision. Prior to assigning carers to our clients' homes, we conduct in-depth assessments to ensure a precise understanding of our clients' needs. This assessment process not only allows us to tailor our services effectively but also provides insights into the various individuals involved in our clients' daily lives.
Moreover, we offer a 24-hour on-call line to facilitate constant communication and support for our clients, their families, and the network of individuals engaged in their care. This commitment to accessibility and responsiveness underscores our dedication to delivering high-quality care services.
What changes have you made to keep your customers safe from Covid-19?
London Care Responds Limited as training staff and carers infection control, we have been given government guidelines to follow and also Care Quality Commission (CQC)guidelines to follow.
We have equipped our carers with equipment and supplies to ensure of there safety also for the clients.
Personal Care
Dementia Care
Alzheimer Care
Medication
Physical Disability
Commpanship
Live-in Care
Cleaning
